registry settings problem
3 min read
The popular CDGONE patch. CD drives may vanish in Windows Explorer, Device Manager, etc. if a third-party CD-burning package has been uninstalled and Registry references for some code modules aren’t removed successfully. This patch and a reboot usually will restore the missing drives. Any third party package still required will then have to be re-installed. For more information on this and other possible causes, see the “Problems” section of Alex Nichol’s Burning CDs in Windows XP article.
Hmm… seems that when they "suggested" you to to the cdgone, they forgot one very important line, see below:
“My CD drives have vanished (from Explorer, Device Manager, etc.)”
This happens quite often if one of the third-party packages has been uninstalled. They add references in the Registry for modules which they use, and these references fail to be removed, leaving Windows unable to find the files apparently needed for CD devices at the next boot. There is a simple Registry patch to correct this (download it here). Before using the patch, be sure to back up the Registry. After using the patch and rebooting, the drives should reappear. Any third party package that is still required will then need to be re-installed.
They should have suggested this first
This problem also may arise if there is underlying trouble with the Input-Output system of the machine: for example, interactions with controllers like Promise or Highpoint, or with special drivers. It may be worth trying a change in the DMA settings for the device in Control Panel | System | Hardware | Device Manager. Under IDE controllers, double click on the Primary or Secondary IDE Channel concerned, then click the tab for the Advanced Settings page.
I would say try this, Fully uninstall (go in and make sure each folder in "program files" for the specified program are gone too) all the programs that do not work with your burner, then (if your handy with this type of stuff) unstall the cd/dvd r/rw/whatever from your device manager, then reboot and if it doesnt find the drive, go start > control panel > add new hardware, then reinstall the software.
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