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I can't open my email in my Windows Live Hotmail account. A yellow box above the inbox says my cookies are not enabled. My internet setting show the cookies are
enabled. I have been thru the checks for infection and malware. All show my computer is clean. I was sent to your site because they say it is a tech problem and you
all are the experts.
I am using IE8, I was using IE9 but uninstalled it to see if that might be the problem. The error box was not there but the mail still would not open on the FireFox.
Interests:Helping people fix MS Windows related computer problems of all kinds.
Waking each morning to see the green side of the Earth!
Posted 28 July 2011 - 04:23 PM
What anti-virus software are you using? Try disabling it just to test.
What about a firewall? Are you using something other than the built-in firewall?
Are you using any other anti-virus/anti-spyware programs?
I am using CA Security Suite. I have tried disabling the security and the firewall, it still didn't work. The firewall is part of the suite. I only use CA Security Suite.
The last post about the HTTPS worked. When this first start I went to Hotmail support and they never said there were reported problems or mentioned any of these fixes. I want to thank you for all of your help. Next time I have a problem I will come here first.