[Resolved] Virus? who knows? Itunes/QuickTime.AND...Windows is no

I did that. pop ups are gone now. but, still cant install quick times or Itunes.

does the problem with windows not responding and having to be restarted all the time have anything to do with vista?

When you try to install them are you doing this:

With Admin Rights (Right click on the .exe file, choose "Run as Administrator)

yup. and it goes most of the way but them says it cannot be installed. when I did research, I found that quicktimes leaves "remnants" of its files that are hard to find and delete in order to re-intall. is this true?

it said this: Have you tried using Windows Explorer to find the QuikTime folder and deleting it? That gets rid of the majority of the program. To rid your system of leftover fragments of the program, use a utility like VCOM's SystemSuite 6 or Norton SystemWorks to scan both the system and the registry for invalid entries (which they become after you delete the folder). That should rid your system of QT." then this to fix it but i dont know it its a good idea or not, so I have'nt tried it: 1. Go to C:\Program Files, then delete the entire QuickTime folder. 2. Click Start - Find/Search - All Files And Folders, select the hard drive ( C: ) to look in, type in QuickTime, then click Find/Search. when the list of files appear, right-click on and delete all the ones that you confirm are associated with QuickTime. 3. Click Start - Run, type in REGEDIT, then click OK. Click the + in: HKEY_LOCAL_MACHINE Software In the Software sub-menu, right-click directly on the Apple Computer entry, then click Delete - Yes. (Note: If you click the + in the "Apple Computer" entry, you'll see "QuickTime" listed there) To remove the QuickTime entry from Add/Remove Programs is very simple. Go back into the registry and click the + in: HKEY_LOCAL_MACHINE Software Microsoft Windows CurrentVersion Uninstall Start at the top of the Uninstall list and click on each sub-folder and look at the entries in the right pane. When you find the sub-folder for QuickTime, right-click it and delete it. The QuickTime entry will possibly be listed more than once in the Uninstall list, so keep going until you get to the bottom of the list. Close the registry editor. The QuickTime entry should now be gone from Add/Remove Programs. is there another program that will work with itunes?

Click "Start"> "Run"> type in Regedit tap Enter Key

Make sure "My Computer" is highlighted

Click "Edit"> "Find"
Type in QuickTime tap Enter Key.
Right Click on the file if found and select "Delete"

Tap the "F3" Key to find the next entry of the file. Continue using the "F3" Key until it's finished searching.

Close Regedit.


Empty Recycle Bin

Reboot
Also please describe how your computer behaves at the moment.

Ok, I did so. computer is still running fine but quick times still wont install.

I'm out of ideas.

You could start a new topic here: and see if any of the Tech Team can help.

ok. thanks soooo much for all of your time and efforts!

Great job You're more then welcome. Glad we were able to help Peace be with you

Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.