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IE Error when closing every time


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#1 adasha

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Posted 15 July 2010 - 04:42 PM

I have windows 7, IE8, and every time I close a window it says Internet Explorer has stopped working. Check online for a solution or close the program. When I view problem details it says:
Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.7600.16385
Application Timestamp: 4a5bc69e
Fault Module Name: adxloader.dll
Fault Module Version: 4.3.1910.0
Fault Module Timestamp: 4896d5ec
Exception Code: c0000005
Exception Offset: 00013ded
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

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#2 Ztruker

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Posted 15 July 2010 - 05:55 PM

Most of these kinds of problems are caused by IE Add-ons. Try starting IE8 without Add-ons and see what happens.

Click on Start then Run, type iexplore -extoff and press Enter.

If the problem does not occur after that then an Add-on is definitely causing it. From IE, click on Tools then Manage Add-ons and start disabling them a few at a time and testing until you find the culprit.

Rich

Artificial intelligence is no match for natural stupidity.

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