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keyboard not communicating well

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#1 jambagis


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Posted 13 July 2009 - 02:04 PM

hi, just a couple days ago my keyboard stopped commuicating well with computer. When I type I have to type slowly and re-type lettrs sometimes 8 times. Laptop Dell studio, Intel Core 2 Duo, windows vista. It only has trouble online and especially with facebook. No trouble offline. Also the brouser started closing internet rendomly. Any ideas? I got Norton 360 and ran it, no difference. Help,so frusrating on line! Aloha, Julia


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#2 Ztruker


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Posted 13 July 2009 - 02:14 PM

Hi Julia, welcome to WhatTheTech.

The first thing to try is to start Internet Explore with no Add-ons, see if the typing problem still occurs or not:
  • Click Start then Run, type iexplore -extoff and press Enter or click on Go.
  • or ... click on Start, Programs, Accessories, System Tools, Internet Explorer (No Add-ons)
If that fixes the problem, then you need to figure out which Add-on is causing the problem. To do this, from IE, click on Tools then Manage Add-ons, Enable or Disable Add-ons. Try disabling a few at a time then close and restart IE and see if the problem is gone or not. Once you identify the culprit, uninstall it from the same Manage Add-ons window.

If it doesn't help, it's possible you have some malware, even though Norton 360 did not find anything. To make sure, go to the HijackThis™ Logs and Infections Removal forum, read the info there and follow the posted directions. Once you receive a clean bill of health, come back here if you have any additional questions or concerns or it turns out not to be a malware problem.

Please be patient as that is a very busy area. If you do not receive a response in 5 days, post a message here: http://forums.whatth...ays_t78698.html


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#3 jambagis


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Posted 13 July 2009 - 02:26 PM

my skype account just said that it found a malware and that I should add this address to my address book and it will fix it, I feel suspicious, anbody know if this is legit? scan.alert.xax5 is the site, they just call it Scan Alert.

#4 Mr Darn

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Posted 13 July 2009 - 04:15 PM

Skype is not an anti-virus or malware scanner as far as i am aware, and i dont see how adding the address will help. I would ignore the message, and block the sender. If you are worried, visit the malware forum, and post there, they will sort you out ;)

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