5 replies to this topic

[Cavan]

I can use browser on same system through AOL, but when I attempt to start IE from desktop or link, it will not open

[Jimbo1]

I can use browser on same system through AOL, but when I attempt to start IE from desktop or link, it will not open

Hiya Cavan, Sorry to hear about your problems.

Please Help us help you.

1. Please indicate Desktop or Laptop, Brand and Model
2. How Much Memory you have.
3. What operating system you have? And what is the current Version SP1, SP2 or SP3 ?
4. Any new "stuff" added? Software or hardware upgrades.
5. What was running on the machine when the problems appeared?

I will try to do my best with what I know to work with your problems.

Jimbo1

[Cavan]

Hi Jimbo1, Here is the info requested : Dell Dimension 8200 Desktop - 512MB RAM - XP PRO w/SP3 - problems have been going on for a while, getting WIn32 service pop ups - No software or HW added other than McAfee upgrade recently, getting a lot of infections on my PC TOOLS Spyware, that get fixed but seem to reappear when run of startup everyday. Should I be posting in Virus/Malware section ? Let me know if yoiu need any other info Thanks, Cavan

[Jimbo1]

Hi Jimbo1,

Here is the info requested : Dell Dimension 8200 Desktop - 512MB RAM - XP PRO w/SP3

- problems have been going on for a while, getting WIn32 service pop ups - No software or HW added other than McAfee upgrade recently, getting a lot of infections on my PC TOOLS Spyware, that get fixed but seem to reappear when run of startup everyday.

Should I be posting in Virus/Malware section ?

Let me know if yoiu need any other info

Thanks,

Cavan

Getting a lot of infections on my PC TOOLS Spyware, that get fixed but seem to reappear when run of startup everyday.
Should I be posting in Virus/Malware section ?

Yes, It may be best to head over to the Malware Section to have them take a look to be sure your system is free from infections. Once cleared of any infections and if the problems still exist, then report back here.

Here is the link of how to do this.

http://forums.whatth...howtopic=106388

http://forums.whatth...hp?showforum=27

[Cavan]

Thanks. Been getting help from Mowman in the Virus\Spyware forum, so this thread can be closed.

[Jimbo1]

Thanks. Been getting help from Mowman in the Virus\Spyware forum, so this thread can be closed.

We do not close these threads, it stays open. But let us know how things went on the malware section to be sure everything is ok.

Jimbo1