Aparecium
Topic Starter
I've been having problems uninstalling programmes and software on my computer. I run a [fairly new] Windows Vista, 64-bit(if other info is needed, please ask, as I am new to these forums and don't know what PC info I'm supposed to supply).
It's not the fact that I don't understand HOW to uninstall, but rather, from what I've experienced, it seems as if the actual uninstaller won't work properly. I believe it might have been caused by my incorrect installing of a multi-function PC Fax machine(Brother MFC-465CN). In my desperate attempts to get the MC Centre working, I connected the USB to the computer without the installation CD(I thought I'd lost it, so I tried to see if installation would ensue without the CD). Please excuse my inexperienced computer logic.
Some how some way, I'd managed to get part of the Multi-function programmes to get installed–> PaperPort. When I saw this, I actually had no idea it was one of the applications from the PC Multi-function Centre. I initially thought it was a separate programme that Microsoft had that was able to work in conjunction with any printer/fax machines.
Several weeks later, I rummaged around my desk area and found the installation disc. I tried to install it, but the installer froze, so I ended the programme and decided to try again later.
I tried again today, and while it was installing, I remembered that I had the printer connected to the PC. I unplugged the USB, and then my computer went to the blue error screen(BLUE SCREEN OF DEATH?
). It's at this point that I began to panic, because this PC is a new one (barely a month old), and already there's the blue screen! When it rebooted, I tried to uninstall PaperPort, but whenever it gets to the actual uninstalling process, it leads to the blue screen. When it rebooted a second time, I tried to remove Paperport by going to the registry(don't think I did it right, as the PaperPort application is still visible in the Add/Remove programmes list).
Sorry for the lengthy explanation. I wanted to put everything in there so as to provide a sufficient amount of information. Any suggestions on how to fix this problem? 