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Adobe Flash Player Shuts down IE 7


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6 replies to this topic

#1 Ron.M

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Posted 23 August 2008 - 03:14 PM

:pullhair: ............Dear Person; I'm back with a new problem...When I land on some webpages that have video/movie clips, I get an error message that says: "IE 7 has encountered an error & will have to close"...Which it does...Then a new graphic pops up asking me to send an error report to MS...Which I do...Then the page disappears & I'm off the web...If I disable Adobe Flash Player 9 in IE "Manage Add-Ons" I can explore the site til dooms day , except I can't watch the clips...The thing is that I'm investigating on-line at-home businesses & need to watch those clips to get further info about their programs/products...I've tried to contact Adobe & even left a post....I got NO answer for 2 weeks..I went back to Adobe to search out the post & I can't find it....Must've gone into a black hole !!...Adobe is properly installed & works elsewhere...I have a Dell Optiplex GC1 with WinXP Pro SP 2...( Granted it's old & slow , but so am I & it works ) ANY help will be appreciated...Thank you , in advance...Ron.M :D ..........PS: I am a newbie...

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#2 Digerati

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Posted 23 August 2008 - 03:33 PM

I think you have the right idea to disable it in Manage Add-ons, but I think I would go further and perhaps "Reset" IE as it appears you have another BHO (add-on) that may be interfering with adobe's. Go to Tools > Internet Options > Advanced, then read what Reset does. Understand that it will remove all your add-ons. Then you can add them back in as needed. Also, if you are running more than one toolbar, I recommend sticking with one - I use Google Toolbar and the only other add-on I went out and got was IE7Pro.
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#3 Ron.M

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Posted 23 August 2008 - 03:39 PM

Digerati; 1st , Thanks for that SUPER FAST reply....I did a IE reset..I still have the prob..I'm not sure I have any toolbars...

#4 Digerati

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Posted 23 August 2008 - 03:51 PM

You did a reset and reinstalled Adobe and it still does it?

Have you scanned for malware? I would purge the system of crud using Windows Disk Cleanup or ATF Cleaner then supplement your anti-malware scanning with Malwarebytes's Anti-Malware (MBAM).
kIbxonF.gif Bill (AFE7Ret)
Freedom is NOT Free!
fl3leAE.gif Windows and Devices for IT, 2007 - 2018

Heat is the bane of all electronics!

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#5 Ron.M

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Posted 23 August 2008 - 03:58 PM

Digerati: 1st ?...Yes...Next ?'s in order.....Yes , NO malware , viruses, trojans,etc...I use ATF regularly....I have Avast! installed & on at all times...Also do frequent scans with Avast....PS:: How do I use this Fast Reply without checking my email ?? Do I stay on site & wait for reply to pop up ??

Edited by Ron.M, 23 August 2008 - 04:01 PM.


#6 Digerati

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Posted 23 August 2008 - 06:04 PM

Fast Reply merely shows the fast reply box or not. You can click it over and over again - it has nothing to do with your email. As for your other problem, I don't know. Is the problem consistent? That is, same site every time? Graphics drivers updated?
kIbxonF.gif Bill (AFE7Ret)
Freedom is NOT Free!
fl3leAE.gif Windows and Devices for IT, 2007 - 2018

Heat is the bane of all electronics!

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#7 Ron.M

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Posted 23 August 2008 - 09:12 PM

Digerati: OK, then having the "Fast Reply " means & does nutin , right....The problem IS consistent..Happens on the same sites every time...After a few tries , I quit the sites...But , I'm not getting the info I want...I have ATI 3D Rage Pro & the driver according to Driver Detective , the ATI website & my computer is up to date....With the Anti-virus program Avast , would you still want me to go ahead with MBAM ?? It's a 1.8mb file & would take awhile to DL ,install, scan etc,as I'm on dial-up....Thank you..........PS: FYI, I replied to your 2:51pm post at 2:58pm...I saw you were still on this thread & that's why I used "Fast Reply"....But you then left the thread...NOT a complaint, just an observation.....I know there's other things to do besides this....MANY thanks for what you do here..... :D.............PS: I'LL be offline til tomorrow am....

Edited by Ron.M, 23 August 2008 - 09:13 PM.

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