iTunes & Safari won't start after update

I just updated iTunes & Quicktime via the automatic updater, when prompted. Now iTunes and Safari do not run - I get an error message saying something like "iTunes/Safari has encountered an unexpected problem and will now close" etc etc. I tried reinstalling both iTunes & Safari but still the same result. Any ideas? Cheers Chris.

Hi hazy7,

Apple support has an article on how to remove and reinstall iTunes & Quicktime, this might help you.

http://support.apple.com/kb/ht1925 - Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

For this to work properly make sure to remove all software as indicated in the article. Uninstall Safari as well, then reinstall the software again as per the article.

Hope this helps,

Rich

Hi Rich, I followed the article you mentioned, uninstalled all Apple programs including Safari, verified it was all uninstalled, then reinstalled iTunes. But STILL I get the message: 'iTunes has encountered a problem and needs to close" Any other ideas? Thanks for the help by the way. Chris.