Windows 7 Blue Screen Then it won't boot up

Hey everyone this isn't really a virus problem but a hardware issue. So what happened, was that I was on the computer like normal with a few processes up, and out of nowhere my computer starts freezing up and then I get the blue screen of death. I then restarted my computer and windows 7 won't even start. It's asking for a boot disk and says "hard disk not exist". So I have a couple questions. Does anybody know how I can fix this problem and will I lose all my files from fixing this problem? Thanks and I hope someone can help me!

Hi,

It would help a lot of help to our Tech Team if you can post the BSOD (Blue screen of death) message. To do this:

• Right Click My computer
• Select Advanced
• Under Startup and Recovery, click on Settings
• Uncheck the "Automatic Restart". Please take note of the error message that it says.

Bad news. I got the BSOD and I didn't really pay attention to what it said. Then when I restarted the computer it wouldn't boot up windows 7. The blue screen said something about the kernel memory or something like that. I should have looked at it but I thought my computer would boot up normally again (which it didn't)

Is the HD recognized in the bios?

I'm not exactly sure what you mean. How do I check if it is recognized?

Because one of your questions is "will I lose all my files from fixing this problem?", we are led to the unhappy possibility that the only place where your important documents, media, files, and information reside, is directly on the hard drive in the machine that is now causing problems.

While not uncommon, this is not a good situation.

And while most solutions to fix a machine "can" be accomplished without harming/loosing data stores, there is a risk of data loss in every solution.

Therefore, your first step needs to be recovery and secure storage of your important data, away from the machine. (This means, stored to CD/DVD, external Hard Drive, second internal Hard Drive, network attached storage, or online backup services.

What storage solutions do you already use?
What data is presently at risk?
What resources for external storage do you already possess?

Best Regards

To change Boot Sequence in your BIOS
Reboot the system and at the first post screen (where it is counting up memory) start tapping the DEL button
This will enter you into the Bios\Cmos area.
Find the Advanced, Disk Drives or General area and click Enter
See if you HD is listed in one of the above areas.
Post back with your findings.

If the drive is mechanically working we can use a Linux Live cd to hopefully backup your important data.