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Not able to connect laptop wireless at home


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9 replies to this topic

#1 jasbug

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Posted 06 October 2012 - 06:25 PM

Not able to connect my laptop wireless at home I can get on my Home page and I can search on my laptop but not able to use the wireless connection When I connect with ethernet cord it works Not sure what to do I removed the wireless connection and placed it back on .. still having the same problem please help Thanks

Edited by jasbug, 06 October 2012 - 06:26 PM.

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#2 Ztruker

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Posted 06 October 2012 - 06:39 PM

With Wireless and Ethernet both active, please do the following:

Click on Start then Run or press Window key (next to left Ctrl key) +R and paste the following into the Run box, exactly as shown, including double quotes:

cmd /c "ipconfig /all > postme.txt & ping yahoo.com >> postme.txt & notepad postme.txt & del postme.txt"

and press ENTER.

A file will open in Notepad. Please copy and paste the contents here. Close the Notepad window and the file will be deleted and the Command Prompt window will also close.

If you don't have a Run selection off the Start menu, see here: Enable Run Command on Windows 7 or Vista Start Menu

Rich

Artificial intelligence is no match for natural stupidity.


#3 jasbug

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Posted 06 October 2012 - 06:52 PM

Host Name . . . . . . . . . . . . : Jal-lap Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Mixed IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : domain_not_set.invalid Ethernet adapter Local Area Connection 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Broadcom Virtual Wireless Adapter Physical Address. . . . . . . . . : 02-50-F2-00-00-01 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Wireless LAN adapter Wireless Network Connection: Connection-specific DNS Suffix . : domain_not_set.invalid Description . . . . . . . . . . . : DW1501 Wireless-N WLAN Half-Mini Card Physical Address. . . . . . . . . : 1C-65-9D-BC-E1-D8 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::1df5:19a:df8c:db78%12(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.1.67(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Saturday, October 06, 2012 12:12:03 PM Lease Expires . . . . . . . . . . : Sunday, October 07, 2012 7:34:39 PM Default Gateway . . . . . . . . . : 192.168.1.1 DHCP Server . . . . . . . . . . . : 192.168.1.1 DHCPv6 IAID . . . . . . . . . . . : 236742045 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-8B-A1-F8-F0-4D-A2-5D-55-D4 DNS Servers . . . . . . . . . . . : 192.168.1.1 4.2.2.2 NetBIOS over Tcpip. . . . . . . . : Enabled Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : domain_not_set.invalid Description . . . . . . . . . . . : Atheros AR8152 PCI-E Fast Ethernet Controller Physical Address. . . . . . . . . : F0-4D-A2-5D-55-D4 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::5de:637c:58c:721c%10(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.1.73(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Saturday, October 06, 2012 8:43:25 PM Lease Expires . . . . . . . . . . : Sunday, October 07, 2012 8:43:25 PM Default Gateway . . . . . . . . . : 192.168.1.1 DHCP Server . . . . . . . . . . . : 192.168.1.1 DHCPv6 IAID . . . . . . . . . . . : 183520674 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-8B-A1-F8-F0-4D-A2-5D-55-D4 DNS Servers . . . . . . . . . . . : 192.168.1.1 4.2.2.2 NetBIOS over Tcpip. . . . . . . . : Enabled Tunnel adapter Local Area Connection* 9: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft 6to4 Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter isatap.{AFB3BE49-B1FC-483B-8D37-129D4B356D64}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter isatap.domain_not_set.invalid: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : domain_not_set.invalid Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Local Area Connection* 13: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:c5:3430:b59d:cef2(Preferred) Link-local IPv6 Address . . . . . : fe80::c5:3430:b59d:cef2%19(Preferred) Default Gateway . . . . . . . . . : :: NetBIOS over Tcpip. . . . . . . . : Disabled Pinging yahoo.com [72.30.38.140] with 32 bytes of data: Reply from 72.30.38.140: bytes=32 time=135ms TTL=55 Reply from 72.30.38.140: bytes=32 time=110ms TTL=55 Reply from 72.30.38.140: bytes=32 time=284ms TTL=55 Reply from 72.30.38.140: bytes=32 time=237ms TTL=55 Ping statistics for 72.30.38.140: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 110ms, Maximum = 284ms, Average = 191ms

#4 Ztruker

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Posted 06 October 2012 - 07:36 PM

Your internet/wireless is working fine. You have a good IP Address (IPv4 Address. . . . . . . . . . . : 192.168.1.67(Preferred)) and you can ping to an external site on the internet: Pinging yahoo.com [72.30.38.140] with 32 bytes of data: Reply from 72.30.38.140: bytes=32 time=135ms TTL=55 Reply from 72.30.38.140: bytes=32 time=110ms TTL=55 Reply from 72.30.38.140: bytes=32 time=284ms TTL=55 Reply from 72.30.38.140: bytes=32 time=237ms TTL=55 If you can get to your home page and search (Google?) then it sounds like you may have picked up some kind of malware. Before I direct you to our malware area, can you provide a link (URL) of the home page and search site you can get to? What exactly is not working? What do you do and what happens please.

Rich

Artificial intelligence is no match for natural stupidity.


#5 jasbug

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Posted 06 October 2012 - 08:06 PM

My homepage is

http://www.google.com/

I can still do a search within google it is when I click on the link I have a problem
and if I am doing it without the ethernet connection ... it goes into a long wait and message comes up cannot display page

but it is showing me connected to wireless

#6 Ztruker

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Posted 07 October 2012 - 03:06 PM

What happens when you click on a link? Times out, you get an error message, what?

Give WinSock XP Fix a try, it may help.

You could also give Dial-A-Fix a try, see if it helps. Note the warning on the author's web site then decide if you want tot try it. I've used it dozens of times and never had a problem but it would be a good idea to back up your My Documents folder before use just6 in case.

Rich

Artificial intelligence is no match for natural stupidity.


#7 jasbug

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Posted 07 October 2012 - 08:22 PM

So when I click on a link ... it goes into the spinning mode .. when I am trying to use wireless connection only I am using windows 7 on my laptop and I tried to use Winsock ..but it said that it was not compatible

#8 Ztruker

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Posted 08 October 2012 - 07:04 PM

The info I provided was for XP. Update the information in your profile as it indicates you are using Win XP Media Center, not Win 7.

Take a look at Windows Repair All-In-One from Tweaking.com.

Do steps 3 and 4 then Start Repairs.
Click the Start button to begin, you will next see a window where you chose what to repair.
Click the Unselect All button.
Check the following:

Repair Windows Firewall
Repair Internet Explorer
Repair Hosts File
Remove Policies Set By Infections
Repair Winsock && DNS Cache
Remove Temp Files
Repair Proxy Settings

Click the Start button. Reboot when complete.

See how things are then.

Rich

Artificial intelligence is no match for natural stupidity.


#9 jasbug

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Posted 04 November 2012 - 01:20 PM

Sorry for taking forever to get back ... I did run Windows repair all in one but I still have to use a ethernet cord to connect to the internet Not sure if you have anymore suggestions .... I really do not know what else to do Thanks

#10 Peter1

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Posted 19 February 2013 - 09:12 AM

Also sorry for just finding your post. I guess you have it solved by now but fyi, laptops have a key that resembles a wireless tower and when pressed, disables the laptop from using the internet. Once clicked again the laptop connects to the internet. Try that key. Sometimes you have to click the key and select the tower without the red cross or line.

Edited by Peter1, 19 February 2013 - 09:14 AM.

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