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Spyware / Malware / Virus Removal

[Resolved] infected antiviruspro 2008

8 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
I'm working on A friends computer, she got antiviruspro from an zip file attached to an email. I thought Malwarebytes had taken care of it but there are regestery entries and files that the Malwarebytes has tried delete and can't, trend micro also can't these files. when computer is connected to internet, netstat shows computer conecting to a lot of odd ip address and to many ports are listening. For the time being i'm keeping this computer off the internet untill iclean get it cleaned.

Here is A HJ log and short Malwarebytes log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:52:45 PM, on 12/3/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\denise\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cincinnatibell.com/consumer/int…t/fuse_dial_up/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\RunOnce: [symPCCheckup] "C:\WINDOWS\system32\Adobe\Shockwave 11\symcheckupstub.exe" /reboot
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: AutoMailer.lnk = C:\Troopmaster Software\AutoMailer\AutoMailer.exe
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} (F-Secure Online Scanner 3.3) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/4h/pla…0/Installer.exe
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/5m/vir…l/installer.exe
O20 - Winlogon Notify: ttxahbmu - ttxahbmu.dll (file missing)
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe

–
End of file - 6438 bytes


Malwarebytes' Anti-Malware 1.30
Database version: 1455
Windows 5.1.2600 Service Pack 3

12/3/2008 9:06:28 PM
mbam-log-2008-12-03 (21-06-28).txt

Scan type: Quick Scan
Objects scanned: 54200
Time elapsed: 7 minute(s), 39 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\ati0koxx (Rootkit.Agent) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\ati0koxx (Rootkit.Agent) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ati0koxx (Rootkit.Agent) -> Delete on reboot.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\SYSTEM32\DRIVERS\ati0koxx.sys (Rootkit.Agent) -> Delete on reboot.
Post #2
Hello

We will begin with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Please include the C:\ComboFix.txt in your next reply for further review.
Post #3
Thanks for the fast reply. ran combofix here is the log.


ComboFix 08-12-04.04 - denise 2008-12-04 20:06:54.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.829 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\comrepl.exe
c:\windows\system32\drivers\ati0koxx.sys
c:\windows\system32\drivers\fad.sys

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

——-\Legacy_ATI0KOXX
——-\Legacy_CBEVTSVC
——-\Legacy_FCI
——-\Legacy_ICF
——-\Service_ati0koxx


((((((((((((((((((((((((( Files Created from 2008-11-05 to 2008-12-05 )))))))))))))))))))))))))))))))
.

2008-12-03 21:08 . 2008-12-03 21:08 0 –a—— c:\windows\SYSTEM32\DRIVERS\hfxuxec.sys
2008-11-28 10:10 . 2008-11-28 10:10 61,440 –a—— c:\windows\SYSTEM32\DRIVERS\dtcgI.sys
2008-11-26 13:08 . 2008-11-26 13:08 0 –a—— c:\windows\SYSTEM32\DRIVERS\dgbimyvn.sys
2008-11-22 07:52 . 2008-11-22 07:56 d——– c:\windows\BDOSCAN8
2008-11-20 22:18 . 2008-11-20 22:18 d–h—– c:\windows\PIF
2008-11-20 20:03 . 2008-11-20 20:03 d——– C:\fsaua.data
2008-11-19 23:10 . 2008-11-19 23:10 410,976 –a—— c:\windows\SYSTEM32\deploytk.dll
2008-11-19 23:10 . 2008-11-19 23:10 73,728 –a—— c:\windows\SYSTEM32\javacpl.cpl
2008-11-18 19:37 . 2008-11-29 09:15 d——– C:\rsit
2008-11-16 15:53 . 2008-11-16 15:53 d——– c:\program files\Lavasoft
2008-11-16 15:52 . 2008-11-16 15:52 d——– c:\program files\Common Files\Wise Installation Wizard
2008-11-16 15:07 . 2008-11-16 15:07 d——– c:\program files\Panda Security
2008-11-16 15:07 . 2008-06-19 17:24 28,544 –a—— c:\windows\SYSTEM32\DRIVERS\pavboot.sys
2008-11-16 13:54 . 2004-04-17 11:17 d——– c:\documents and settings\Administrator\Application Data\Sonic
2008-11-16 13:54 . 2004-04-17 11:14 d——– c:\documents and settings\Administrator\Application Data\Jasc Software Inc
2008-11-16 13:54 . 2008-11-16 13:54 d——– c:\documents and settings\Administrator
2008-11-15 16:58 . 2008-11-15 16:58 0 –a—— c:\windows\SYSTEM32\DRIVERS\fxtr.sys
2008-11-14 19:10 . 2008-11-14 19:10 0 –a—— c:\windows\SYSTEM32\DRIVERS\zegwdkqw.sys
2008-11-14 15:33 . 2008-11-28 19:36 d——– c:\program files\Spybot - Search & Destroy
2008-11-14 15:31 . 2008-11-14 15:31 d——– c:\program files\Malwarebytes' Anti-Malware
2008-11-14 15:31 . 2008-11-14 15:31 d——– c:\documents and settings\denise\Application Data\Malwarebytes
2008-11-14 15:31 . 2008-11-14 15:31 d——– c:\documents and settings\All Users\Application Data\Malwarebytes
2008-11-14 15:31 . 2008-10-22 16:10 38,496 –a—— c:\windows\SYSTEM32\DRIVERS\mbamswissarmy.sys
2008-11-14 15:31 . 2008-10-22 16:10 15,504 –a—— c:\windows\SYSTEM32\DRIVERS\mbam.sys
2008-11-13 17:01 . 2008-11-16 17:14 16,384 –a—— c:\windows\DCEBoot.exe
2008-11-13 09:44 . 2008-11-13 09:44 17,175 –a—— c:\documents and settings\All Users\Application Data\wedukovux.vbs
2008-11-13 09:44 . 2008-11-13 09:44 16,034 –a—— c:\documents and settings\denise\Application Data\ozexeca.com
2008-11-13 09:44 . 2008-11-13 09:44 15,200 –a—— c:\program files\Common Files\ihum.dat
2008-11-13 09:44 . 2008-11-13 09:44 14,410 –a—— c:\documents and settings\denise\Application Data\ycesujydo.com
2008-11-13 09:44 . 2008-11-13 09:44 13,799 –a—— c:\documents and settings\All Users\Application Data\rulaxose.scr
2008-11-13 09:44 . 2008-11-13 09:44 13,482 –a—— c:\documents and settings\All Users\Application Data\opacyvyv.reg
2008-11-13 09:44 . 2008-11-13 09:44 11,807 –a—— c:\windows\SYSTEM32\gyvu.scr
2008-11-13 09:44 . 2008-11-13 09:44 10,942 –a—— c:\program files\Common Files\ywih.exe
2008-11-13 09:44 . 2008-11-13 09:44 10,826 –a—— c:\program files\Common Files\waja.reg
2008-11-13 09:44 . 2008-11-13 09:44 10,452 –a—— c:\program files\Common Files\ovykoma.pif
2008-11-11 16:07 . 2008-09-04 12:15 1,106,944 ——— c:\windows\SYSTEM32\DLLCACHE\msxml3.dll
2008-11-11 16:07 . 2008-10-24 06:21 455,296 ——— c:\windows\SYSTEM32\DLLCACHE\mrxsmb.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-04 02:07 120 —-a-w c:\program files\lieg.txt
2008-11-29 00:58 ——— d—–w c:\program files\Google
2008-11-29 00:34 ——— d—–w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2008-11-29 00:11 ——— d—–w c:\program files\Trend Micro
2008-11-28 15:09 120 —-a-w c:\program files\weco.txt
2008-11-26 18:07 120 —-a-w c:\program files\qrsyvz.txt
2008-11-20 04:10 ——— d—–w c:\program files\Java
2008-11-16 20:53 ——— d—–w c:\documents and settings\All Users\Application Data\Lavasoft
2008-11-15 21:58 120 —-a-w c:\program files\xpriccu.txt
2008-11-15 17:11 ——— d—–w c:\program files\The Learning Company
2008-11-15 17:11 ——— d—–w c:\program files\Scholastic
2008-11-13 14:44 19,176 —-a-w c:\program files\Common Files\fajofi.inf
2008-11-13 14:44 15,699 —-a-w c:\program files\Common Files\zupyn.inf
2008-11-02 15:40 ——— d—–w c:\program files\sz8022
2008-11-02 15:40 ——— d—–w c:\documents and settings\denise\Application Data\School Zone Preferences
2008-10-28 22:05 ——— d—–w c:\program files\Trend Micro™ AntiVirus
2008-10-28 21:54 ——— d—–w c:\program files\Typing Instructor for Kids 3
2008-10-24 11:21 455,296 —-a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-07 14:57 ——— d—–w c:\program files\PackMaster 2006
2008-07-14 20:20 52,312 —-a-w c:\documents and settings\denise\Application Data\GDIPFONTCACHEV1.DAT
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-13 1695232]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2005-10-19 155648]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2005-10-19 126976]
"IntelMeM"="c:\program files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-03 221184]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2003-08-06 114741]
"StorageGuard"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-02-13 155648]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2004-04-17 77824]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2004-04-17 151597]
"mmtask"="c:\program files\MusicMatch\MusicMatch Jukebox\mmtask.exe" [2003-10-06 53248]
"MMTray"="c:\program files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe" [2003-10-06 118784]
"Dell AIO Printer A920"="c:\program files\Dell AIO Printer A920\dlbkbmgr.exe" [2003-05-02 270336]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"UfSeAgnt.exe"="c:\program files\Trend Micro\Internet Security\UfSeAgnt.exe" [2008-09-30 970808]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2008-11-19 136600]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"symPCCheckup"="c:\windows\system32\Adobe\Shockwave 11\symcheckupstub.exe" [2008-11-12 234872]

c:\documents and settings\denise\Start Menu\Programs\Startup\
AutoMailer.lnk - c:\troopmaster software\AutoMailer\AutoMailer.exe [2008-10-07 73728]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"ForceClassicControlPanel"= 1 (0x1)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ati8cgxx.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\WINDOWS\\system32\\sessmgr.exe"=

R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2008-11-16 28544]
R2 tmevtmgr;tmevtmgr;\??\c:\windows\system32\drivers\tmevtmgr.sys [2008-09-30 49680]
R2 tmpreflt;tmpreflt;c:\windows\system32\DRIVERS\tmpreflt.sys [2008-09-30 36368]
R2 TmProxy;Trend Micro Proxy Service;"c:\program files\Trend Micro\Internet Security\TmProxy.exe" [2008-09-30 677128]
S0 ati8cgxx;ati8cgxx;c:\windows\system32\Drivers\ati8cgxx.sys []
.
Contents of the 'Scheduled Tasks' folder

2008-12-05 c:\windows\Tasks\Norton PC Checkup Setup.job
- c:\windows\system32\Adobe\Shockwave 11\symcheckupstub.exe [2008-11-12 08:54]
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-MoneyAgent - c:\program files\Microsoft Money\System\mnyexpr.exe
HKCU-Run-Sonic RecordNow! - (no file)
Notify-ttxahbmu - ttxahbmu.dll



**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-04 20:12:37
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
———————— Other Running Processes ————————
.
c:\program files\Lavasoft\Ad-Aware\aawservice.exe
c:\windows\SYSTEM32\LEXBCES.EXE
c:\windows\SYSTEM32\LEXPPS.EXE
c:\program files\Trend Micro\BM\TMBMSRV.exe
c:\program files\Trend Micro\Internet Security\SfCtlCom.exe
c:\windows\SYSTEM32\wscntfy.exe
c:\program files\Dell AIO Printer A920\dlbkbmon.exe
.
**************************************************************************
.
Completion time: 2008-12-04 20:17:56 - machine was rebooted [denise]
ComboFix-quarantined-files.txt 2008-12-05 01:17:51

Pre-Run: 63,831,511,040 bytes free
Post-Run: 63,780,876,288 bytes free

159 — E O F — 2008-11-12 08:02:54
Post #4
Helllo

Open notepad and copy/paste the text in the quotebox below into it:
http://forums.whatthetech.com/infected_antiviruspro_2008_t97540.html#entry506702

Collect::
c:\windows\SYSTEM32\DRIVERS\hfxuxec.sys
c:\windows\SYSTEM32\DRIVERS\dtcgI.sys
c:\windows\SYSTEM32\DRIVERS\dgbimyvn.sys
c:\windows\SYSTEM32\DRIVERS\fxtr.sys
c:\windows\SYSTEM32\DRIVERS\zegwdkqw.sys
c:\windows\DCEBoot.exe
c:\documents and settings\All Users\Application Data\wedukovux.vbs
c:\documents and settings\denise\Application Data\ozexeca.com
c:\program files\Common Files\ihum.dat
c:\documents and settings\denise\Application Data\ycesujydo.com
c:\documents and settings\All Users\Application Data\rulaxose.scr
c:\documents and settings\All Users\Application Data\opacyvyv.reg
c:\windows\SYSTEM32\gyvu.scr
c:\program files\Common Files\ywih.exe
c:\program files\Common Files\waja.reg
c:\program files\Common Files\ovykoma.pif
c:\program files\lieg.txt
c:\program files\weco.txt
c:\program files\qrsyvz.txt
c:\program files\xpriccu.txt
c:\program files\Common Files\fajofi.inf
c:\program files\Common Files\zupyn.inf


Suspect::
Driver::
ati8cgxx
Save this as CFScript.txt


[external image: Posted Image]

Refering to the picture above, drag CFScript.txt into ComboFix.exe

When finished, it shall produce a log for you. Post that log in your next reply.

**Note**

When CF finishes running, the ComboFix log will open along with a message box–do not be alarmed. With the above script, ComboFix will capture files to submit for analysis.
  • Ensure you are connected to the internet and click OK on the message box.
  • A browser will open.
  • Simply follow the instructions to copy/paste/send the requested file.
Post #5
Ran combofix again, scan completed ok but did not open the browser after the reboot here is the new log

ComboFix 08-12-04.04 - denise 2008-12-04 21:09:11.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.843 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\denise\Desktop\CFscript.txt
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\opacyvyv.reg
c:\documents and settings\All Users\Application Data\rulaxose.scr
c:\documents and settings\All Users\Application Data\wedukovux.vbs
c:\documents and settings\denise\Application Data\ozexeca.com
c:\documents and settings\denise\Application Data\ycesujydo.com
c:\program files\Common Files\fajofi.inf
c:\program files\Common Files\ihum.dat
c:\program files\Common Files\ovykoma.pif
c:\program files\Common Files\waja.reg
c:\program files\Common Files\ywih.exe
c:\program files\Common Files\zupyn.inf
c:\program files\lieg.txt
c:\program files\qrsyvz.txt
c:\program files\weco.txt
c:\program files\xpriccu.txt
c:\windows\DCEBoot.exe
c:\windows\SYSTEM32\DRIVERS\dgbimyvn.sys
c:\windows\SYSTEM32\DRIVERS\dtcgI.sys
c:\windows\SYSTEM32\DRIVERS\fxtr.sys
c:\windows\SYSTEM32\DRIVERS\hfxuxec.sys
c:\windows\SYSTEM32\DRIVERS\zegwdkqw.sys
c:\windows\SYSTEM32\gyvu.scr

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

——-\Service_ati8cgxx


((((((((((((((((((((((((( Files Created from 2008-11-05 to 2008-12-05 )))))))))))))))))))))))))))))))
.

2008-11-22 07:52 . 2008-11-22 07:56 d——– c:\windows\BDOSCAN8
2008-11-20 22:18 . 2008-11-20 22:18 d–h—– c:\windows\PIF
2008-11-20 20:03 . 2008-11-20 20:03 d——– C:\fsaua.data
2008-11-19 23:10 . 2008-11-19 23:10 410,976 –a—— c:\windows\SYSTEM32\deploytk.dll
2008-11-19 23:10 . 2008-11-19 23:10 73,728 –a—— c:\windows\SYSTEM32\javacpl.cpl
2008-11-18 19:37 . 2008-11-29 09:15 d——– C:\rsit
2008-11-16 15:53 . 2008-11-16 15:53 d——– c:\program files\Lavasoft
2008-11-16 15:52 . 2008-11-16 15:52 d——– c:\program files\Common Files\Wise Installation Wizard
2008-11-16 15:07 . 2008-11-16 15:07 d——– c:\program files\Panda Security
2008-11-16 15:07 . 2008-06-19 17:24 28,544 –a—— c:\windows\SYSTEM32\DRIVERS\pavboot.sys
2008-11-16 13:54 . 2004-04-17 11:17 d——– c:\documents and settings\Administrator\Application Data\Sonic
2008-11-16 13:54 . 2004-04-17 11:14 d——– c:\documents and settings\Administrator\Application Data\Jasc Software Inc
2008-11-16 13:54 . 2008-11-16 13:54 d——– c:\documents and settings\Administrator
2008-11-14 15:33 . 2008-11-28 19:36 d——– c:\program files\Spybot - Search & Destroy
2008-11-14 15:31 . 2008-11-14 15:31 d——– c:\program files\Malwarebytes' Anti-Malware
2008-11-14 15:31 . 2008-11-14 15:31 d——– c:\documents and settings\denise\Application Data\Malwarebytes
2008-11-14 15:31 . 2008-11-14 15:31 d——– c:\documents and settings\All Users\Application Data\Malwarebytes
2008-11-14 15:31 . 2008-10-22 16:10 38,496 –a—— c:\windows\SYSTEM32\DRIVERS\mbamswissarmy.sys
2008-11-14 15:31 . 2008-10-22 16:10 15,504 –a—— c:\windows\SYSTEM32\DRIVERS\mbam.sys
2008-11-11 16:07 . 2008-09-04 12:15 1,106,944 ——— c:\windows\SYSTEM32\DLLCACHE\msxml3.dll
2008-11-11 16:07 . 2008-10-24 06:21 455,296 ——— c:\windows\SYSTEM32\DLLCACHE\mrxsmb.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-11-29 00:58 ——— d—–w c:\program files\Google
2008-11-29 00:34 ——— d—–w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2008-11-29 00:11 ——— d—–w c:\program files\Trend Micro
2008-11-20 04:10 ——— d—–w c:\program files\Java
2008-11-16 20:53 ——— d—–w c:\documents and settings\All Users\Application Data\Lavasoft
2008-11-15 17:11 ——— d—–w c:\program files\The Learning Company
2008-11-15 17:11 ——— d—–w c:\program files\Scholastic
2008-11-02 15:40 ——— d—–w c:\program files\sz8022
2008-11-02 15:40 ——— d—–w c:\documents and settings\denise\Application Data\School Zone Preferences
2008-10-28 22:05 ——— d—–w c:\program files\Trend Micro™ AntiVirus
2008-10-28 21:54 ——— d—–w c:\program files\Typing Instructor for Kids 3
2008-10-24 11:21 455,296 —-a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-07 14:57 ——— d—–w c:\program files\PackMaster 2006
2008-07-14 20:20 52,312 —-a-w c:\documents and settings\denise\Application Data\GDIPFONTCACHEV1.DAT
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-13 1695232]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2005-10-19 155648]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2005-10-19 126976]
"IntelMeM"="c:\program files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-03 221184]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2003-08-06 114741]
"StorageGuard"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-02-13 155648]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2004-04-17 77824]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2004-04-17 151597]
"mmtask"="c:\program files\MusicMatch\MusicMatch Jukebox\mmtask.exe" [2003-10-06 53248]
"MMTray"="c:\program files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe" [2003-10-06 118784]
"Dell AIO Printer A920"="c:\program files\Dell AIO Printer A920\dlbkbmgr.exe" [2003-05-02 270336]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"UfSeAgnt.exe"="c:\program files\Trend Micro\Internet Security\UfSeAgnt.exe" [2008-09-30 970808]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2008-11-19 136600]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"symPCCheckup"="c:\windows\system32\Adobe\Shockwave 11\symcheckupstub.exe" [2008-11-12 234872]

c:\documents and settings\denise\Start Menu\Programs\Startup\
AutoMailer.lnk - c:\troopmaster software\AutoMailer\AutoMailer.exe [2008-10-07 73728]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"ForceClassicControlPanel"= 1 (0x1)

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\WINDOWS\\system32\\sessmgr.exe"=

R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2008-11-16 28544]
R2 tmevtmgr;tmevtmgr;\??\c:\windows\system32\drivers\tmevtmgr.sys [2008-09-30 49680]
R2 tmpreflt;tmpreflt;c:\windows\system32\DRIVERS\tmpreflt.sys [2008-09-30 36368]
R2 TmProxy;Trend Micro Proxy Service;"c:\program files\Trend Micro\Internet Security\TmProxy.exe" [2008-09-30 677128]
.
Contents of the 'Scheduled Tasks' folder

2008-12-05 c:\windows\Tasks\Norton PC Checkup Setup.job
- c:\windows\system32\Adobe\Shockwave 11\symcheckupstub.exe [2008-11-12 08:54]
.
- - - - ORPHANS REMOVED - - - -

SafeBoot-ati8cgxx.sys



**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-04 21:13:58
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
———————— Other Running Processes ————————
.
c:\program files\Lavasoft\Ad-Aware\aawservice.exe
c:\windows\SYSTEM32\LEXBCES.EXE
c:\windows\SYSTEM32\LEXPPS.EXE
c:\program files\Trend Micro\BM\TMBMSRV.exe
c:\program files\Trend Micro\Internet Security\SfCtlCom.exe
c:\windows\SYSTEM32\wscntfy.exe
c:\program files\Dell AIO Printer A920\dlbkbmon.exe
.
**************************************************************************
.
Completion time: 2008-12-04 21:19:36 - machine was rebooted
ComboFix-quarantined-files.txt 2008-12-05 02:19:30
ComboFix2.txt 2008-12-05 01:17:58

Pre-Run: 63,741,493,248 bytes free
Post-Run: 63,729,786,880 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn

155 — E O F — 2008-11-12 08:02:54
Post #6
Is there a zip file on your desktop ?

Please download ATF Cleaner by Atribune.
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.




Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.






Go to Kaspersky website and perform an online antivirus scan.

  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As….
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.
Post #7
No zip files on desktop, but I found A zip file in folder C:\Qoobox\Quarantine\ [4]-[removed], which look like the one you need, let me know how and where to up load it. I also found 9 new "exe" files created about The same time Combofix ran the second time, is this normal ? Here are the two logs. Malwarebytes' Anti-Malware 1.31 Database version: 1464 Windows 5.1.2600 Service Pack 3 12/5/2008 6:36:36 PM mbam-log-2008-12-05 (18-36-36).txt Scan type: Quick Scan Objects scanned: 51541 Time elapsed: 3 minute(s), 57 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) ——————————————————————————– KASPERSKY ONLINE SCANNER 7 REPORT Friday, December 5, 2008 Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600) Kaspersky Online Scanner 7 version: 7.0.25.0 Program database last update: Friday, December 05, 2008 17:18:49 Records in database: 1438933 ——————————————————————————– Scan settings: Scan using the following database: extended Scan archives: yes Scan mail databases: yes Scan area - My Computer: A:\ C:\ D:\ Scan statistics: Files scanned: 64922 Threat name: 3 Infected objects: 4 Suspicious objects: 0 Duration of the scan: 00:58:42 File name / Threat name / Threats count C:\Program Files\Trend Micro\Internet Security\Quarantine\antivirus.v.1.0[1].exe Infected: Trojan.Win32.Humor.do 1 C:\Program Files\Trend Micro\Internet Security\Quarantine\ttxahbmu.dll Infected: Backdoor.Win32.Hijack.ac 1 C:\Program Files\Trend Micro\Internet Security\Quarantine\ttxahbmu_184.VIR Infected: Backdoor.Win32.Hijack.ac 1 C:\Qoobox\Quarantine\C\WINDOWS\SYSTEM32\DRIVERS\_ati0koxx_.sys.zip Infected: Rootkit.Win32.Protector.bd 1 The selected area was scanned. Files Infected: (No malicious items detected)
Post #8
Upload that zip file here please and post the link of this topic

Please visit this site and follow the instructions for uploading the file.


Also post a new HJT log
Post #9
Up loaded zip file to Bleepingcomputer.

Here is lasted HJT log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:09:27 PM, on 12/6/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Documents and Settings\denise\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cincinnatibell.com/consumer/int…t/fuse_dial_up/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\RunOnce: [symPCCheckup] "C:\WINDOWS\system32\Adobe\Shockwave 11\symcheckupstub.exe" /reboot
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: AutoMailer.lnk = C:\Troopmaster Software\AutoMailer\AutoMailer.exe
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} (F-Secure Online Scanner 3.3) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/4h/pla…0/Installer.exe
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/5m/vir…l/installer.exe
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe

–
End of file - 6511 bytes
Post #10
Your logs are clean

Follow these steps to uninstall Combofix and tools used in the removal of malware
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
    [external image: Posted Image]



  • Make sure you have an Internet Connection.
  • Download OTCleanIt to your desktop and run it
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OTCleanUp to reach the Internet, please allow the application to do so.
  • Click Yes to beging the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.



Your using an old version of Adobe Acrobat Reader, this can leave your pc open to vulnerabilities, you can update it here :
http://www.adobe.com/products/acrobat/readstep2.html



Below I have included a number of recommendations for how to protect your computer against malware infections.

* Keep Windows updated by regularly checking their website at :
http://windowsupdate.microsoft.com/
This will ensure your computer has always the latest security updates available installed on your computer.

* To reduce re-infection for malware in the future, I strongly recommend installing these free programs:

SpywareBlaster protects against bad ActiveX

* SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program or there will be a conflict.

Make Internet Explorer more secure
  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
  • Next Click OK, then Apply button and then OK to exit the Internet Properties page.


*ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.

*NoScript - Addon for Firefox that stops all scripts from running on websites. Stops malicious software from invading via flash, java, javascript, and many other entry points.

*Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

* MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

* Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
Here

* Take a good look at the following suggestions for malware prevention by reading Tony Klein’s article 'How Did I Get Infected In The First Place'
Here

*ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

* Recovery Console - Recent trends appear to indicate that future infections will include attacks to the boot sector of the computer. The installation of the Recovery Console in the computer will be our only defense against this threat. For more information and steps to install the Recovery Console see This Article. Should you need assistance in installing the Recovery Console, please do not hesitate to ask.

Thank you for your patience, and performing all of the procedures requested.
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