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Unexpected program crashes

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Post #1
Hi, I have been encountering problems specifically while trying to use iTunes. I get part way through syncing my iPod and the program locks up and everything shuts down and the screen goes blue with an error message. Unfortunately, I don't have the complete text of the error. It basically states that the computer encountered a problem and need to shut down. The error may be caused by any new hardware installed. I took this to be referring to my iPod, since I get a balloon message when I plug it in that states my new hardware is ready to use. After removing the iPod I still continue to have the blue error screen pop up intermittently. At this point I am unsure if my problem is solely iTunes and iPod related. So I thought I would post here to eliminate the possibility of malware. ———————————————– DDS (Ver_09-06-26.01) - NTFSx86 Run by [removed] at 1:23:59.84 on Mon 06/14/2010 Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_20 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2039.1552 [GMT -4:00] ============== Running Processes =============== C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe -k netsvcs C:\WINDOWS\system32\brsvc01a.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\brss01a.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Windows Defender\MSASCui.exe C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\WINDOWS\system32\Brmfrmps.exe C:\Program Files\Executive Software\Diskeeper\DkService.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe C:\Program Files\Pure Networks\Network Magic\nmapp.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\QuickTime\QTTask.exe C:\Program Files\Common Files\Java\Java Update\jusched.exe C:\WINDOWS\system32\ctfmon.exe C:\WINDOWS\system32\pctspk.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Program Files\AnalogX\MaxMem\maxmem.exe C:\Program Files\OpenOffice.org 3\program\soffice.exe C:\Program Files\OpenOffice.org 3\program\soffice.bin C:\WINDOWS\System32\svchost.exe -k imgsvc C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe C:\Program Files\iPod\bin\iPodService.exe C:\Documents and Settings\Default.SR1010V\Desktop\dds.scr ============== Pseudo HJT Report =============== uInternet Settings,ProxyOverride = *.local BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File EB: {182EC0BE-5110-49C8-A062-BEB1D02A220B} - No File EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\ahead\lib\NMBgMonitor.exe" uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide mRun: [DMXLauncher] "c:\program files\roxio\cineplayer\DMXLauncher.exe" mRun: [mmtask] c:\program files\musicmatch\musicmatch jukebox\mmtask.exe mRun: [nmctxth] "c:\program files\common files\pure networks shared\platform\nmctxth.exe" mRun: [nmapp] "c:\program files\pure networks\network magic\nmapp.exe" -autorun -nosplash mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe" mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe" mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe" mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe" mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t StartupFolder: c:\docume~1\defaul~1.sr1\startm~1\programs\startup\maxmem.lnk - c:\program files\analogx\maxmem\maxmem.exe StartupFolder: c:\docume~1\defaul~1.sr1\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe StartupFolder: c:\docume~1\alluse~1.win\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE StartupFolder: c:\docume~1\alluse~1.win\startm~1\programs\startup\status~1.lnk - c:\program files\brother\brmfcmon\BrMfcWnd.exe IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200 IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000 IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - {A1EDC4A1-940F-48E0-8DFD-E38F1D501021} - c:\progra~1\spywar~1\tools\iesdpb.dll DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1276491685171 DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:\program files\common files\pure networks shared\platform\puresp4.dll Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL Notify: igfxcui - igfxsrvc.dll SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL ================= FIREFOX =================== FF - ProfilePath - c:\docume~1\defaul~1.sr1\applic~1\mozilla\firefox\profiles\vnzwgk3u.default\ FF - prefs.js: browser.startup.homepage - hxxp://newyorkdailyphoto.blogspot.com/feeds/posts/default FF - plugin: c:\program files\google\picasa3\npPicasa3.dll FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll FF - plugin: c:\program files\mozilla firefox\plugins\npunagi2.dll FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\ FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA} FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} —- FIREFOX POLICIES —- FF - user.js: yahoo.homepage.dontask - truec:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true); c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true); c:\program files\mozilla firefox\greprefs\all.js - pref("media.enforce_same_site_origin", false); c:\program files\mozilla firefox\greprefs\all.js - pref("media.cache_size", 51200); c:\program files\mozilla firefox\greprefs\all.js - pref("media.ogg.enabled", true); c:\program files\mozilla firefox\greprefs\all.js - pref("media.wave.enabled", true); c:\program files\mozilla firefox\greprefs\all.js - pref("media.autoplay.enabled", true); c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.urlbar.autocomplete.enabled", true); c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.mailnews.*.wholeText", "noAccess"); c:\program files\mozilla firefox\greprefs\all.js - pref("dom.storage.default_quota", 5120); c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32); c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600); c:\program files\mozilla firefox\greprefs\all.js - pref("network.http.prompt-temp-redirect", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false); c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.dpi", -1); c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.devPixelsPerPx", "-1"); c:\program files\mozilla firefox\greprefs\all.js - pref("gestures.enable_single_finger_input", true); c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false); c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5); c:\program files\mozilla firefox\greprefs\all.js - pref("network.tcp.sendbuffer", 131072); c:\program files\mozilla firefox\greprefs\all.js - pref("geo.enabled", true); c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pr ef", true); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", ""); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.remember_cert_checkbox_default_setting", true); c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600); c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com"); c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr", "moz35"); c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-cjkt", "moz35"); // now unused c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.blocklist.level", 2); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.delay", 50); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.restrict.typed", "~"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.default.behavior", 0); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.history", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.formdata", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.passwords", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.downloads", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cookies", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cache", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.sessions", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.offlineApps", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.siteSettings", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.history", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.formdata", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.passwords", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.downloads", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cookies", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cache", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.sessions", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.offlineApps", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.siteSettings", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.sanitize.migrateFx3Prefs", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.ssl_override_behavior", 2); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("security.alternate_certificate_error_page", "certerror"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.autostart", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.dont_prompt_on_enter", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("geo.wifi.uri", "https://www.google.com/loc/json"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20); ============= SERVICES / DRIVERS =============== R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2009-1-15 12872] R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-1-15 67656] R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592] R3 TotRec7;Total Recorder WDM audio driver;c:\windows\system32\drivers\TotRec7.sys [2009-9-4 127496] S2 RoxLiveShare10;LiveShare P2P Server 10;"c:\program files\common files\roxio shared\10.0\sharedcom\roxliveshare10.exe" –> c:\program files\common files\roxio shared\10.0\sharedcom\RoxLiveShare10.exe [?] S2 SessionLauncher;SessionLauncher;c:\docume~1\defaul~1.sr1\locals~1\temp\dx9\sessionlauncher.exe –> c:\docume~1\defaul~1.sr1\locals~1\temp\dx9\SessionLauncher.exe [?] S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-1-15 12872] ============== File Associations =============== JSEFile=NOTEPAD.EXE %1 VBEFile=NOTEPAD.EXE %1 VBSFile=NOTEPAD.EXE %1 =============== Created Last 30 ================ 2010-06-02 22:41 3,600,384 a——- c:\windows\system32\GPhotos.scr 2010-05-30 06:14 –d—– c:\program files\FinalBurner 2010-05-30 05:39 –d—– c:\windows\system32\windows media 2010-05-30 05:38 –d-h— c:\windows\msdownld.tmp 2010-05-30 05:38 –d—– c:\program files\Windows Media Components 2010-05-30 05:37 –d—– c:\program files\Microsoft WSE 2010-05-30 05:31 –d—– c:\program files\BCL Technologies ==================== Find3M ==================== 2010-05-12 12:21 221,568 -c—— c:\windows\system32\MpSigStub.exe 2010-05-04 13:20 832,512 a——- c:\windows\system32\wininet.dll 2010-05-04 13:20 78,336 ——– c:\windows\system32\ieencode.dll 2010-05-04 13:20 17,408 ——– c:\windows\system32\corpol.dll 2010-05-02 01:22 1,851,264 ——– c:\windows\system32\win32k.sys 2010-04-29 16:39 38,224 a——- c:\windows\system32\drivers\mbamswissarmy.sys 2010-04-29 16:39 20,952 ac—— c:\windows\system32\drivers\mbam.sys 2010-04-21 17:51 411,368 a——- c:\windows\system32\deployJava1.dll 2010-04-20 01:30 285,696 a——- c:\windows\system32\atmfd.dll 2009-05-19 11:58 61,224 ac—— c:\documents and settings\default.sr1010v\GoToAssistDownloadHelper.exe ============= FINISH: 1:24:58.70 =============== I have the attach.txt file from the scan if needed. Thanks for your help in advance.
Post #2
Hi,

Please do the following:

[external image: Posted Image]
Download GMER Rootkit Scanner from here or here.
  • Extract the contents of the zipped file to desktop.
  • Double click GMER.exe. If asked to allow gmer.sys driver to load, please consent .
  • If it gives you a warning about rootkit activity and asks if you want to run scan…click on NO.

    [external image: Posted Image]
    Click the image to enlarge it
  • In the right panel, you will see several boxes that have been checked. Uncheck the following …
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish.
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop, and attach it in your reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<— ROOKIT" entries
Post #3
Hi CatByte,

Thanks for the quick reply. Just a bit of info before the gmer.txt log.

On first try of the gmer scan the computer blue screened again. The message stated a similar message as before but specifically stated that pxtdqpow.sys might be the file causing the error. I had to to a hard shtdown/restart. Upon completion of reboot I checked to see if the first scan produced a log (it didn't) so I re-ran gmer and here is the log it produced.

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-06-16 21:16:55
Windows 5.1.2600 Service Pack 3
Running: gmer.exe; Driver: C:\DOCUME~1\DEFAUL~1.SR1\LOCALS~1\Temp\pxtdqpow.sys


—- System - GMER 1.0.15 —-

SSDT \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys (SASKUTIL.SYS/SUPERAdBlocker.com and SUPERAntiSpyware.com) ZwTerminateProcess [0xAE1CC620]

—- Disk sectors - GMER 1.0.15 —-

Disk \Device\Harddisk0\DR0 sector 01: copy of MBR
Disk \Device\Harddisk0\DR0 sector 02: copy of MBR
Disk \Device\Harddisk0\DR0 sector 03: copy of MBR
Disk \Device\Harddisk0\DR0 sector 04: copy of MBR
Disk \Device\Harddisk0\DR0 sector 05: rootkit-like behavior; copy of MBR
Disk \Device\Harddisk0\DR0 sector 06: copy of MBR
Disk \Device\Harddisk0\DR0 sector 07: copy of MBR
Disk \Device\Harddisk0\DR0 sector 08: copy of MBR
Disk \Device\Harddisk0\DR0 sector 09: copy of MBR
Disk \Device\Harddisk0\DR0 sector 10: copy of MBR
Disk \Device\Harddisk0\DR0 sector 11: copy of MBR
Disk \Device\Harddisk0\DR0 sector 12: copy of MBR
Disk \Device\Harddisk0\DR0 sector 13: copy of MBR
Disk \Device\Harddisk0\DR0 sector 14: copy of MBR
Disk \Device\Harddisk0\DR0 sector 15: copy of MBR
Disk \Device\Harddisk0\DR0 sector 16: copy of MBR
Disk \Device\Harddisk0\DR0 sector 17: copy of MBR
Disk \Device\Harddisk0\DR0 sector 18: copy of MBR
Disk \Device\Harddisk0\DR0 sector 19: copy of MBR
Disk \Device\Harddisk0\DR0 sector 20: copy of MBR
Disk \Device\Harddisk0\DR0 sector 21: copy of MBR
Disk \Device\Harddisk0\DR0 sector 22: copy of MBR
Disk \Device\Harddisk0\DR0 sector 23: copy of MBR
Disk \Device\Harddisk0\DR0 sector 24: copy of MBR
Disk \Device\Harddisk0\DR0 sector 25: copy of MBR
Disk \Device\Harddisk0\DR0 sector 26: copy of MBR
Disk \Device\Harddisk0\DR0 sector 27: copy of MBR
Disk \Device\Harddisk0\DR0 sector 28: copy of MBR
Disk \Device\Harddisk0\DR0 sector 29: copy of MBR
Disk \Device\Harddisk0\DR0 sector 30: copy of MBR
Disk \Device\Harddisk0\DR0 sector 31: copy of MBR
Disk \Device\Harddisk0\DR0 sector 32: copy of MBR
Disk \Device\Harddisk0\DR0 sector 33: copy of MBR
Disk \Device\Harddisk0\DR0 sector 34: copy of MBR
Disk \Device\Harddisk0\DR0 sector 35: copy of MBR
Disk \Device\Harddisk0\DR0 sector 36: copy of MBR
Disk \Device\Harddisk0\DR0 sector 37: copy of MBR
Disk \Device\Harddisk0\DR0 sector 38: copy of MBR
Disk \Device\Harddisk0\DR0 sector 39: copy of MBR
Disk \Device\Harddisk0\DR0 sector 40: copy of MBR
Disk \Device\Harddisk0\DR0 sector 41: copy of MBR
Disk \Device\Harddisk0\DR0 sector 42: copy of MBR
Disk \Device\Harddisk0\DR0 sector 43: copy of MBR
Disk \Device\Harddisk0\DR0 sector 44: copy of MBR
Disk \Device\Harddisk0\DR0 sector 45: copy of MBR
Disk \Device\Harddisk0\DR0 sector 46: copy of MBR
Disk \Device\Harddisk0\DR0 sector 47: copy of MBR
Disk \Device\Harddisk0\DR0 sector 48: copy of MBR
Disk \Device\Harddisk0\DR0 sector 49: copy of MBR
Disk \Device\Harddisk0\DR0 sector 50: copy of MBR
Disk \Device\Harddisk0\DR0 sector 51: copy of MBR
Disk \Device\Harddisk0\DR0 sector 52: copy of MBR
Disk \Device\Harddisk0\DR0 sector 53: copy of MBR
Disk \Device\Harddisk0\DR0 sector 54: copy of MBR
Disk \Device\Harddisk0\DR0 sector 55: copy of MBR
Disk \Device\Harddisk0\DR0 sector 56: copy of MBR
Disk \Device\Harddisk0\DR0 sector 57: copy of MBR
Disk \Device\Harddisk0\DR0 sector 58: copy of MBR
Disk \Device\Harddisk0\DR0 sector 59: copy of MBR
Disk \Device\Harddisk0\DR0 sector 60: copy of MBR
Disk \Device\Harddisk0\DR0 sector 61: copy of MBR
Disk \Device\Harddisk0\DR0 sector 62: rootkit-like behavior; copy of MBR
Disk \Device\Harddisk0\DR0 sector 63: rootkit-like behavior; copy of MBR

—- EOF - GMER 1.0.15 —-

Just another note, I am using a different computer to post to the forum from.

Thanks,
subway
Post #4
Hi

Please do the following:


Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

[external image: Posted Image]

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
Post #5
CatByte,

A little info on the scan:

The Recovery Console was installed

At Stage 38 I received an error:
SWREG.cfxxe -Application Error
The instruction at "0x00403cba" referenced memory at "0x00a8c488". The memory could not be "read".
OK to terminate program or Cancel to debug.
At this point I chose OK to terminate the program.

Scan continued onto stage 50

Next I received another popup window that stated:
Recycle bin on C:\ was corrupted.
Do you want to empty the recycle bin for this drive.
I chose No.

Combox fix finished running and produced the log.

========================

========================

ComboFix 10-06-16.02 - Default 06/16/2010 21:48:16.1.1 - x86
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Default.SR1010V\GoToAssistDownloadHelper.exe
c:\windows\system32\msconfig.exe

.
((((((((((((((((((((((((( Files Created from 2010-05-17 to 2010-06-17 )))))))))))))))))))))))))))))))
.

2010-06-12 05:02 . 2010-06-12 05:04 ——– d—–w- c:\documents and settings\Default.SR1010V\Local Settings\Application Data\Google
2010-06-12 05:00 . 2010-06-12 05:02 ——– d—–w- c:\program files\Google
2010-06-03 02:41 . 2010-06-03 02:41 3600384 —-a-w- c:\windows\system32\GPhotos.scr
2010-05-30 10:15 . 2010-05-30 10:17 ——– d—–w- c:\documents and settings\Default.SR1010V\Application Data\ImgBurn
2010-05-30 10:14 . 2010-05-30 10:15 ——– d—–w- c:\program files\FinalBurner
2010-05-30 10:07 . 2010-05-30 10:07 ——– d—–w- c:\program files\ImgBurn
2010-05-30 09:39 . 2010-05-30 09:39 ——– d—–w- c:\windows\system32\windows media
2010-05-30 09:38 . 2010-05-30 09:39 ——– d–h–w- c:\windows\msdownld.tmp
2010-05-30 09:38 . 2010-05-30 09:38 ——– d—–w- c:\program files\Windows Media Components
2010-05-30 09:37 . 2010-05-30 09:37 ——– d—–w- c:\program files\Microsoft.NET
2010-05-30 09:37 . 2010-05-30 09:37 1078 —-a-r- c:\documents and settings\Default.SR1010V\Application Data\Microsoft\Installer\{EDEA8AB7-7683-4ED2-AA19-E6C078064C0D}\DocumentationShortcu_EDEA8AB776834ED2AA19E6C078064C0D.exe
2010-05-30 09:37 . 2010-05-30 09:37 10134 —-a-r- c:\documents and settings\Default.SR1010V\Application Data\Microsoft\Installer\{EDEA8AB7-7683-4ED2-AA19-E6C078064C0D}\ARPPRODUCTICON.exe
2010-05-30 09:37 . 2010-05-30 09:37 ——– d—–w- c:\documents and settings\All Users.WINDOWS\Application Data\Microsoft Help
2010-05-30 09:37 . 2010-05-30 09:37 ——– d—–w- c:\program files\Microsoft WSE
2010-05-30 09:31 . 2010-05-30 09:36 ——– d—–w- c:\program files\BCL Technologies
2010-05-26 02:18 . 2010-05-26 02:18 503808 —-a-w- c:\documents and settings\Default.SR1010V\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-439d1297-n\msvcp71.dll
2010-05-26 02:18 . 2010-05-26 02:18 499712 —-a-w- c:\documents and settings\Default.SR1010V\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-439d1297-n\jmc.dll
2010-05-26 02:18 . 2010-05-26 02:18 61440 —-a-w- c:\documents and settings\Default.SR1010V\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-64106ee3-n\decora-sse.dll
2010-05-26 02:18 . 2010-05-26 02:18 348160 —-a-w- c:\documents and settings\Default.SR1010V\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-439d1297-n\msvcr71.dll
2010-05-26 02:18 . 2010-05-26 02:18 12800 —-a-w- c:\documents and settings\Default.SR1010V\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-64106ee3-n\decora-d3d.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-06-17 01:27 . 2007-07-22 12:44 ——– d—–w- c:\program files\Mozilla Thunderbird
2010-06-11 15:55 . 2009-02-06 09:44 ——– d—–w- c:\program files\SUPERAntiSpyware
2010-05-30 10:23 . 2008-02-04 23:01 ——– d—–w- c:\documents and settings\Default.SR1010V\Application Data\FinalBurner DATA
2010-05-30 09:37 . 2007-05-24 00:57 ——– d–h–w- c:\program files\InstallShield Installation Information
2010-05-17 10:10 . 2008-02-22 20:49 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2010-05-17 08:45 . 2010-05-17 08:45 63488 —-a-w- c:\documents and settings\Default.SR1010V\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10006.dll
2010-05-17 08:45 . 2009-09-28 04:57 117760 —-a-w- c:\documents and settings\Default.SR1010V\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2010-05-12 16:21 . 2009-10-03 05:12 221568 -c—-w- c:\windows\system32\MpSigStub.exe
2010-05-06 05:01 . 2009-06-25 06:22 1 —-a-w- c:\documents and settings\Default.SR1010V\Application Data\OpenOffice.org\3\user\uno_packages\cache\stamp.sys
2010-05-04 17:20 . 2006-06-23 16:33 832512 —-a-w- c:\windows\system32\wininet.dll
2010-05-04 17:20 . 2004-08-04 07:56 78336 ——w- c:\windows\system32\ieencode.dll
2010-05-04 17:20 . 2003-07-16 16:20 17408 ——w- c:\windows\system32\corpol.dll
2010-05-02 05:22 . 2003-07-16 16:45 1851264 ——w- c:\windows\system32\win32k.sys
2010-04-29 20:39 . 2008-08-02 08:39 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-04-29 20:39 . 2008-05-20 15:40 20952 -c–a-w- c:\windows\system32\drivers\mbam.sys
2010-04-21 21:53 . 2010-04-21 21:53 ——– d—–w- c:\program files\Common Files\Java
2010-04-21 21:51 . 2010-04-21 21:52 411368 —-a-w- c:\windows\system32\deployJava1.dll
2010-04-20 05:30 . 2003-07-16 16:18 285696 —-a-w- c:\windows\system32\atmfd.dll
2010-03-28 04:50 . 2010-03-28 04:50 72488 —-a-w- c:\documents and settings\All Users.WINDOWS\Application Data\Apple Computer\Installer Cache\iTunes 9.0.3.15\SetupAdmin.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2010-06-11 2403568]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2006-11-04 866584]
"nmctxth"="c:\program files\Common Files\Pure Networks Shared\Platform\nmctxth.exe" [2008-05-16 648504]
"nmapp"="c:\program files\Pure Networks\Network Magic\nmapp.exe" [2008-05-21 451896]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-04-04 36272]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-03-24 952768]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-02-15 141608]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-03-18 421888]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-13 39264]

c:\documents and settings\Default.SR1010V\Start Menu\Programs\Startup\
MaxMem.lnk - c:\program files\AnalogX\MaxMem\maxmem.exe [2007-5-23 75780]
OpenOffice.org 3.1.lnk - c:\program files\OpenOffice.org 3\program\quickstart.exe [2009-4-16 384000]

c:\documents and settings\All Users.WINDOWS\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]
Status Monitor.lnk - c:\program files\Brother\Brmfcmon\BrMfcWnd.exe [2007-9-11 819200]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-13 05:19 548352 —-a-w- c:\program files\SUPERAntiSpyware\SASWINLO.DLL

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"mixer"=DrvTrNTm.dll
"wave"=DrvTrNTm.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0smrgdf c:\program files\iolo\System Mechanic Professional 6\

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"E6TaskPanel"="c:\program files\EarthLink TotalAccess\TaskPanl.exe" -winstart
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" /background
"SMSystemAnalyzer"="c:\program files\iolo\System Mechanic Professional 6\SMSystemAnalyzer.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"HotKeysCmds"=c:\windows\System32\hkcmd.exe
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_01\bin\jusched.exe"
"iTunesHelper"=c:\program files\iTunes\iTunesHelper.exe
"NeroFilterCheck"=c:\program files\Common Files\Ahead\Lib\NeroCheck.exe
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" -atboottime
"mmtask"=c:\program files\MusicMatch\MusicMatch Jukebox\mmtask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"\\\\GALACTUS\\BACKUPS\\eMule0.45b-pHoeniX1.16-Binaries\\eMule0.45b-pHoeniX1.16-Binaries\\emule.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\deepinvent\\MailStore Home\\MailStoreLocal.exe"=
"c:\\Program Files\\Windows Media Player\\wmplayer.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"1723:TCP"= 1723:TCP:@xpsp2res.dll,-22015
"1701:UDP"= 1701:UDP:@xpsp2res.dll,-22016
"500:UDP"= 500:UDP:@xpsp2res.dll,-22017
"67:UDP"= 67:UDP:DHCP Discovery Service

R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [1/15/2009 6:17 PM 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [1/15/2009 6:17 PM 67656]
R2 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [11/3/2006 8:19 PM 13592]
R3 TotRec7;Total Recorder WDM audio driver;c:\windows\system32\drivers\TotRec7.sys [9/4/2009 2:26 AM 127496]
S2 RoxLiveShare10;LiveShare P2P Server 10;"c:\program files\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe" –> c:\program files\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe [?]
S2 SessionLauncher;SessionLauncher;c:\docume~1\DEFAUL~1.SR1\LOCALS~1\Temp\DX9\SessionLauncher.exe –> c:\docume~1\DEFAUL~1.SR1\LOCALS~1\Temp\DX9\SessionLauncher.exe [?]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [1/15/2009 6:17 PM 12872]

— Other Services/Drivers In Memory —

*Deregistered* - pxtdqpow

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{B2C3BB6B-E005-4246-B8E5-DF0A4D073CDC}]
2008-06-18 21:04 8192 -c–a-w- c:\program files\PixiePack Codec Pack\InstallerHelper.exe
.
Contents of the 'Scheduled Tasks' folder

2010-06-15 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 17:34]

2010-06-17 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Windows Defender\MpCmdRun.exe [2006-11-04 00:20]
.
.
——- Supplementary Scan ——-
.
uInternet Settings,ProxyOverride = *.local
IE: Add to Google Photos Screensa&ver; - c:\windows\system32\GPhotos.scr/200
IE: E&xport; to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\Default.SR1010V\Application Data\Mozilla\Firefox\Profiles\vnzwgk3u.default\
FF - prefs.js: browser.startup.homepage - hxxp://newyorkdailyphoto.blogspot.com/feeds/posts/default
FF - plugin: c:\program files\Google\Picasa3\npPicasa3.dll
FF - plugin: c:\program files\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npunagi2.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

—- FIREFOX POLICIES —-
FF - user.js: yahoo.homepage.dontask - truec:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pr
ef", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
.
.
——- File Associations ——-
.
JSEFile=NOTEPAD.EXE %1
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA} - c:\program files\Common Files\Ahead\Lib\NMBgMonitor.exe
HKLM-Run-DMXLauncher - c:\program files\Roxio\CinePlayer\DMXLauncher.exe
HKLM-Run-mmtask - c:\program files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe
AddRemove-Spyware Doctor_is1 - c:\program files\Spyware Doctor\unins000.exe
AddRemove-Works2003Setup - c:\program files\Microsoft Works Suite 2003\Setup\Launcher.exe \\Galactus\backups\Microsoft Works 2003 Suite-Ed R copy\



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-06-16 22:00
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …


c:\windows\TEMP\pn9A.tmp 639642 bytes
c:\windows\TEMP\TMP000000A07FA61C06108F4074 524288 bytes executable

scan completed successfully
hidden files: 2

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(556)
c:\program files\SUPERAntiSpyware\SASWINLO.DLL
c:\windows\system32\WININET.dll
.
Completion time: 2010-06-16 22:04:55
ComboFix-quarantined-files.txt 2010-06-17 02:04

Pre-Run: 21,311,184,896 bytes free
Post-Run: 21,667,790,848 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn

- - End Of File - - 401D12DAFC1C5AD729BF98D8214A996E
Post #6
Hi

Please do the following:

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below.
  • They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Copy/paste the text inside the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Copy all the text inside of the code box - Press Ctrl+C (or right click on the highlighted section and choose 'copy')

http://forums.whatthetech.com/Unexpected_program_crashes_t112604.html

Collect::
c:\windows\TEMP\pn9A.tmp 
c:\windows\TEMP\TMP000000A07FA61C06108F4074

Now paste the copied text into the open notepad - press CTRL+V (or right click and choose 'paste')

Save this file to your desktop, Save this as "CFScript"

Here's how to do that:

1.Click File;
2.Click Save As… Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save …

[external image: Posted Image]
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you.
  • Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.


NEXT

  • Please open your MalwareBytes AntiMalware Program
  • Click the Update Tab and search for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <– very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.




NEXT


Run an on-line scan with Kaspersky

Using Internet Explorer or Firefox, visit Kaspersky On-line Scanner

1. Click Accept, when prompted to download and install the program files and database of malware definitions.
2. To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
3. Click Run at the Security prompt.
The program will then begin downloading and installing and will also update the database.
Please be patient as this can take several minutes.
  • Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  • Click View scan report at the bottom.

    [external image: Posted Image]
  • Click the Save as Text button to save the file to your desktop so that you may post it in your next reply
Post #7
CatByte,

Here are the logs you requested:

ComboFix 10-06-16.02 - Default 06/16/2010 22:44:15.2.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2039.1294 [GMT -4:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Default.SR1010V\Desktop\CFScript.txt
.

((((((((((((((((((((((((( Files Created from 2010-05-17 to 2010-06-17 )))))))))))))))))))))))))))))))
.

2010-06-12 05:02 . 2010-06-12 05:04 ——– d—–w- c:\documents and settings\Default.SR1010V\Local Settings\Application Data\Google
2010-06-12 05:00 . 2010-06-12 05:02 ——– d—–w- c:\program files\Google
2010-06-03 02:41 . 2010-06-03 02:41 3600384 —-a-w- c:\windows\system32\GPhotos.scr
2010-05-30 10:15 . 2010-05-30 10:17 ——– d—–w- c:\documents and settings\Default.SR1010V\Application Data\ImgBurn
2010-05-30 10:14 . 2010-05-30 10:15 ——– d—–w- c:\program files\FinalBurner
2010-05-30 10:07 . 2010-05-30 10:07 ——– d—–w- c:\program files\ImgBurn
2010-05-30 09:39 . 2010-05-30 09:39 ——– d—–w- c:\windows\system32\windows media
2010-05-30 09:38 . 2010-05-30 09:39 ——– d–h–w- c:\windows\msdownld.tmp
2010-05-30 09:38 . 2010-05-30 09:38 ——– d—–w- c:\program files\Windows Media Components
2010-05-30 09:37 . 2010-05-30 09:37 ——– d—–w- c:\program files\Microsoft.NET
2010-05-30 09:37 . 2010-05-30 09:37 1078 —-a-r- c:\documents and settings\Default.SR1010V\Application Data\Microsoft\Installer\{EDEA8AB7-7683-4ED2-AA19-E6C078064C0D}\DocumentationShortcu_EDEA8AB776834ED2AA19E6C078064C0D.exe
2010-05-30 09:37 . 2010-05-30 09:37 10134 —-a-r- c:\documents and settings\Default.SR1010V\Application Data\Microsoft\Installer\{EDEA8AB7-7683-4ED2-AA19-E6C078064C0D}\ARPPRODUCTICON.exe
2010-05-30 09:37 . 2010-05-30 09:37 ——– d—–w- c:\documents and settings\All Users.WINDOWS\Application Data\Microsoft Help
2010-05-30 09:37 . 2010-05-30 09:37 ——– d—–w- c:\program files\Microsoft WSE
2010-05-30 09:31 . 2010-05-30 09:36 ——– d—–w- c:\program files\BCL Technologies
2010-05-26 02:18 . 2010-05-26 02:18 503808 —-a-w- c:\documents and settings\Default.SR1010V\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-439d1297-n\msvcp71.dll
2010-05-26 02:18 . 2010-05-26 02:18 499712 —-a-w- c:\documents and settings\Default.SR1010V\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-439d1297-n\jmc.dll
2010-05-26 02:18 . 2010-05-26 02:18 61440 —-a-w- c:\documents and settings\Default.SR1010V\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-64106ee3-n\decora-sse.dll
2010-05-26 02:18 . 2010-05-26 02:18 348160 —-a-w- c:\documents and settings\Default.SR1010V\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-439d1297-n\msvcr71.dll
2010-05-26 02:18 . 2010-05-26 02:18 12800 —-a-w- c:\documents and settings\Default.SR1010V\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-64106ee3-n\decora-d3d.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-06-17 02:06 . 2007-07-22 12:44 ——– d—–w- c:\program files\Mozilla Thunderbird
2010-06-11 15:55 . 2009-02-06 09:44 ——– d—–w- c:\program files\SUPERAntiSpyware
2010-05-30 10:23 . 2008-02-04 23:01 ——– d—–w- c:\documents and settings\Default.SR1010V\Application Data\FinalBurner DATA
2010-05-30 09:37 . 2007-05-24 00:57 ——– d–h–w- c:\program files\InstallShield Installation Information
2010-05-17 10:10 . 2008-02-22 20:49 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2010-05-17 08:45 . 2010-05-17 08:45 63488 —-a-w- c:\documents and settings\Default.SR1010V\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10006.dll
2010-05-17 08:45 . 2009-09-28 04:57 117760 —-a-w- c:\documents and settings\Default.SR1010V\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2010-05-12 16:21 . 2009-10-03 05:12 221568 -c—-w- c:\windows\system32\MpSigStub.exe
2010-05-06 05:01 . 2009-06-25 06:22 1 —-a-w- c:\documents and settings\Default.SR1010V\Application Data\OpenOffice.org\3\user\uno_packages\cache\stamp.sys
2010-05-04 17:20 . 2006-06-23 16:33 832512 —-a-w- c:\windows\system32\wininet.dll
2010-05-04 17:20 . 2004-08-04 07:56 78336 ——w- c:\windows\system32\ieencode.dll
2010-05-04 17:20 . 2003-07-16 16:20 17408 ——w- c:\windows\system32\corpol.dll
2010-05-02 05:22 . 2003-07-16 16:45 1851264 ——w- c:\windows\system32\win32k.sys
2010-04-29 20:39 . 2008-08-02 08:39 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-04-29 20:39 . 2008-05-20 15:40 20952 -c–a-w- c:\windows\system32\drivers\mbam.sys
2010-04-21 21:53 . 2010-04-21 21:53 ——– d—–w- c:\program files\Common Files\Java
2010-04-21 21:51 . 2010-04-21 21:52 411368 —-a-w- c:\windows\system32\deployJava1.dll
2010-04-20 05:30 . 2003-07-16 16:18 285696 —-a-w- c:\windows\system32\atmfd.dll
2010-03-28 04:50 . 2010-03-28 04:50 72488 —-a-w- c:\documents and settings\All Users.WINDOWS\Application Data\Apple Computer\Installer Cache\iTunes 9.0.3.15\SetupAdmin.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2010-06-11 2403568]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2006-11-04 866584]
"nmctxth"="c:\program files\Common Files\Pure Networks Shared\Platform\nmctxth.exe" [2008-05-16 648504]
"nmapp"="c:\program files\Pure Networks\Network Magic\nmapp.exe" [2008-05-21 451896]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-04-04 36272]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-03-24 952768]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-02-15 141608]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-03-18 421888]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-13 39264]

c:\documents and settings\Default.SR1010V\Start Menu\Programs\Startup\
MaxMem.lnk - c:\program files\AnalogX\MaxMem\maxmem.exe [2007-5-23 75780]
OpenOffice.org 3.1.lnk - c:\program files\OpenOffice.org 3\program\quickstart.exe [2009-4-16 384000]

c:\documents and settings\All Users.WINDOWS\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]
Status Monitor.lnk - c:\program files\Brother\Brmfcmon\BrMfcWnd.exe [2007-9-11 819200]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-13 05:19 548352 —-a-w- c:\program files\SUPERAntiSpyware\SASWINLO.DLL

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"mixer"=DrvTrNTm.dll
"wave"=DrvTrNTm.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0smrgdf c:\program files\iolo\System Mechanic Professional 6\

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"E6TaskPanel"="c:\program files\EarthLink TotalAccess\TaskPanl.exe" -winstart
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" /background
"SMSystemAnalyzer"="c:\program files\iolo\System Mechanic Professional 6\SMSystemAnalyzer.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"HotKeysCmds"=c:\windows\System32\hkcmd.exe
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_01\bin\jusched.exe"
"iTunesHelper"=c:\program files\iTunes\iTunesHelper.exe
"NeroFilterCheck"=c:\program files\Common Files\Ahead\Lib\NeroCheck.exe
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" -atboottime
"mmtask"=c:\program files\MusicMatch\MusicMatch Jukebox\mmtask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"\\\\GALACTUS\\BACKUPS\\eMule0.45b-pHoeniX1.16-Binaries\\eMule0.45b-pHoeniX1.16-Binaries\\emule.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\deepinvent\\MailStore Home\\MailStoreLocal.exe"=
"c:\\Program Files\\Windows Media Player\\wmplayer.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"1723:TCP"= 1723:TCP:@xpsp2res.dll,-22015
"1701:UDP"= 1701:UDP:@xpsp2res.dll,-22016
"500:UDP"= 500:UDP:@xpsp2res.dll,-22017
"67:UDP"= 67:UDP:DHCP Discovery Service

R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [1/15/2009 6:17 PM 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [1/15/2009 6:17 PM 67656]
R2 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [11/3/2006 8:19 PM 13592]
R3 TotRec7;Total Recorder WDM audio driver;c:\windows\system32\drivers\TotRec7.sys [9/4/2009 2:26 AM 127496]
S2 RoxLiveShare10;LiveShare P2P Server 10;"c:\program files\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe" –> c:\program files\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe [?]
S2 SessionLauncher;SessionLauncher;c:\docume~1\DEFAUL~1.SR1\LOCALS~1\Temp\DX9\SessionLauncher.exe –> c:\docume~1\DEFAUL~1.SR1\LOCALS~1\Temp\DX9\SessionLauncher.exe [?]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [1/15/2009 6:17 PM 12872]

— Other Services/Drivers In Memory —

*Deregistered* - pxtdqpow

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{B2C3BB6B-E005-4246-B8E5-DF0A4D073CDC}]
2008-06-18 21:04 8192 -c–a-w- c:\program files\PixiePack Codec Pack\InstallerHelper.exe
.
Contents of the 'Scheduled Tasks' folder

2010-06-15 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 17:34]

2010-06-17 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Windows Defender\MpCmdRun.exe [2006-11-04 00:20]
.
.
——- Supplementary Scan ——-
.
uInternet Settings,ProxyOverride = *.local
IE: Add to Google Photos Screensa&ver; - c:\windows\system32\GPhotos.scr/200
IE: E&xport; to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\Default.SR1010V\Application Data\Mozilla\Firefox\Profiles\vnzwgk3u.default\
FF - prefs.js: browser.startup.homepage - hxxp://newyorkdailyphoto.blogspot.com/feeds/posts/default
FF - plugin: c:\program files\Google\Picasa3\npPicasa3.dll
FF - plugin: c:\program files\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npunagi2.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

—- FIREFOX POLICIES —-
FF - user.js: yahoo.homepage.dontask - truec:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pr
ef", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-06-16 22:54
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(556)
c:\program files\SUPERAntiSpyware\SASWINLO.DLL
c:\windows\system32\WININET.dll

- - - - - - - > 'explorer.exe'(1972)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\mshtml.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
c:\windows\IME\SPGRMR.DLL
.
Completion time: 2010-06-16 22:59:55
ComboFix-quarantined-files.txt 2010-06-17 02:59
ComboFix2.txt 2010-06-17 02:04

Pre-Run: 21,679,017,984 bytes free
Post-Run: 21,665,652,736 bytes free

- - End Of File - - 673AA6B6841858F1F720D874D15A9DA9


============================================

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4207

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.11

6/16/2010 11:10:50 PM
mbam-log-2010-06-16 (23-10-50).txt

Scan type: Quick scan
Objects scanned: 168844
Time elapsed: 9 minute(s), 30 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


==============================

——————————————————————————–
KASPERSKY ONLINE SCANNER 7.0: scan report
Thursday, June 17, 2010
Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Wednesday, June 16, 2010 16:21:16
Records in database: 4286134
——————————————————————————–

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
A:\
C:\
D:\
E:\
F:\
G:\
H:\

Scan statistics:
Objects scanned: 73149
Threats found: 6
Infected objects found: 4
Suspicious objects found: 52
Scan duration: 04:02:25


File name / Threat / Threats count
C:\Documents and Settings\Default.SR1010V\Application Data\Sun\Java\Deployment\cache\6.0\22\10db1bd6-5062ff9a Infected: Exploit.Java.Agent.f 1
C:\Documents and Settings\Default.SR1010V\Application Data\Sun\Java\Deployment\cache\6.0\22\10db1bd6-5062ff9a Infected: Trojan-Downloader.Java.Agent.cd 1
C:\Documents and Settings\Default.SR1010V\Application Data\Sun\Java\Deployment\cache\6.0\22\10db1bd6-5062ff9a Infected: Trojan-Downloader.Java.OpenStream.al 1
C:\Documents and Settings\Default.SR1010V\Application Data\Thunderbird\Profiles\srip3724.default\Mail\pop.1and1-1.com\Inbox Suspicious: Trojan-Spy.HTML.Fraud.gen 9
C:\Documents and Settings\Default.SR1010V\Application Data\Thunderbird\Profiles\srip3724.default\Mail\pop.1and1-1.com\Inbox Suspicious: Exploit.HTML.Iframe.FileDownload 1
C:\Documents and Settings\Default.SR1010V\Application Data\Thunderbird\Profiles\srip3724.default\Mail\pop.1and1-1.com\Junk Suspicious: Trojan-Spy.HTML.Fraud.gen 1
C:\Documents and Settings\Default.SR1010V\Application Data\Thunderbird\Profiles\srip3724.default\Mail\pop.1and1-1.com\pop.1and1-2(2).com\Inbox Suspicious: Trojan-Spy.HTML.Fraud.gen 10
C:\Documents and Settings\Default.SR1010V\Application Data\Thunderbird\Profiles\srip3724.default\Mail\pop.1and1-1.com\pop.1and1-2(2).com\Inbox Suspicious: Exploit.HTML.Iframe.FileDownload 1
C:\Documents and Settings\Default.SR1010V\Application Data\Thunderbird\Profiles\srip3724.default\Mail\pop.1and1-1.com\pop.1and1-2(2).com\Junk Suspicious: Trojan-Spy.HTML.Fraud.gen 1
C:\Documents and Settings\Default.SR1010V\Application Data\Thunderbird\Profiles\srip3724.default\Mail\pop.1and1-1.com\pop.1and1-2(2).com\Sent Suspicious: Trojan-Spy.HTML.Fraud.gen 3
C:\Documents and Settings\Default.SR1010V\Application Data\Thunderbird\Profiles\srip3724.default\Mail\pop.1and1-1.com\Sent Suspicious: Trojan-Spy.HTML.Fraud.gen 3
C:\Documents and Settings\Default.SR1010V\Application Data\Thunderbird\Profiles\srip3724.default\Mail\pop.1and1-1.com\Trash Infected: Trojan-Spy.Win32.Zbot.tee 1
C:\Documents and Settings\Default.SR1010V\Application Data\Thunderbird\Profiles\srip3724.default\Mail\pop.1and1-1.com\Trash Suspicious: Trojan-Spy.HTML.Fraud.gen 1
C:\Documents and Settings\Default.SR1010V\Desktop\pop.1and1-1.com\Inbox Suspicious: Trojan-Spy.HTML.Fraud.gen 11
C:\Documents and Settings\Default.SR1010V\Desktop\pop.1and1-1.com\Inbox Suspicious: Exploit.HTML.Iframe.FileDownload 1
C:\Documents and Settings\Default.SR1010V\Desktop\pop.1and1-1.com\Trash Suspicious: Trojan-Spy.HTML.Fraud.gen 9
C:\Documents and Settings\Default.SR1010V\Desktop\pop.1and1-1.com\Trash Suspicious: Exploit.HTML.Iframe.FileDownload 1

Selected area has been scanned.


Thanks,
subway
Post #8
Hi

Most of the items found by Kaspersky are in your email

Unfortunately it can't pinpoint which emails are infected, so delete the ones in the junk, sent and trash folders, look through your inbox and delete any from anyone you don't know, any with attachments such as jokes or videos or any that aren't really important.

The other detections are in your Java cache, which we just need to empty.

[external image: Posted Image]
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.
  • Download the latest version of Java Runtime Environment (JRE) 20 and save it to your desktop.
  • Scroll down to where it says JDK 6 Update 20 (JDK or JRE)
  • Click the Download JRE button to the right
  • Select the Windows platform from the dropdown menu.
  • Read the License Agreement and then check the box that says: "I agree to the Java SE Runtime Environment 6u20 with JavaFX 1 License Agreement". Click on Continue.The page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel, double-click on Add or Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java™ 6) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u20-windows-i586-p.exe to install the newest version.
  • After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH CheckedApplications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.


NEXT



Visit ADOBEand download the latest version of Acrobat Reader (version 9.3)
Having the latest updates ensures there are no security vulnerabilities in your system.


NEXT


Follow these steps to uninstall Combofix

  • Click START then RUN
  • Now copy/paste Combofix /uninstall into the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

[external image: Posted Image]


NEXT

Now to remove the rest of the tools that we have used in fixing your machine:
  • Make sure you have an Internet Connection.
  • Download OTC to your desktop and run it
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
  • Click Yes to begin the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.

If any logs/tools remain on your desktop > right click and delete them.


NEXT


Below I have included a number of recommendations for how to protect your computer against malware infections.

  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them
    Then consider a password keeper, to keep all your passwords safe.

  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

  • Download TFC to your desktop
    • Close any open windows.
    • Double click the TFC icon to run the program
    • TFC will close all open programs itself in order to run,
    • Click the Start button to begin the process.
    • Allow TFC to run uninterrupted.
    • The program should not take long to finish it's job
    • Once its finished it should automatically reboot your machine,
    • if it doesn't, manually reboot to ensure a complete clean
    It's normal after running TFC cleaner that the PC will be slower to boot the first time.



    WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox, IE and chrome.

  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
    Think Prevention.
    PC Safety and Security–What Do I Need?.


**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.


Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.
Post #9
CatByte, Thanks for all your help. I have completed all your closing recommendations. The problem hasn't repeated itself, so hopefully this issue is resolved. Thanks, subway

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