This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

restarting and mouse moving on its own

9 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Hi I can't seem to get it to work. It keeps coming back with an error code, the first time it was "unexpected error 2002" and the second and third time "unexpected error 101"
The only way to know if it's your mouse is to try a different mouse.

Lets try a different scan

Please download Dr.Web CureIt . Save it to your desktop:
  • Doubleclick the drweb-cureit.exe file and click Scan to run express scan. Click OK in the pop-up window to allow the scan.
  • This will scan the files currently running in memory and if something is found, click the Yes button when it asks you if you want to cure it. This is only a short scan.
  • Once the short scan has finished, select Complete scan.
  • Click the green arrow [external image: Posted Image] at the right, and the scan will start.
  • Click Yes to all if it asks if you want to cure/move the file.
  • When the scan has finished, in the menu, click File and choose Save report list
  • Save the report to your desktop. The report will be called DrWeb.csv
  • Note:this report may need to be renamed to Dr.Web.txt in order to post it on the forum.
  • Please post the Dr.Web.txt report in your next reply
  • Close Dr.Web Cureit.
    Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
NOTE. During the scan, pop-up window will open asking for full version purchase. Simply close the window by clicking on the X in the upper right corner.
Okay it didn't find anything so there was no report. It did however find something in the host file so asked to change it and put it in quarantine.

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI