got probs had an message through a friend via facebook
so i thought had a look and all went wrong
done malware found some stuff and removed
done spyjacker
and created a log somewhere
but cant get windows to update and when I try to access
anything in reference to it on the net I get redirected through to some
other random web site
keep getting error code above
My name is Satchfan and I would be glad to help you with your computer problem. Please read the following guidelines which will help to make cleaning your machine easier:
• Please do not install/uninstall any programs unless asked to.
• Please do not run any scans other than those requested
• Please follow all instructions in the order posted
• Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
• If you don't understand something, please don't hesitate to ask for clarification before proceeding
• The fixes are specific to your problem and should only be used for this issue on this machine.
• Please reply within 3 days. If you do not reply within this period I will post a reminder but topics with no reply in 4 days will be closed! Please note that I am still in training and my replies need to be checked by an expert in order for you to receive the best possible advice. This may result in a small delay between my posts but I shall try to keep this to a minimum.
Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan won’t take long.
When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them in your next reply.
Download the GMER Rootkit Scanner
[external image: Posted Image]
Download GMER Rootkit Scanner from here or here.
Extract the contents of the zipped file to desktop.
Double click GMER.exe. If asked to allow gmer.sys driver to load, please consent .
If it gives you a warning about rootkit activity and asks if you want to run scan…click on NO.
[external image: Posted Image] Click the image to enlarge it
In the right panel, you will see several boxes that have been checked. Uncheck the following …
IAT/EAT
All drives/partitions except C:\)
Show All (don't miss this one)
Then click the Scan button & wait for it to finish.
Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
Save it where you can easily find it, such as your desktop, and attach it in your reply.
**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<— ROOKIT" entries