Windows xp freezes during shut-down

It hapened again, few minutes after I send the last post. I don't want to uninstall AVG (as Arthur suggests) becose last time update was 30MB and that's quite heavy to download with dial-up. But, if there is no other option…

Hello Mareb. You might want to consider Avira AntiVir as a replacement if you find AVG tedious. Its compacts are quite compact; 4MB at most when I download them. Just make sure you don't bulk them up or they will amount to huge sizes when you finally decide to download them.

I would recommend to switch to Avira because it is light, efficient, free, small and does not interfere with any legitimate processes. One more reason is to check if AVG is the culprit or not. Let us know what way you want to pursue.

– Mohit

It hapened again, few minutes after I send the last post.

I don't want to uninstall AVG (as Arthur suggests) becose last time update was 30MB and that's quite heavy to download with dial-up. But, if there is no other option…

Hi.. Did this last incident occur after AVG and ZoneAlarm were turned back on? Or, were they both off still?

Might I suggest you turn one or the other on at a time and see if the problem occurs. It may be either one of these programs, but if I had to bet I would put my money on it being ZoneAlarm.

Also, where did you get the drivers for your modem? Did you follow the directions on that website exactly, or did you "interpret" it so it was done right for your hardware. The instructions on the website are about a wireless adapter and high-speed internet.

When reinstalling drivers, I would certainly recommend using the newest drivers from the manufacturer's website. You would download the drivers first, then uninstall all previous drivers/software for the modem, and reinstall the newest driver you downloaded.

Hi!

Did this last incident occur after AVG and ZoneAlarm were turned back on? Or, were they both off still?

They were both off.

Also, where did you get the drivers for your modem? Did you follow the directions on that website exactly, or did you "interpret" it so it was done right for your hardware. The instructions on the website are about a wireless adapter and high-speed internet.

When reinstalling drivers, I would certainly recommend using the newest drivers from the manufacturer's website. You would download the drivers first, then uninstall all previous drivers/software for the modem, and reinstall the newest driver you downloaded.

I didn' follow instructions exactly because, as you say, I have modem for dial-up. I've opened Device Menager, Modem, Driver tab, Uninstall. Then restarted computer. Windows found new hardware and installed it. I do not have manufacturer CD because my friend gave me just the modem. I'll look on the manufacturer's website.

Hi! I tried to update driver using the one I downloaded from US Robotics site, but Windows said I already have the best driver.

Hi!

I tried to update driver using the one I downloaded from US Robotics site, but Windows said I already have the best driver.

Did you uninstall any old driver or software pertaining to the modem first? Add/remove programs for anything pertaining to USR robotics modem. And, in device manager right click the modem device and uninstall it.

If you still have a problem, there is a way around this, and if someone else active on this thread could post in with that info. it would be great. I have gotten around that before, but I can't think of how off hand and I don't have a way to demonstrate it at the moment.

Hi! Yesterday I uninstalled the modem (56K), and installed a 33K one. A few days of testing will tell us if this is a hardware issue.

So far so good

Before, modem log from the old 56K, created by Query Modem in the Device Menager, was full of errors. After uninstalling old 56K, installing 36K, unistalling 36K and installing old 56K modem log was ok. Notice: Only (un)installing the old 56K did not solve the problem. As I do not wish to mess up with this junk, I bought a new 56K. Issue is now resolved and this topic is ready for archive. Thank you all (bizarrebob, Artellos, Abydos, Mohit, paws and appleoddity) for your advices