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Bios Issue

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My computer has been running slow for quite some time now. Not horribly slow however a lot slower in gaming applications then I would expect for my hardware. I got some help over at the malware forum where I was found to be all clean. The person helping me over there said I should come here and relay this information and that maybe someone would be able to help me out:


Link to post in Malware forum where nothing was detected in the way of malware.

Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

From DDS:
==== Event Viewer Messages From Past Week ========

4/2/2011 10:20:07 AM, error: ACPI [12] - AMLI: ACPI BIOS is attempting to create an illegal memory OpRegion, starting at address 0x0, with a length of 0x1000. This region lies in the Operating system's protected memory address range (0x0 - 0x9f800). This could lead to system instability. Please contact your system vendor for technical assistance.
==============================================



Thanks for you time! :D
Hello ilovescotch :wavey:


Sorry to hear about your current issues…


May I suggest a short test so we can see a few other things that may be causing your issues?


Please run a PC PitStop test so we can see some details about how your computer is currently performing.

How to run PCPitStop's Overdrive tests:

  • Please go to the PCPitStop Overdrive sign-up page, click here, Signup at PCPitStop (You need to use Internet Explorer with this test so that an ActiveX control can be installed.)
  • Click "Create a free account "
  • Enter in your relevant information on the sign-up page. You must sign-up in order to have your results recorded so that we can take a look at them here.
  • After signing up you'll see the "Registration Complete" page, and you can click "Test Your System Now" to return to the test page.
  • Login with your newly created e-mail address and password on the left hand side.
  • Follow the directions to "Scan this system now." An activeX control will need to be installed. It is safe, and you should allow it to be installed.
  • Once the tests have been run, you will see an "Almost there" page requesting further information about your computer and your experience with PCPitStop, just scroll down to the bottom and click "GO."
  • A test results page will display, and I need the link to that page.
  • Look in the address bar of your browser. It will look like 'http://www.pcpitstop.com/betapit/…' Please copy and paste that here to the forum.


Note: PCPitStop may recommend that you use certain utilities to fix problems on your computer.
At WhatTheTech, the help we provide is free. We do not endorse or recommend the use of any products PCPitStop may suggest.
Instead, we prefer to help you with each issue manually without using possible pay to use programs.


Have a look here, for how to post a link to your Results:
http://www.pcpitstop.com/techexpress/howto1.asp
only thing i can find on that error is to do a bios update and see if that fixes things, Jkc73. :smack: :popcorn:

only thing i can find on that error is to do a bios update and see if that fixes things, Jkc73. :smack:

:popcorn:

Unfortunately, It is all I could find as well. Though I am hoping to avoid a BIOS update at this point due to the severity of the risk to the system without 1st having a deeper look.
There is plenty of gaming and communication software installed to investigate prior. ;)

A PCPitstop Test should also lead to indications that confirm the need for a BIOS update if it is required.
Hi ilovescotch, If you still need help then please post the link for the PCpitstop test results. 1 Maybe its time to check that your updates are being done on time….. 2 Your Java is a bit out of date 3 Not updating IE6 (even if you use a different browser) is taking a considerable risk as there are some significant problems with having IE 6 on your machine (even if you don't actually use it) 4 Your logs also indicate that you have installed at some time P2P File sharing programs……..There are legitimate uses for P2P File sharing, but a lot are used for the downloading of files (especially music, videos, games etc) that breach both National and International rules on copyright. There is currently a major crackdown on folks who use File Sharing to break copyright rules and heavy penalties are being imposed……often it's the young folks who are tempted to do this, their parents often being unaware, but it might be as well to check that your machine is squeaky clean in this respect, just to be on the safe side. File sharing is a well known vector for the distribution of malicious code and large numbers of machines are infected by this route, the effects can be devastating and sometimes a format and reinstall of the operating system is necessary…… In addition it is said that otherwise malware free files are "seeded" with undesirable or malicious code Files downloaded via P2P with an unproven provenance can make for big trouble……For these reasons it is recommend that you uninstall all P2P file sharing or similar applications, utorrent. etc. In addition any files that you have downloaded via utorrent etc where the provenance is not 100% are best deleted and the recycle bin emptied. Regards paws
Hi ilovescotch :wavey:


Not too much to be concerned about in your PCPitstop Test currently. We will get back to that though. :thumbup:


Just to find out how many times that error has occurred recently, let's have a look at your Event Viewer Log.

  • Go to Start - Run, type eventvwr.msc, then Press Enter.
  • When the Event Viewer opens, there will be two panes.
    The left pane is for event categories (Application, Security, and System).
    The right pane is for event messages (Information, Warning, and Error). (We want to find errors.)
  • Left-click the Application category in the left pane and check for any error messages in the right pane, they will be in RED.
    You want to find the one(s) that occurred at the same time your system encountered the problem you have posted about.
  • Repeat the previous step for each category, or until you find an appropriate error to investigate.
  • Double-click the error message to bring up the information.
  • Click the third button on the right side of the information window (copies information) [attachment removed]
  • Paste the information here
  • Additional KB information from Microsoft:
  • Additional information to help interpret Error and Warning Event Types: http://www.eventid.net/
If there are more than 4 or 5 events to post, copy them all to notepad and save as a .txt file, then use the Browse and Upload buttons below the message input are to upload the .txt file here. Click on the Manage Current Attachments box to paste a link to the upload file so all can view it.


Best Regards, :thumbup:
Hello ilovescotch, :wavey:


I have looked at the event viewer log.


Are they the only errors that appear in the entire log?

If not, please take a look at the 1st time it appears and supply a copy and paste back here to this topic. :thumbup:
Edit:Please include this when replying to my next post.
:smack:


Thanks. :)
Sorry, In a prior post I worded what I really wanted, Incorrectly. :blush:

Just to find out how many times that error has occurred recently, let's have a look at your Event Viewer Log.


I should have asked for all errors,… :smack: If you don't mind… :whistling: :notworthy:



I have a few other things I am researching to prevent having to update the BIOS, though just in case, could you supply your current BIOS version.

Here's How:

  • Click on Start and then Run.
  • In the text box in the Run window, type msinfo32 and click OK. This will open the System Information program.
  • When System Information first opens, it defaults to the System Summary, a short list with some of the most important information about your computer system listed.
  • On the right side of the program, locate the BIOS Version/Date entry.
  • This field contains the BIOS version that is currently running on your motherboard. This field may also contain additional information such as the BIOS date, BIOS manufacturer, motherboard manufacturer and the motherboard model number.
Note: If the BIOS date is shown, it can be useful in determining the current BIOS version from a motherboard manufacturer's website if the version is not clear here.


Please post back~

  • Event Viewer Log
  • BIOS details

Regards,
From PCPitstop OverDrive Results previously posted:

Main Board BIOS Award Software International, Inc. Award Modular BIOS v6.00PG GBT - 42302e31 20081212

MotherBoard GA-MA770-S3 Gigabyte Technology Co., Ltd.

MotherBoard – http://www.gigabyte.com/products/product-p…spx?pid=2722#ov

BIOS and other downloads - http://www.gigabyte.com/products/product-p…x?pid=2722#bios
_____________________

While the Event Viewer log is sure reporting a BIOS error, the current Version 6 which is already installed, has all necessary features
And update to Version 7 or Version 8 does not appear to address this problem.

Therefore, updating the BIOS is not yet concluded to be a useful procedure.

Though "arguable" the PCPitstop "Rankings" place this machine in very strong position.
______________________

Let's first see if we can learn more about Other Errors being Reported and learn more about this particular Error, before taking any action with regard to the BIOS.

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