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[Resolved] Something is killing my machine

15 min read

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Post #16
For some reason, I cannot use the post reply feature. Every time I try it says that I am not logged in, but I can use the quick reply feature. Anyway, Thank you again for all of your help. Here are the results you asked for.

ESET scan results:

# version=4
# OnlineScanner.ocx=1.0.0.635
# OnlineScannerDLLA.dll=1, 0, 0, 79
# OnlineScannerDLLW.dll=1, 0, 0, 78
# OnlineScannerUninstaller.exe=1, 0, 0, 49
# vers_standard_module=3705 (20081219)
# vers_arch_module=1.064 (20080214)
# vers_adv_heur_module=1.064 (20070717)
# EOSSerial=f559a9972af858439bb15d338e42ae7f
# end=finished
# remove_checked=true
# unwanted_checked=true
# utc_time=2008-12-19 05:19:53
# local_time=2008-12-19 12:19:53 (-0500, Eastern Standard Time)
# country="United States"
# osver=5.1.2600 NT Service Pack 3
# scanned=295854
# found=0
# scan_time=11224

Hijack This log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:08:32 PM, on 12/19/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files\Adobe\/Adobe Contribute CS3/contributeieplugin.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl Class - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: (no name) - {FFFFFEF0-5B30-21D4-945D-000000000000} - C:\PROGRA~1\STARDO~1\SDIEInt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [CaPPcl] C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAAntiSpyware.exe /scan /startup
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Download with Star Downloader - C:\PROGRA~1\STARDO~1\sdie.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/Facebo…toUploader5.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {74EF5274-F439-2168-B543-14745B625C72} (CPlayFirstWeddingDasControl Object) - http://games.bigfishgames.com/en_wedding-d…eb.1.0.0.11.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O23 - Service: Adobe Version Cue CS3 - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

–
End of file - 10009 bytes
Post #17
Hi,
Your log is clean :thumbup:

Please do the following cleanup procedures next:

Using Windows Explorer, navigate to the following location(s) and delete the folder(s) listed in bold (if present):

C:\Program Files\DAP <– FOLDER
C:\Documents and Settings\All Users\Application Data\Viewpoint <– FOLDER

Next, we will remove the tools that we have used:
  • Delete RSIT.exe from your desktop and its folder C:\rsit
  • Delete DirLook.exe and its text file (C:\DirLook.txt)

Remove Combofix
  • Click Start > Run
  • In the Run box, type Combofix /u then click Ok. Refer to the picture below:
    [external image: Posted Image]
  • Note the space between the X and the /u, it needs to be there.

Cleanup with OTMoveIt
  • Please double-click OTMoveIt3.exe to run it
  • Click the Cleanup! button
  • Click YES at the prompt. Click Yes to reboot.
——————————————–

Finally, here are some recommendations for you:

  • : Windows Updates :
    Keep your operating system fully updated to protect your system from any security threats. Malware writers often exploit vulnerabilities in unpatched systems. If you do not have your system set to receive security & critical updates automatically, I encourage you to visit Microsoft Updates on a regular basis to check for any recommended updates for your OS and IE. To view your Windows Update policy, simply RIGHT-click on My Computer > Properties > Select the "Automatic Updates" tab.

  • : Antivirus :
    Be sure to keep your antivirus installed and updated. Without updates, your antivirus will not be able to protect your system from new threats.

  • : Additional Protection Software :
    There are a number of free programs available that are designed to help you protect your system from malware. You already have Malwarebytes' Anti-malware and WinPatrol which are both good choices. Note: Always check for updates before running scans. If the program has an option to auto-check for updates, enable it. You should also consider:

    • SpywareBlaster - A tutorial on using SpywareBlaster may be found here
  • : Consider using a HOSTS file :
    A Hosts file will prevent your computer from any known malware and spyware sites by redirecting the connection request to 127.0.0.1, which is your local address. You may download the MVPS Hosts File by clicking >> HERE <<. A tutorial is also available as well as tips and links to other resources.

  • : Make your Internet Explorer more secure :
    1. In Internet Explorer, click on the Tools menu > Options
    2. Click on the Security tab
    3. Click the Internet icon so that it becomes highlighted
    4. Click on Default Level and click OK
    5. Click on the Custom Level button

    Change the "Download signed Active X controls" to Prompt
    Change the "Download unsigned ActiveX controls" to Disable
    Change the "Initialize and script ActiveX controls not marked as safe" to Disable
    Change the "Installation of desktop items" to Prompt
    Change the "Launching programs and files in an IFRAME" to Prompt
    Change the "Navigate sub-frames across different domains" to Prompt

    When these settings have been made, click on Ok button.

    6. Press the Apply button and then the Ok to exit the Internet Properties page

Please read Tony Klein's article – So how did I get infected in the first place?.
Another article you should read through is How to prevent Malware.

Thanks for providing all of the information I have asked you for. :thumbup:

——————————————–

I cannot use the post reply feature. Every time I try it says that I am not logged in, but I can use the quick reply feature.

If you continue to have this issue, please post in the Browsers, Internet, Email forum on WTT for troubleshooting with a link to this thread for reference.

If you have any other questions or issues please let me know in your next reply. Otherwise, please reply back that you've read this so this thread can be closed.

Happy Holidays,
revel
Post #18
I finished the cleaning steps. My computer isn't quite running at optimum performance, but I am pretty sure that when it got struck by lightning and I had to replace the power supply that it could have messed up something else too. My network card hasn't worked since the lightning, so I use wireless and I am pretty sure I am gonna need a new processor one day, so I might just revamp the entire thing, but it should still be good for doing basic internet browsing, wordprocesing, and things like that. Thank you again for all of your help, happy holidays, and have a wonderful day. Thank you, Lucius.
Post #19
You're welcome.

You can try removing some unnecessary startups using HijackThis.
Refer to the links I have provided next to each line for more information.
  • Open HijackThis and Do a system scan only
  • Place a check to the left of these entries:

    You can still access these programs using your Start > All Programs menu or desktop shortcuts
    O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun (link)
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" (link)
    O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe" (link)
    O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE (link)
    O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM') (link)
    O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user') (link)

    These are ActiveX installers downloaded by your browser and can be cleared out:
    O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/Facebo…toUploader5.cab
    O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
    O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
    O16 - DPF: {74EF5274-F439-2168-B543-14745B625C72} (CPlayFirstWeddingDasControl Object) - http://games.bigfishgames.com/en_wedding-d…eb.1.0.0.11.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
    O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100

  • Close all open windows and browsers - except for HijackThis and click Fix Checked.
  • Note: If you are prompted by WinPatrol about changes to your startup, allow the changes.
  • Close HijackThis

Also, if you haven't run a defrag in a while, you might want to try that as well: Start > All Programs > Accessories > System Tools > Disk Defragmenter

You may want to consult our Networking Forum for help with the network card.

regards, revel
Post #20
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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