ColleenMc
Topic Starter
Somehow I cannot start cryptographic services, which is preventing my updates from installing and other probs. Integrity of update.fle cannot be verified; downloads give message stating that Windows has found aproblem with this file.
When I try to start it, I get error 1083: the program used to implement the services does not implement it.
Microsoft suggested Hijank This.
Here is the report.
Please help!
Index % of PCs with item Code Data
1 0.0% O10 c:\windows\system32\nwprovau.dll
2 0.0% O16 {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
3 0.0% O16 {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
4 0.0% O16 {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1…toUploader5.cab
5 0.0% O16 {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1230480551933
6 0.0% O18 bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
7 0.0% O2 &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
8 0.0% O2 JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
9 0.0% O2 Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
10 0.0% O2 Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
11 0.0% O2 SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
12 0.0% O23 Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
13 0.0% O23 InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
14 0.0% O23 LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
15 0.0% O23 Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
16 0.0% O23 HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE
17 0.0% O23 HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
18 0.0% O23 Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe (file missing)
19 0.0% O23 Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
20 0.0% O3 (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
21 0.0% O3 Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
22 0.0% O4 [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
23 0.0% O4 [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
24 0.0% O4 [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
25 0.0% O4 [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User '?')
26 0.0% O4 [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User '?')
27 0.0% O9 Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
28 0.0% O9 Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
29 0.0% O9 Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
30 0.0% O9 (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
31 0.0% O9 (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\Windows\Network Diagnostic\xpnetdiag.exe
32 0.0% O9 @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\Windows\Network Diagnostic\xpnetdiag.exe
33 0.0% P01 C:\WINDOWS\Explorer.EXE
34 0.0% P01 C:\WINDOWS\system32\svchost.exe
35 0.0% P01 C:\WINDOWS\system32\lsass.exe
36 0.0% P01 C:\WINDOWS\system32\winlogon.exe
37 0.0% P01 C:\WINDOWS\system32\services.exe
38 0.0% P01 C:\WINDOWS\System32\smss.exe
39 0.0% P01 C:\WINDOWS\system32\spoolsv.exe
40 0.0% P01 C:\WINDOWS\system32\ctfmon.exe
41 0.0% P01 C:\Program Files\Internet Explorer\iexplore.exe
42 0.0% P01 C:\WINDOWS\system32\wuauclt.exe
43 0.0% P01 C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
44 0.0% P01 C:\WINDOWS\System32\dllhost.exe
45 0.0% P01 C:\WINDOWS\System32\HPZipm12.exe
46 0.0% P01 C:\WINDOWS\system32\cisvc.exe
47 0.0% P01 C:\WINDOWS\system32\LEXBCES.EXE
48 0.0% P01 C:\WINDOWS\system32\lexpps.exe
49 0.0% P01 C:\WINDOWS\system32\cidaemon.exe
50 0.0% P01 C:\WINDOWS\System32\tcpsvcs.exe
51 0.0% P01 C:\WINDOWS\system32\mqsvc.exe
52 0.0% P01 C:\WINDOWS\system32\mqtgsvc.exe
53 0.0% P01 C:\WINDOWS\system32\mmc.exe
54 0.0% P01 C:\WINDOWS\System32\dmadmin.exe
55 0.0% P01 C:\WINDOWS\System32\locator.exe
56 0.0% P01 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPBPRO.EXE
57 0.0% P01 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPBOID.EXE
58 0.0% P01 C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
59 0.0% P01 C:\Program Files\Java\jre6\bin\jqs.exe
60 0.0% R0 HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
61 0.0% R0 HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
62 0.0% R0 HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
63 0.0% R0 HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
64 0.0% R0 HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
65 0.0% R0 HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://us.f654.mail.yahoo.com/ym/login?.rand=3f6agdap24s0r
66 0.0% R1 HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
67 0.0% R1 HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
68 0.0% R1 HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkId=54843
69 0.0% R1 HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
70 0.0% R1 HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
71 0.0% R1 HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
72 0.0% R1 HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
73 0.0% R1 HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
74 0.0% R1 HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
75 0.0% R3 Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
Explanation of the codes
R - Registry, StartPage/SearchPage changes
• R0 - Changed registry value
• R1 - Created registry value
• R2 - Created registry key
• R3 - Created extra registry value where only one should be
F - IniFiles, autoloading entries
• F0 - Changed inifile value
• F1 - Created inifile value
• F2 - Changed inifile value, mapped to Registry
• F3 - Created inifile value, mapped to Registry
N - Netscape/Mozilla StartPage/SearchPage changes
• N1 - Change in prefs.js of Netscape 4.x
• N2 - Change in prefs.js of Netscape 6
• N3 - Change in prefs.js of Netscape 7
• N4 - Change in prefs.js of Mozilla
O - Other, several sections which represent:
• O1 - Hijack of auto.search.msn.com with Hosts file
• O2 - Enumeration of existing MSIE BHO's
• O3 - Enumeration of existing MSIE toolbars
• O4 - Enumeration of suspicious autoloading Registry entries
• O5 - Blocking of loading Internet Options in Control Panel
• O6 - Disabling of 'Internet Options' Main tab with Policies
• O7 - Disabling of Regedit with Policies
• O8 - Extra MSIE context menu items
• O9 - Extra 'Tools' menuitems and buttons
• O10 - Breaking of Internet access by New.Net or WebHancer
• O11 - Extra options in MSIE 'Advanced' settings tab
• O12 - MSIE plugins for file extensions or MIME types
• O13 - Hijack of default URL prefixes
• O14 - Changing of IERESET.INF
• O15 - Trusted Zone Autoadd
• O16 - Download Program Files item
• O17 - Domain hijack
• O18 - Enumeration of existing protocols and filters
• O19 - User stylesheet hijack
• O20 - AppInit_DLLs autorun Registry value, Winlogon Notify Registry keys
• O21 - ShellServiceObjectDelayLoad (SSODL) autorun Registry key
• O22 - SharedTaskScheduler autorun Registry key
• O23 - Enumeration of NT Services
• O24 - Enumeration of ActiveX Desktop Components
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Copyright © 2007 Trend Micro, Inc.
When I try to start it, I get error 1083: the program used to implement the services does not implement it.
Microsoft suggested Hijank This.
Here is the report.
Please help!
Index % of PCs with item Code Data
1 0.0% O10 c:\windows\system32\nwprovau.dll
2 0.0% O16 {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
3 0.0% O16 {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
4 0.0% O16 {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1…toUploader5.cab
5 0.0% O16 {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1230480551933
6 0.0% O18 bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
7 0.0% O2 &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
8 0.0% O2 JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
9 0.0% O2 Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
10 0.0% O2 Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
11 0.0% O2 SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
12 0.0% O23 Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
13 0.0% O23 InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
14 0.0% O23 LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
15 0.0% O23 Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
16 0.0% O23 HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE
17 0.0% O23 HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
18 0.0% O23 Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe (file missing)
19 0.0% O23 Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
20 0.0% O3 (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
21 0.0% O3 Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
22 0.0% O4 [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
23 0.0% O4 [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
24 0.0% O4 [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
25 0.0% O4 [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User '?')
26 0.0% O4 [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User '?')
27 0.0% O9 Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
28 0.0% O9 Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
29 0.0% O9 Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
30 0.0% O9 (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
31 0.0% O9 (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\Windows\Network Diagnostic\xpnetdiag.exe
32 0.0% O9 @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\Windows\Network Diagnostic\xpnetdiag.exe
33 0.0% P01 C:\WINDOWS\Explorer.EXE
34 0.0% P01 C:\WINDOWS\system32\svchost.exe
35 0.0% P01 C:\WINDOWS\system32\lsass.exe
36 0.0% P01 C:\WINDOWS\system32\winlogon.exe
37 0.0% P01 C:\WINDOWS\system32\services.exe
38 0.0% P01 C:\WINDOWS\System32\smss.exe
39 0.0% P01 C:\WINDOWS\system32\spoolsv.exe
40 0.0% P01 C:\WINDOWS\system32\ctfmon.exe
41 0.0% P01 C:\Program Files\Internet Explorer\iexplore.exe
42 0.0% P01 C:\WINDOWS\system32\wuauclt.exe
43 0.0% P01 C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
44 0.0% P01 C:\WINDOWS\System32\dllhost.exe
45 0.0% P01 C:\WINDOWS\System32\HPZipm12.exe
46 0.0% P01 C:\WINDOWS\system32\cisvc.exe
47 0.0% P01 C:\WINDOWS\system32\LEXBCES.EXE
48 0.0% P01 C:\WINDOWS\system32\lexpps.exe
49 0.0% P01 C:\WINDOWS\system32\cidaemon.exe
50 0.0% P01 C:\WINDOWS\System32\tcpsvcs.exe
51 0.0% P01 C:\WINDOWS\system32\mqsvc.exe
52 0.0% P01 C:\WINDOWS\system32\mqtgsvc.exe
53 0.0% P01 C:\WINDOWS\system32\mmc.exe
54 0.0% P01 C:\WINDOWS\System32\dmadmin.exe
55 0.0% P01 C:\WINDOWS\System32\locator.exe
56 0.0% P01 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPBPRO.EXE
57 0.0% P01 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPBOID.EXE
58 0.0% P01 C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
59 0.0% P01 C:\Program Files\Java\jre6\bin\jqs.exe
60 0.0% R0 HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
61 0.0% R0 HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
62 0.0% R0 HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
63 0.0% R0 HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
64 0.0% R0 HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
65 0.0% R0 HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://us.f654.mail.yahoo.com/ym/login?.rand=3f6agdap24s0r
66 0.0% R1 HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
67 0.0% R1 HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
68 0.0% R1 HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkId=54843
69 0.0% R1 HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
70 0.0% R1 HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
71 0.0% R1 HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
72 0.0% R1 HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
73 0.0% R1 HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
74 0.0% R1 HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
75 0.0% R3 Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
Explanation of the codes
R - Registry, StartPage/SearchPage changes
• R0 - Changed registry value
• R1 - Created registry value
• R2 - Created registry key
• R3 - Created extra registry value where only one should be
F - IniFiles, autoloading entries
• F0 - Changed inifile value
• F1 - Created inifile value
• F2 - Changed inifile value, mapped to Registry
• F3 - Created inifile value, mapped to Registry
N - Netscape/Mozilla StartPage/SearchPage changes
• N1 - Change in prefs.js of Netscape 4.x
• N2 - Change in prefs.js of Netscape 6
• N3 - Change in prefs.js of Netscape 7
• N4 - Change in prefs.js of Mozilla
O - Other, several sections which represent:
• O1 - Hijack of auto.search.msn.com with Hosts file
• O2 - Enumeration of existing MSIE BHO's
• O3 - Enumeration of existing MSIE toolbars
• O4 - Enumeration of suspicious autoloading Registry entries
• O5 - Blocking of loading Internet Options in Control Panel
• O6 - Disabling of 'Internet Options' Main tab with Policies
• O7 - Disabling of Regedit with Policies
• O8 - Extra MSIE context menu items
• O9 - Extra 'Tools' menuitems and buttons
• O10 - Breaking of Internet access by New.Net or WebHancer
• O11 - Extra options in MSIE 'Advanced' settings tab
• O12 - MSIE plugins for file extensions or MIME types
• O13 - Hijack of default URL prefixes
• O14 - Changing of IERESET.INF
• O15 - Trusted Zone Autoadd
• O16 - Download Program Files item
• O17 - Domain hijack
• O18 - Enumeration of existing protocols and filters
• O19 - User stylesheet hijack
• O20 - AppInit_DLLs autorun Registry value, Winlogon Notify Registry keys
• O21 - ShellServiceObjectDelayLoad (SSODL) autorun Registry key
• O22 - SharedTaskScheduler autorun Registry key
• O23 - Enumeration of NT Services
• O24 - Enumeration of ActiveX Desktop Components
Privacy Policy | About Trend Micro | Contact Us
Copyright © 2007 Trend Micro, Inc.