Koutar
Topic Starter
Okay- so I have a HP Pavillion Dv7-1245dx OS- Windows 7. It keeps blue screening maybe a handful or so a day- it was originally running off of Windows Vista ( it was still blue screening then) I tried to install a new OS thinking maybe this might of fixed the problem with some updates- it keeps blue screening…i've done every update that windows has thrown at me- I checked for new drivers at HP.com. I get this as part of the Windows Report after I reboot my computer…
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800506A038
BCP3: 00000000B24A4000
BCP4: 0000000000000175
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
from what I have been reading a BCCode is a problem with the registry. So I tried to run a registry check- seems everything they want money for!! I just used Uniblue registry Booster to see what it does. Here is what that scan told me:
Scan Results Scan date: 2010-12-09 00:15:35.650000
Total problems found: 36
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System related errors
Errors affecting all users on this computer.
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Scan subsection: Application paths
Entries found: 0
Entries:
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Scan subsection: System software settings
Entries found: 5
Entries:
Entry: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MMC\SnapIns\FX:{7d3830aa-e69e-4e17-8bd1-1b87b97099da}
Value name: LinkedHelpTopics
Value: C:\Windows\Help\tpmadmin.chm
Reason: The value LinkedHelpTopics in HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/MMC/SnapIns/FX:{7d3830aa-e69e-4e17-8bd1-1b87b97099da} contains an invalid path C:/Windows/Help/tpmadmin.chm
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Entry: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MMC\SnapIns\FX:{b05566ad-fe9c-4363-be05-7a4cbb7cb510}
Value name: HelpTopic
Value: C:\Windows\Help\eventviewer.chm
Reason: The value HelpTopic in HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/MMC/SnapIns/FX:{b05566ad-fe9c-4363-be05-7a4cbb7cb510} contains an invalid path C:/Windows/Help/eventviewer.chm
——————————————————————————–
Entry: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MMC\SnapIns\FX:{b05566ad-fe9c-4363-be05-7a4cbb7cb510}
Value name: LinkedHelpTopics
Value: C:\Windows\Help\eventviewer.chm
Reason: The value LinkedHelpTopics in HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/MMC/SnapIns/FX:{b05566ad-fe9c-4363-be05-7a4cbb7cb510} contains an invalid path C:/Windows/Help/eventviewer.chm
——————————————————————————–
Entry: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MMC\SnapIns\FX:{b05566ae-fe9c-4363-be05-7a4cbb7cb510}
Value name: HelpTopic
Value: C:\Windows\Help\eventviewer.chm
Reason: The value HelpTopic in HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/MMC/SnapIns/FX:{b05566ae-fe9c-4363-be05-7a4cbb7cb510} contains an invalid path C:/Windows/Help/eventviewer.chm
——————————————————————————–
Entry: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MMC\SnapIns\FX:{b05566ae-fe9c-4363-be05-7a4cbb7cb510}
Value name: LinkedHelpTopics
Value: C:\Windows\Help\eventviewer.chm
Reason: The value LinkedHelpTopics in HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/MMC/SnapIns/FX:{b05566ae-fe9c-4363-be05-7a4cbb7cb510} contains an invalid path C:/Windows/Help/eventviewer.chm
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Scan subsection: ActiveX, OLE, COM sections
Entries found: 14
Entries:
Entry: HKEY_CLASSES_ROOT\TypeLib\{C6BA32D8-4667-4584-90AD-44EE8644B23F}\1.0\HELPDIR
Value name:
Value:
Reason: The key HKEY_CLASSES_ROOT/TypeLib/{C6BA32D8-4667-4584-90AD-44EE8644B23F}/1.0/HELPDIR is empty
——————————————————————————–
Entry: HKEY_CLASSES_ROOT\TypeLib\{E2489565-2CE5-4690-9111-76E79A9F6CCD}\2.0\HELPDIR
Value name:
Value:
Reason: The key HKEY_CLASSES_ROOT/TypeLib/{E2489565-2CE5-4690-9111-76E79A9F6CCD}/2.0/HELPDIR is empty
——————————————————————————–
Entry: HKEY_CLASSES_ROOT\TypeLib\{82D70786-7968-46EA-836D-203AEBCA4481}\1.0\HELPDIR
Value name:
Value:
Reason: The key HKEY_CLASSES_ROOT/TypeLib/{82D70786-7968-46EA-836D-203AEBCA4481}/1.0/HELPDIR is empty
——————————————————————————–
Entry: HKEY_CLASSES_ROOT\TypeLib\{FD609BF1-0E01-403F-8F20-EA238F5CDCC3}\1.0\HELPDIR
Value name:
Value:
Reason: The key HKEY_CLASSES_ROOT/TypeLib/{FD609BF1-0E01-403F-8F20-EA238F5CDCC3}/1.0/HELPDIR is empty
——————————————————————————–
Entry: HKEY_CLASSES_ROOT\TypeLib\{CDA2915E-1593-4013-B8BB-6BAA188A9661}\1.0\HELPDIR
Value name:
Value:
Reason: The key HKEY_CLASSES_ROOT/TypeLib/{CDA2915E-1593-4013-B8BB-6BAA188A9661}/1.0/HELPDIR is empty
——————————————————————————–
Entry: HKEY_CLASSES_ROOT\TypeLib\{2A833A82-6641-11D3-B5FE-00104B0A87C2}\1.0\HELPDIR
Value name:
Value:
Reason: The key HKEY_CLASSES_ROOT/TypeLib/{2A833A82-6641-11D3-B5FE-00104B0A87C2}/1.0/HELPDIR is empty
——————————————————————————–
Entry: HKEY_CLASSES_ROOT\TypeLib\{86CF1D34-0C5F-11D2-A9FC-0000F8754DA1}\2.0\HELPDIR
Value name:
Value:
Reason: The key HKEY_CLASSES_ROOT/TypeLib/{86CF1D34-0C5F-11D2-A9FC-0000F8754DA1}/2.0/HELPDIR is empty
——————————————————————————–
Entry: HKEY_CLASSES_ROOT\TypeLib\{676F5D7C-DEF5-4B3F-AB0C-2D6CFF567C4A}\1.0\HELPDIR
Value name:
Value:
Reason: The key HKEY_CLASSES_ROOT/TypeLib/{676F5D7C-DEF5-4B3F-AB0C-2D6CFF567C4A}/1.0/HELPDIR is empty
——————————————————————————–
Entry: HKEY_CLASSES_ROOT\TypeLib\{B80D9C62-722B-4A89-8250-D6B0A6B1D978}\1.2\HELPDIR
Value name:
Value:
Reason: The key HKEY_CLASSES_ROOT/TypeLib/{B80D9C62-722B-4A89-8250-D6B0A6B1D978}/1.2/HELPDIR is empty
——————————————————————————–
Entry: HKEY_CLASSES_ROOT\TypeLib\{F5078F18-C551-11D3-89B9-0000F81FE221}\4.0\HELPDIR
Value name:
Value:
Reason: The key HKEY_CLASSES_ROOT/TypeLib/{F5078F18-C551-11D3-89B9-0000F81FE221}/4.0/HELPDIR is empty
——————————————————————————–
Entry: HKEY_CLASSES_ROOT\TypeLib\{5C123CBE-CD8D-4470-B113-4B90D378A2C8}\1.0\HELPDIR
Value name:
Value:
Reason: The key HKEY_CLASSES_ROOT/TypeLib/{5C123CBE-CD8D-4470-B113-4B90D378A2C8}/1.0/HELPDIR is empty
——————————————————————————–
Entry: HKEY_CLASSES_ROOT\TypeLib\{315122C6-B946-4C66-B06E-C65849BE34C0}\1.0\HELPDIR
Value name:
Value:
Reason: The key HKEY_CLASSES_ROOT/TypeLib/{315122C6-B946-4C66-B06E-C65849BE34C0}/1.0/HELPDIR is empty
——————————————————————————–
Entry: HKEY_CLASSES_ROOT\TypeLib\{23CBD637-D6BD-4A9B-B88B-CACA7881806B}\1.0\HELPDIR
Value name:
Value:
Reason: The key HKEY_CLASSES_ROOT/TypeLib/{23CBD637-D6BD-4A9B-B88B-CACA7881806B}/1.0/HELPDIR is empty
——————————————————————————–
Entry: HKEY_CLASSES_ROOT\CLSID\{4BBD81D6-5FF2-47a6-9AAC-05ABE8C45598}\TypeLib
Value name:
Value: {90AF301F-EB7E-4395-A70B-B35D6DD6F421}
Reason: The default value in HKEY_CLASSES_ROOT/CLSID/{4BBD81D6-5FF2-47a6-9AAC-05ABE8C45598}/TypeLib points to missing TypeLib {90AF301F-EB7E-4395-A70B-B35D6DD6F421}
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Scan subsection: Invalid file associations
Entries found: 0
Entries:
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Scan subsection: System drivers
Entries found: 0
Entries:
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Scan subsection: Startup section
Entries found: 0
Entries:
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Scan subsection: Shared DLLs
Entries found: 12
Entries:
Entry: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SharedDLLs
Value name: C:\Windows\Microsoft.NET\Framework\v1.0.3705\system.enterpriseservices.dll
Value: 4096
Reason: The key HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/SharedDLLs contains an invalid path C:\Windows\Microsoft.NET\Framework\v1.0.3705\system.enterpriseservices.dll
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Entry: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SharedDLLs
Value name: C:\Windows\Microsoft.NET\Framework\v1.0.3705\system.configuration.install.dll
Value: 4096
Reason: The key HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/SharedDLLs contains an invalid path C:\Windows\Microsoft.NET\Framework\v1.0.3705\system.configuration.install.dll
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Entry: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SharedDLLs
Value name: C:\Windows\Microsoft.NET\Framework\v1.0.3705\wminet_utils.dll
Value: 4096
Reason: The key HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/SharedDLLs contains an invalid path C:\Windows\Microsoft.NET\Framework\v1.0.3705\wminet_utils.dll
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Entry: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SharedDLLs
Value name: C:\Windows\Microsoft.NET\Framework\v1.0.3705\microsoft.vsa.vb.codedomprocessor.dll
Value: 4096
Reason: The key HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/SharedDLLs contains an invalid path C:\Windows\Microsoft.NET\Framework\v1.0.3705\microsoft.vsa.vb.codedomprocessor.dll
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Entry: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SharedDLLs
Value name: C:\Windows\Microsoft.NET\Framework\v1.0.3705\mscordbi.dll
Value: 4096
Reason: The key HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/SharedDLLs contains an invalid path C:\Windows\Microsoft.NET\Framework\v1.0.3705\mscordbi.dll
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Entry: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SharedDLLs
Value name: C:\Windows\Microsoft.NET\Framework\v1.0.3705\mscorrc.dll
Value: 4096
Reason: The key HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/SharedDLLs contains an invalid path C:\Windows\Microsoft.NET\Framework\v1.0.3705\mscorrc.dll
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Entry: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SharedDLLs
Value name: C:\Windows\Microsoft.NET\Framework\v1.0.3705\diasymreader.dll
Value: 4096
Reason: The key HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/SharedDLLs contains an invalid path C:\Windows\Microsoft.NET\Framework\v1.0.3705\diasymreader.dll
——————————————————————————–
Entry: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SharedDLLs
Value name: C:\Windows\Microsoft.NET\Framework\v1.0.3705\vsavb7rt.dll
Value: 4096
Reason: The key HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/SharedDLLs contains an invalid path C:\Windows\Microsoft.NET\Framework\v1.0.3705\vsavb7rt.dll
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Entry: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SharedDLLs
Value name: C:\Windows\Microsoft.NET\Framework\v1.0.3705\microsoft.jscript.dll
Value: 4096
Reason: The key HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/SharedDLLs contains an invalid path C:\Windows\Microsoft.NET\Framework\v1.0.3705\microsoft.jscript.dll
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Entry: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SharedDLLs
Value name: C:\Windows\Microsoft.NET\Framework\v1.0.3705\mscorsec.dll
Value: 4096
Reason: The key HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/SharedDLLs contains an invalid path C:\Windows\Microsoft.NET\Framework\v1.0.3705\mscorsec.dll
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Entry: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SharedDLLs
Value name: C:\Windows\Microsoft.NET\Framework\v1.0.3705\iehost.dll
Value: 4096
Reason: The key HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/SharedDLLs contains an invalid path C:\Windows\Microsoft.NET\Framework\v1.0.3705\iehost.dll
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Entry: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SharedDLLs
Value name: C:\Windows\Microsoft.NET\Framework\v1.0.3705\system.data.dll
Value: 4096
Reason: The key HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/SharedDLLs contains an invalid path C:\Windows\Microsoft.NET\Framework\v1.0.3705\system.data.dll
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Scan subsection: Fonts section
Entries found: 0
Entries:
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Scan subsection: Help section
Entries found: 0
Entries:
——————————————————————————–
Scan subsection: Shared folders
Entries found: 0
Entries:
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User related errors
Errors specific to your Windows account.
——————————————————————————–
Scan subsection: Invalid shortcuts
Entries found: 0
Entries:
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Scan subsection: User software settings
Entries found: 4
Entries:
Entry: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\RunMRU
Value name: a
Value: C:\Windows\System32\drivers\etc\hosts\1
Reason: The value PackagePath in HKEY_CURRENT_USER/SOFTWARE/Microsoft/Windows/CurrentVersion/Explorer/RunMRU contains an invalid path C:/Windows/System32/drivers/etc/hosts/1
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Entry: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main
Value name: Local Page
Value: C:\Windows\system32\blank.htm
Reason: The value PackagePath in HKEY_CURRENT_USER/SOFTWARE/Microsoft/Internet Explorer/Main contains an invalid path C:/Windows/system32/blank.htm
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Entry: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows Media\WMSDK\Namespace
Value name: LocalDelta
Value: C:\Users\Courtney\AppData\Local\Microsoft\Windows Media\12.0\WMSDKNSD.XML
Reason: The value PackagePath in HKEY_CURRENT_USER/SOFTWARE/Microsoft/Windows Media/WMSDK/Namespace contains an invalid path C:/Users/Courtney/AppData/Local/Microsoft/Windows Media/12.0/WMSDKNSD.XML
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Entry: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows Media\WMSDK\Namespace
Value name: RemoteDelta
Value: C:\Users\Courtney\AppData\Local\Microsoft\Windows Media\12.0\WMSDKNSR.XML
Reason: The value PackagePath in HKEY_CURRENT_USER/SOFTWARE/Microsoft/Windows Media/WMSDK/Namespace contains an invalid path C:/Users/Courtney/AppData/Local/Microsoft/Windows Media/12.0/WMSDKNSR.XML
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Scan subsection: File extensions
Entries found: 1
Entries:
Entry: HKEY_USERS\S-1-5-21-1010909728-3576261270-716080643-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.dmg
Value name:
Value:
Reason: The key .dmg under HKEY_USERS\S-1-5-21-1010909728-3576261270-716080643-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.dmg contains a bad path for the value -
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Scan subsection: Sound and app events
Entries found: 0
Entries:
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Third party related errors
Errors affecting programs installed on your PC.
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Scan subsection: Uninstall section
Entries found: 0
Entries:
I'm not sure I even have the capabilities on fixing that. I keep trying to get the line that appears when it does blue screen but I can't seem to write it down fast enough,. I did however download Hijack This ( it said something about my computer not allowing access to some files..something about the 'host' idk….i just ran what it did cause I couldn't figure out what it was telling me to do to change that…..) and got a log file from my computer. It told me to find a chat forum to find some advice from a computer guru- so i am attempting to do so since I obviously am a noob with this computer stuff. thanks to any help! Here is the log file:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:28:27 AM, on 12/9/2010
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16671)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files (x86)\MSN Toolbar\Platform\4.0.0417.0\mswinext.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCtrl.exe
C:\Program Files (x86)\AVG\AVG10\avgtray.exe
C:\Program Files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe
C:\Program Files (x86)\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe
C:\Users\Courtney\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Courtney\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Courtney\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Courtney\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Courtney\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Courtney\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Courtney\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Courtney\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG10\avgssie.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: MSN Toolbar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\4.0.0417.0\npwinext.dll
O3 - Toolbar: MSN Toolbar - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\4.0.0417.0\npwinext.dll
O4 - HKLM\..\Run: [MSN Toolbar] "C:\Program Files (x86)\MSN Toolbar\Platform\4.0.0417.0\mswinext.exe"
O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG10\avgtray.exe
O4 - HKLM\..\Run: [SSDMonitor] C:\Program Files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [Google Update] "C:\Users\Courtney\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [RegistryBooster] "C:\Program Files (x86)\Uniblue\RegistryBooster\launcher.exe" delay 20000
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG10\avgpp.dll
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\AESTSr64.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: AMPingService - Automated Programming Technologies, Inc. - C:\Users\Courtney\AppData\Local\Temp\AMPing.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: HP Health Check Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: PC Tools Startup and Shutdown Monitor service (PCToolsSSDMonitorSvc) - Unknown owner - C:\Program Files (x86)\Common Files\PC Tools\sMonitor\StartManSvc.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\STacSV64.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
–
End of file - 9038 bytes
Thanks to anyone who has any idea on what to do with this. I have obviously tried and read till I thought my brain would explode…I give up! help- and thanks again.
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800506A038
BCP3: 00000000B24A4000
BCP4: 0000000000000175
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
from what I have been reading a BCCode is a problem with the registry. So I tried to run a registry check- seems everything they want money for!! I just used Uniblue registry Booster to see what it does. Here is what that scan told me:
Scan Results Scan date: 2010-12-09 00:15:35.650000
Total problems found: 36
——————————————————————————–
System related errors
Errors affecting all users on this computer.
——————————————————————————–
Scan subsection: Application paths
Entries found: 0
Entries:
——————————————————————————–
Scan subsection: System software settings
Entries found: 5
Entries:
Entry: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MMC\SnapIns\FX:{7d3830aa-e69e-4e17-8bd1-1b87b97099da}
Value name: LinkedHelpTopics
Value: C:\Windows\Help\tpmadmin.chm
Reason: The value LinkedHelpTopics in HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/MMC/SnapIns/FX:{7d3830aa-e69e-4e17-8bd1-1b87b97099da} contains an invalid path C:/Windows/Help/tpmadmin.chm
——————————————————————————–
Entry: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MMC\SnapIns\FX:{b05566ad-fe9c-4363-be05-7a4cbb7cb510}
Value name: HelpTopic
Value: C:\Windows\Help\eventviewer.chm
Reason: The value HelpTopic in HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/MMC/SnapIns/FX:{b05566ad-fe9c-4363-be05-7a4cbb7cb510} contains an invalid path C:/Windows/Help/eventviewer.chm
——————————————————————————–
Entry: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MMC\SnapIns\FX:{b05566ad-fe9c-4363-be05-7a4cbb7cb510}
Value name: LinkedHelpTopics
Value: C:\Windows\Help\eventviewer.chm
Reason: The value LinkedHelpTopics in HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/MMC/SnapIns/FX:{b05566ad-fe9c-4363-be05-7a4cbb7cb510} contains an invalid path C:/Windows/Help/eventviewer.chm
——————————————————————————–
Entry: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MMC\SnapIns\FX:{b05566ae-fe9c-4363-be05-7a4cbb7cb510}
Value name: HelpTopic
Value: C:\Windows\Help\eventviewer.chm
Reason: The value HelpTopic in HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/MMC/SnapIns/FX:{b05566ae-fe9c-4363-be05-7a4cbb7cb510} contains an invalid path C:/Windows/Help/eventviewer.chm
——————————————————————————–
Entry: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MMC\SnapIns\FX:{b05566ae-fe9c-4363-be05-7a4cbb7cb510}
Value name: LinkedHelpTopics
Value: C:\Windows\Help\eventviewer.chm
Reason: The value LinkedHelpTopics in HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/MMC/SnapIns/FX:{b05566ae-fe9c-4363-be05-7a4cbb7cb510} contains an invalid path C:/Windows/Help/eventviewer.chm
——————————————————————————–
Scan subsection: ActiveX, OLE, COM sections
Entries found: 14
Entries:
Entry: HKEY_CLASSES_ROOT\TypeLib\{C6BA32D8-4667-4584-90AD-44EE8644B23F}\1.0\HELPDIR
Value name:
Value:
Reason: The key HKEY_CLASSES_ROOT/TypeLib/{C6BA32D8-4667-4584-90AD-44EE8644B23F}/1.0/HELPDIR is empty
——————————————————————————–
Entry: HKEY_CLASSES_ROOT\TypeLib\{E2489565-2CE5-4690-9111-76E79A9F6CCD}\2.0\HELPDIR
Value name:
Value:
Reason: The key HKEY_CLASSES_ROOT/TypeLib/{E2489565-2CE5-4690-9111-76E79A9F6CCD}/2.0/HELPDIR is empty
——————————————————————————–
Entry: HKEY_CLASSES_ROOT\TypeLib\{82D70786-7968-46EA-836D-203AEBCA4481}\1.0\HELPDIR
Value name:
Value:
Reason: The key HKEY_CLASSES_ROOT/TypeLib/{82D70786-7968-46EA-836D-203AEBCA4481}/1.0/HELPDIR is empty
——————————————————————————–
Entry: HKEY_CLASSES_ROOT\TypeLib\{FD609BF1-0E01-403F-8F20-EA238F5CDCC3}\1.0\HELPDIR
Value name:
Value:
Reason: The key HKEY_CLASSES_ROOT/TypeLib/{FD609BF1-0E01-403F-8F20-EA238F5CDCC3}/1.0/HELPDIR is empty
——————————————————————————–
Entry: HKEY_CLASSES_ROOT\TypeLib\{CDA2915E-1593-4013-B8BB-6BAA188A9661}\1.0\HELPDIR
Value name:
Value:
Reason: The key HKEY_CLASSES_ROOT/TypeLib/{CDA2915E-1593-4013-B8BB-6BAA188A9661}/1.0/HELPDIR is empty
——————————————————————————–
Entry: HKEY_CLASSES_ROOT\TypeLib\{2A833A82-6641-11D3-B5FE-00104B0A87C2}\1.0\HELPDIR
Value name:
Value:
Reason: The key HKEY_CLASSES_ROOT/TypeLib/{2A833A82-6641-11D3-B5FE-00104B0A87C2}/1.0/HELPDIR is empty
——————————————————————————–
Entry: HKEY_CLASSES_ROOT\TypeLib\{86CF1D34-0C5F-11D2-A9FC-0000F8754DA1}\2.0\HELPDIR
Value name:
Value:
Reason: The key HKEY_CLASSES_ROOT/TypeLib/{86CF1D34-0C5F-11D2-A9FC-0000F8754DA1}/2.0/HELPDIR is empty
——————————————————————————–
Entry: HKEY_CLASSES_ROOT\TypeLib\{676F5D7C-DEF5-4B3F-AB0C-2D6CFF567C4A}\1.0\HELPDIR
Value name:
Value:
Reason: The key HKEY_CLASSES_ROOT/TypeLib/{676F5D7C-DEF5-4B3F-AB0C-2D6CFF567C4A}/1.0/HELPDIR is empty
——————————————————————————–
Entry: HKEY_CLASSES_ROOT\TypeLib\{B80D9C62-722B-4A89-8250-D6B0A6B1D978}\1.2\HELPDIR
Value name:
Value:
Reason: The key HKEY_CLASSES_ROOT/TypeLib/{B80D9C62-722B-4A89-8250-D6B0A6B1D978}/1.2/HELPDIR is empty
——————————————————————————–
Entry: HKEY_CLASSES_ROOT\TypeLib\{F5078F18-C551-11D3-89B9-0000F81FE221}\4.0\HELPDIR
Value name:
Value:
Reason: The key HKEY_CLASSES_ROOT/TypeLib/{F5078F18-C551-11D3-89B9-0000F81FE221}/4.0/HELPDIR is empty
——————————————————————————–
Entry: HKEY_CLASSES_ROOT\TypeLib\{5C123CBE-CD8D-4470-B113-4B90D378A2C8}\1.0\HELPDIR
Value name:
Value:
Reason: The key HKEY_CLASSES_ROOT/TypeLib/{5C123CBE-CD8D-4470-B113-4B90D378A2C8}/1.0/HELPDIR is empty
——————————————————————————–
Entry: HKEY_CLASSES_ROOT\TypeLib\{315122C6-B946-4C66-B06E-C65849BE34C0}\1.0\HELPDIR
Value name:
Value:
Reason: The key HKEY_CLASSES_ROOT/TypeLib/{315122C6-B946-4C66-B06E-C65849BE34C0}/1.0/HELPDIR is empty
——————————————————————————–
Entry: HKEY_CLASSES_ROOT\TypeLib\{23CBD637-D6BD-4A9B-B88B-CACA7881806B}\1.0\HELPDIR
Value name:
Value:
Reason: The key HKEY_CLASSES_ROOT/TypeLib/{23CBD637-D6BD-4A9B-B88B-CACA7881806B}/1.0/HELPDIR is empty
——————————————————————————–
Entry: HKEY_CLASSES_ROOT\CLSID\{4BBD81D6-5FF2-47a6-9AAC-05ABE8C45598}\TypeLib
Value name:
Value: {90AF301F-EB7E-4395-A70B-B35D6DD6F421}
Reason: The default value in HKEY_CLASSES_ROOT/CLSID/{4BBD81D6-5FF2-47a6-9AAC-05ABE8C45598}/TypeLib points to missing TypeLib {90AF301F-EB7E-4395-A70B-B35D6DD6F421}
——————————————————————————–
Scan subsection: Invalid file associations
Entries found: 0
Entries:
——————————————————————————–
Scan subsection: System drivers
Entries found: 0
Entries:
——————————————————————————–
Scan subsection: Startup section
Entries found: 0
Entries:
——————————————————————————–
Scan subsection: Shared DLLs
Entries found: 12
Entries:
Entry: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SharedDLLs
Value name: C:\Windows\Microsoft.NET\Framework\v1.0.3705\system.enterpriseservices.dll
Value: 4096
Reason: The key HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/SharedDLLs contains an invalid path C:\Windows\Microsoft.NET\Framework\v1.0.3705\system.enterpriseservices.dll
——————————————————————————–
Entry: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SharedDLLs
Value name: C:\Windows\Microsoft.NET\Framework\v1.0.3705\system.configuration.install.dll
Value: 4096
Reason: The key HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/SharedDLLs contains an invalid path C:\Windows\Microsoft.NET\Framework\v1.0.3705\system.configuration.install.dll
——————————————————————————–
Entry: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SharedDLLs
Value name: C:\Windows\Microsoft.NET\Framework\v1.0.3705\wminet_utils.dll
Value: 4096
Reason: The key HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/SharedDLLs contains an invalid path C:\Windows\Microsoft.NET\Framework\v1.0.3705\wminet_utils.dll
——————————————————————————–
Entry: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SharedDLLs
Value name: C:\Windows\Microsoft.NET\Framework\v1.0.3705\microsoft.vsa.vb.codedomprocessor.dll
Value: 4096
Reason: The key HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/SharedDLLs contains an invalid path C:\Windows\Microsoft.NET\Framework\v1.0.3705\microsoft.vsa.vb.codedomprocessor.dll
——————————————————————————–
Entry: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SharedDLLs
Value name: C:\Windows\Microsoft.NET\Framework\v1.0.3705\mscordbi.dll
Value: 4096
Reason: The key HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/SharedDLLs contains an invalid path C:\Windows\Microsoft.NET\Framework\v1.0.3705\mscordbi.dll
——————————————————————————–
Entry: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SharedDLLs
Value name: C:\Windows\Microsoft.NET\Framework\v1.0.3705\mscorrc.dll
Value: 4096
Reason: The key HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/SharedDLLs contains an invalid path C:\Windows\Microsoft.NET\Framework\v1.0.3705\mscorrc.dll
——————————————————————————–
Entry: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SharedDLLs
Value name: C:\Windows\Microsoft.NET\Framework\v1.0.3705\diasymreader.dll
Value: 4096
Reason: The key HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/SharedDLLs contains an invalid path C:\Windows\Microsoft.NET\Framework\v1.0.3705\diasymreader.dll
——————————————————————————–
Entry: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SharedDLLs
Value name: C:\Windows\Microsoft.NET\Framework\v1.0.3705\vsavb7rt.dll
Value: 4096
Reason: The key HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/SharedDLLs contains an invalid path C:\Windows\Microsoft.NET\Framework\v1.0.3705\vsavb7rt.dll
——————————————————————————–
Entry: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SharedDLLs
Value name: C:\Windows\Microsoft.NET\Framework\v1.0.3705\microsoft.jscript.dll
Value: 4096
Reason: The key HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/SharedDLLs contains an invalid path C:\Windows\Microsoft.NET\Framework\v1.0.3705\microsoft.jscript.dll
——————————————————————————–
Entry: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SharedDLLs
Value name: C:\Windows\Microsoft.NET\Framework\v1.0.3705\mscorsec.dll
Value: 4096
Reason: The key HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/SharedDLLs contains an invalid path C:\Windows\Microsoft.NET\Framework\v1.0.3705\mscorsec.dll
——————————————————————————–
Entry: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SharedDLLs
Value name: C:\Windows\Microsoft.NET\Framework\v1.0.3705\iehost.dll
Value: 4096
Reason: The key HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/SharedDLLs contains an invalid path C:\Windows\Microsoft.NET\Framework\v1.0.3705\iehost.dll
——————————————————————————–
Entry: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SharedDLLs
Value name: C:\Windows\Microsoft.NET\Framework\v1.0.3705\system.data.dll
Value: 4096
Reason: The key HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/SharedDLLs contains an invalid path C:\Windows\Microsoft.NET\Framework\v1.0.3705\system.data.dll
——————————————————————————–
Scan subsection: Fonts section
Entries found: 0
Entries:
——————————————————————————–
Scan subsection: Help section
Entries found: 0
Entries:
——————————————————————————–
Scan subsection: Shared folders
Entries found: 0
Entries:
——————————————————————————–
User related errors
Errors specific to your Windows account.
——————————————————————————–
Scan subsection: Invalid shortcuts
Entries found: 0
Entries:
——————————————————————————–
Scan subsection: User software settings
Entries found: 4
Entries:
Entry: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\RunMRU
Value name: a
Value: C:\Windows\System32\drivers\etc\hosts\1
Reason: The value PackagePath in HKEY_CURRENT_USER/SOFTWARE/Microsoft/Windows/CurrentVersion/Explorer/RunMRU contains an invalid path C:/Windows/System32/drivers/etc/hosts/1
——————————————————————————–
Entry: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main
Value name: Local Page
Value: C:\Windows\system32\blank.htm
Reason: The value PackagePath in HKEY_CURRENT_USER/SOFTWARE/Microsoft/Internet Explorer/Main contains an invalid path C:/Windows/system32/blank.htm
——————————————————————————–
Entry: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows Media\WMSDK\Namespace
Value name: LocalDelta
Value: C:\Users\Courtney\AppData\Local\Microsoft\Windows Media\12.0\WMSDKNSD.XML
Reason: The value PackagePath in HKEY_CURRENT_USER/SOFTWARE/Microsoft/Windows Media/WMSDK/Namespace contains an invalid path C:/Users/Courtney/AppData/Local/Microsoft/Windows Media/12.0/WMSDKNSD.XML
——————————————————————————–
Entry: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows Media\WMSDK\Namespace
Value name: RemoteDelta
Value: C:\Users\Courtney\AppData\Local\Microsoft\Windows Media\12.0\WMSDKNSR.XML
Reason: The value PackagePath in HKEY_CURRENT_USER/SOFTWARE/Microsoft/Windows Media/WMSDK/Namespace contains an invalid path C:/Users/Courtney/AppData/Local/Microsoft/Windows Media/12.0/WMSDKNSR.XML
——————————————————————————–
Scan subsection: File extensions
Entries found: 1
Entries:
Entry: HKEY_USERS\S-1-5-21-1010909728-3576261270-716080643-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.dmg
Value name:
Value:
Reason: The key .dmg under HKEY_USERS\S-1-5-21-1010909728-3576261270-716080643-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.dmg contains a bad path for the value -
——————————————————————————-
Scan subsection: Sound and app events
Entries found: 0
Entries:
——————————————————————————–
Third party related errors
Errors affecting programs installed on your PC.
——————————————————————————–
Scan subsection: Uninstall section
Entries found: 0
Entries:
I'm not sure I even have the capabilities on fixing that. I keep trying to get the line that appears when it does blue screen but I can't seem to write it down fast enough,. I did however download Hijack This ( it said something about my computer not allowing access to some files..something about the 'host' idk….i just ran what it did cause I couldn't figure out what it was telling me to do to change that…..) and got a log file from my computer. It told me to find a chat forum to find some advice from a computer guru- so i am attempting to do so since I obviously am a noob with this computer stuff. thanks to any help! Here is the log file:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:28:27 AM, on 12/9/2010
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16671)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files (x86)\MSN Toolbar\Platform\4.0.0417.0\mswinext.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCtrl.exe
C:\Program Files (x86)\AVG\AVG10\avgtray.exe
C:\Program Files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe
C:\Program Files (x86)\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe
C:\Users\Courtney\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Courtney\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Courtney\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Courtney\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Courtney\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Courtney\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Courtney\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Courtney\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG10\avgssie.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: MSN Toolbar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\4.0.0417.0\npwinext.dll
O3 - Toolbar: MSN Toolbar - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\4.0.0417.0\npwinext.dll
O4 - HKLM\..\Run: [MSN Toolbar] "C:\Program Files (x86)\MSN Toolbar\Platform\4.0.0417.0\mswinext.exe"
O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG10\avgtray.exe
O4 - HKLM\..\Run: [SSDMonitor] C:\Program Files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [Google Update] "C:\Users\Courtney\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [RegistryBooster] "C:\Program Files (x86)\Uniblue\RegistryBooster\launcher.exe" delay 20000
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG10\avgpp.dll
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\AESTSr64.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: AMPingService - Automated Programming Technologies, Inc. - C:\Users\Courtney\AppData\Local\Temp\AMPing.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: HP Health Check Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: PC Tools Startup and Shutdown Monitor service (PCToolsSSDMonitorSvc) - Unknown owner - C:\Program Files (x86)\Common Files\PC Tools\sMonitor\StartManSvc.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\STacSV64.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
–
End of file - 9038 bytes
Thanks to anyone who has any idea on what to do with this. I have obviously tried and read till I thought my brain would explode…I give up! help- and thanks again.
