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IE only works with add-ons disabled


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#1 ahelaumakani

ahelaumakani

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Posted 28 November 2010 - 04:04 PM

The computer is connected with Sprint 4G wireless. It was working fine when it had IE7, but now that it's been updated to ver 8 when IE is opened it says "Internet Explorer has encountered a problem...etc" and this is what it says when I click "for more information about this error" Error signature appname: iexplore.exe modver: 6.0.2900.6028 appver: 8.0.6001.18702 offset: 00083871 modname:comctl32.dll IE will only run if I right click - start w/out add-ons. Any ideas on how to fix this? Thanks.

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#2 paws

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Posted 28 November 2010 - 05:16 PM

One way is to start the add ons again, but only one at a time, until you find the culprit Regards paws
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#3 ahelaumakani

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Posted 28 November 2010 - 07:24 PM

Darn. OK, thanks. It's a friend's father's computer so I'll have him try that sometime this week when he's free. Otherwise his father will take it to Best Buy in a panic.

#4 paws

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Posted 29 November 2010 - 02:00 AM

:thumbup:
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