Jump to content

Build Theme!
  •  
  • Infected?

WE'RE SURE THAT YOU'LL LOVE US!

Hey there! :wub: Looks like you're enjoying the discussion, but you're not signed up for an account. When you create an account, we remember exactly what you've read, so you always come right back where you left off. You also get notifications, here and via email, whenever new posts are made. You can like posts to share the love. :D Join 91632 other members! Anybody can ask, anybody can answer. Consistently helpful members may be invited to become staff. Here's how it works. Virus cleanup? Start here -> Malware Removal Forum.

Try What the Tech -- It's free!


Photo

blacked out menu bar & command bar


  • Please log in to reply
5 replies to this topic

#1 Linda M

Linda M

    New Member

  • Authentic Member
  • Pip
  • 8 posts

Posted 16 November 2010 - 12:17 PM

As of today, the menu bar & command bar in IE-8 are black. You cannot see anything, but if I point & click my curser on either one, the item shows up as usual--which involves a bit of "hunt & peck" and is very frustrating. Any help or thoughts appreciated. Thanks to all.

    Advertisements

Register to Remove


#2 Doug

Doug

    Retired Administrator -Tech Team

  • Tech Team
  • 10,057 posts

Posted 16 November 2010 - 11:44 PM

Hi Linda M,

Here's a general help and trouble-shooting resource from MS:

http://support.microsoft.com/kb/936215
"How to troubleshoot Internet Explorer issues in Windows Vista and in Windows XP".

And here is an interesting commentary and fix recommendation that goes a bit further.
http://iefaq.info/in...l...&artlang=en
_______________________

Questions I might ask to gain more background understanding of how this problem developed on your machine:

1. Have you used a Registry Cleaner? --- Don't
2. Have you installed any other Browsers?
3. Have you installed any gaming software that utilizes your IE 8?
__________________________________

Continuing on in a "more dismal" frame of reference...

When command bars and task bars start blanking out, it can mean some of the files of the Windows operating system have become corrupted.
source: 1. normal wear and tear, or 2. malware infection

Certainly don't hesitate to use your onboard Antivirus/AntiMalware -- and visit our Virus, Spyware & Malware Removal forum for a checkup with one of our Specialists.

Additionally, consider running a couple of basic maintenance procedures:

CHECKDISK -- chkdsk /r
System File Checker -- sfc /scannow

Don't hesitate to let us know how you are getting along with solving this problem.

Best Regards
The help you receive here is free.
If you wish, you may Donate to help keep us online.

#3 paws

paws

    Tech Team

  • Administrator
  • 5,914 posts

Posted 17 November 2010 - 09:05 AM

Hi Linda, As it can be difficult sometimes to follow directions in a forum environment when you need to "hunt and peck" to find your way around, especially in Internet Explorer where the things you need are "blacked out" here is a workaround that I use in the workshop with computers that present with this problem that will remedy the situation on a temporary basis. At least if you use it then the chances are it will remove the blacked out areas, so you can see better what you are doing.... Sometimes it's even better,as it cures things permanently! and that is a real bonus. I have also found with some machines that If I repeat the Fix when necessary..Windows will often remember it and show the normal (not blacked out) menus after a few repeats. Here's paws' suggested fix: 1 In Windows XP click on Start 2 Click on Control Panel 3 Click on Accessibility Options 4 Click on the Display tab (along the top) 5 Click on the small white box labelled "Use High Contrast" (so that a tick or checkmark appears) 6 Warning...don't be alarmed, because as soon as you click on the Apply/OK button (in the next step) your screen will go black with white writing.... its called High Contrast Mode and we use it for folks who have visual impairment because of near blindness that makes it very difficult for them to see a normal screen, but with a bit of care you will still be able to use it OK..... We will return everything to "normal" shortly! 7 Click on Apply and then OK (and your screen will go into "High Contrast Mode") usually white print on a black background. 8 Carefully using your new white print on black screen, close Internet Explorer and any other Windows you have open. 9 We will now reverse the procedure and see if this does the trick for you. Putting the screen back to normal (we just reverse the above steps) 10 Click on Start 11 Click on Control Panel 12 Click on Accessibility Options 13 Click on Display tab (along the top) 14 Click on the small white box labelled "Use High Contrast" so the tick or checkmark is removed 15 Click on Apply and then on OK Now open Internet Explorer and see if the blacked out menus etc are back to normal. Post back and tell us how you got on. Regards paws
The help you receive here is free. If you wish to show your appreciation, then you may donate to help keep us online. http://www.whatthetech.com/donate

#4 PattiChati

PattiChati

    Advanced Member

  • Authentic Member
  • PipPipPipPip
  • 703 posts

Posted 26 August 2012 - 09:40 AM

Hi Paws My command bar is also black, but I have the newest version of yahoo and use windows 7. I do't have the same accesibility option. Your directions sound really scary. I went to the yahoo forums but got one answer and it didn't work and I've gotten no more answers. Can you help?[black_command_bar.PNG I also have all orange on top and can't get rid of that either. full_orange_top.PNG

Attached Thumbnails

  • color_background.PNG

Edited by PattiChati, 26 August 2012 - 09:43 AM.


#5 paws

paws

    Tech Team

  • Administrator
  • 5,914 posts

Posted 26 August 2012 - 01:46 PM

HiPattiChati,
You could try "Ease of Access Centre"
see here for details:
http://windows.micro...s-Windows-offer
and set high contrast and then turn it back to normal, restart your browser and see if this helps
Regards
paws
The help you receive here is free. If you wish to show your appreciation, then you may donate to help keep us online. http://www.whatthetech.com/donate

#6 PattiChati

PattiChati

    Advanced Member

  • Authentic Member
  • PipPipPipPip
  • 703 posts

Posted 26 August 2012 - 04:55 PM

windows says I have the right settings and I tried the high contrast and back to windows classic and neither helped. I just can't believe no one out there knows anything about Yahoo. Thanks.

Related Topics



0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users