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Spyware / Malware / Virus Removal

Antivirus XP 2008 Infection

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Hi,

Infected with Antivirus XP 2008 (possibly others I understand may have downloaded with AV XP). Did not click on anything, just rebooted and then followed your removal instructions:

Ran ATF Cleaner, then Malwarebytes' Anti-Malware, selected all, removed all and re-booted. It was suggested I post the results of both the Malwarebytes' scan and HJT log for review. Here are the results:

Malwarebytes' Anti-Malware 1.24
Database version: 1056
Windows 5.1.2600 Service Pack 2

12:02:51 AM 16/08/2008
mbam-log-8-16-2008 (00-00-48).txt

Scan type: Quick Scan
Objects scanned: 44185
Time elapsed: 5 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 2
Registry Keys Infected: 4
Registry Values Infected: 3
Registry Data Items Infected: 2
Folders Infected: 13
Files Infected: 26

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\adsntk.dll (Trojan.Agent) -> No action taken.
C:\WINDOWS\system32\WinCtrl32.dll (Trojan.Agent) -> No action taken.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\rhc1hdj0e3ae (Rogue.Multiple) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\rhc1hdj0e3ae (Rogue.Multiple) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WinCtrl32 (Trojan.Agent) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Software Notifier (Rogue.Multiple) -> No action taken.

Registry Values Infected:
HKEY_CURRENT_USER\Control Panel\Desktop\wallpaper (Hijack.Wallpaper) -> No action taken.
HKEY_CURRENT_USER\Control Panel\Desktop\originalwallpaper (Hijack.Wallpaper) -> No action taken.
HKEY_CURRENT_USER\Control Panel\Desktop\convertedwallpaper (Hijack.Wallpaper) -> No action taken.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\NoDispBackgroundPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\NoDispScrSavPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> No action taken.

Folders Infected:
C:\Program Files\rhc1hdj0e3ae (Rogue.Multiple) -> No action taken.
C:\Documents and Settings\Janice Wood\Application Data\rhc1hdj0e3ae (Rogue.Multiple) -> No action taken.
C:\Documents and Settings\Janice Wood\Application Data\rhc1hdj0e3ae\Quarantine (Rogue.Multiple) -> No action taken.
C:\Documents and Settings\Janice Wood\Application Data\rhc1hdj0e3ae\Quarantine\Autorun (Rogue.Multiple) -> No action taken.
C:\Documents and Settings\Janice Wood\Application Data\rhc1hdj0e3ae\Quarantine\Autorun\HKCU (Rogue.Multiple) -> No action taken.
C:\Documents and Settings\Janice Wood\Application Data\rhc1hdj0e3ae\Quarantine\Autorun\HKCU\RunOnce (Rogue.Multiple) -> No action taken.
C:\Documents and Settings\Janice Wood\Application Data\rhc1hdj0e3ae\Quarantine\Autorun\HKLM (Rogue.Multiple) -> No action taken.
C:\Documents and Settings\Janice Wood\Application Data\rhc1hdj0e3ae\Quarantine\Autorun\HKLM\RunOnce (Rogue.Multiple) -> No action taken.
C:\Documents and Settings\Janice Wood\Application Data\rhc1hdj0e3ae\Quarantine\Autorun\StartMenuAllUsers (Rogue.Multiple) -> No action taken.
C:\Documents and Settings\Janice Wood\Application Data\rhc1hdj0e3ae\Quarantine\Autorun\StartMenuCurrentUser (Rogue.Multiple) -> No action taken.
C:\Documents and Settings\Janice Wood\Application Data\rhc1hdj0e3ae\Quarantine\BrowserObjects (Rogue.Multiple) -> No action taken.
C:\Documents and Settings\Janice Wood\Application Data\rhc1hdj0e3ae\Quarantine\Packages (Rogue.Multiple) -> No action taken.
C:\Documents and Settings\All Users\Start Menu\Programs\Antivirus XP 2008 (Rogue.AntivirusXP2008) -> No action taken.

Files Infected:
C:\WINDOWS\system32\adsntk.dll (Trojan.Agent) -> No action taken.
C:\WINDOWS\system32\drivers\Wincs10.sys (Rootkit.Agent) -> No action taken.
C:\Program Files\rhc1hdj0e3ae\database.dat (Rogue.Multiple) -> No action taken.
C:\Program Files\rhc1hdj0e3ae\license.txt (Rogue.Multiple) -> No action taken.
C:\Program Files\rhc1hdj0e3ae\MFC71.dll (Rogue.Multiple) -> No action taken.
C:\Program Files\rhc1hdj0e3ae\MFC71ENU.DLL (Rogue.Multiple) -> No action taken.
C:\Program Files\rhc1hdj0e3ae\msvcp71.dll (Rogue.Multiple) -> No action taken.
C:\Program Files\rhc1hdj0e3ae\msvcr71.dll (Rogue.Multiple) -> No action taken.
C:\Program Files\rhc1hdj0e3ae\rhc1hdj0e3ae.exe (Rogue.Multiple) -> No action taken.
C:\Program Files\rhc1hdj0e3ae\rhc1hdj0e3ae.exe.local (Rogue.Multiple) -> No action taken.
C:\Program Files\rhc1hdj0e3ae\Uninstall.exe (Rogue.Multiple) -> No action taken.
C:\Documents and Settings\All Users\Start Menu\Programs\Antivirus XP 2008\Antivirus XP 2008.lnk (Rogue.AntivirusXP2008) -> No action taken.
C:\Documents and Settings\All Users\Start Menu\Programs\Antivirus XP 2008\How to Register Antivirus XP 2008.lnk (Rogue.AntivirusXP2008) -> No action taken.
C:\Documents and Settings\All Users\Start Menu\Programs\Antivirus XP 2008\License Agreement.lnk (Rogue.AntivirusXP2008) -> No action taken.
C:\Documents and Settings\All Users\Start Menu\Programs\Antivirus XP 2008\Register Antivirus XP 2008.lnk (Rogue.AntivirusXP2008) -> No action taken.
C:\Documents and Settings\All Users\Start Menu\Programs\Antivirus XP 2008\Uninstall.lnk (Rogue.AntivirusXP2008) -> No action taken.
C:\WINDOWS\system32\WinCtrl32.dll (Trojan.Agent) -> No action taken.
C:\WINDOWS\system32\WinCtrl32.dl_ (Trojan.Agent) -> No action taken.
C:\WINDOWS\system32\~.exe (Trojan.Downloader) -> No action taken.
C:\WINDOWS\system32\blphc5hdj0e3ae.scr (Trojan.FakeAlert) -> No action taken.
C:\WINDOWS\system32\lphc5hdj0e3ae.exe (Trojan.FakeAlert) -> No action taken.
C:\WINDOWS\system32\phc5hdj0e3ae.bmp (Trojan.FakeAlert) -> No action taken.
C:\WINDOWS\system32\pphc5hdj0e3ae.exe (Trojan.FakeAlert) -> No action taken.
C:\Documents and Settings\All Users\Start Menu\Programs\Antivirus XP 2008.lnk (Rogue.AntivirusXP) -> No action taken.
C:\Documents and Settings\All Users\Desktop\Antivirus XP 2008.lnk (Rogue.Antivirus) -> No action taken.
C:\Documents and Settings\Janice Wood\Application Data\Microsoft\Internet Explorer\Quick Launch\Antivirus XP 2008.lnk (Rogue.Antivirus2008) -> No action taken.

Also, HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 1:00:39 AM, on 16/08/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 SP2 (7.00.6000.16705)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\system32\hphmon03.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe
C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\HEWLET~1\PHOTOS~1\HPSHAR~1\hpgs2wnf.exe
C:\sj650\hpupdate.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\PESTPA~1\PPControl.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\D-Link\AirPlus XtremeG\AirPlusCFG.exe
C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Interwise\Participant\pull.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\SiteAdvisor\6261\SAService.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\data\database\bin\mysqld-nt.exe
C:\WINDOWS\system32\HPHipm09.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Java\jre1.5.0_10\bin\jucheck.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mytelus.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.netscape.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Adobe Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\PROGRA~1\mcafee\msk\mcapbho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\system32\hphmon03.exe
O4 - HKLM\..\Run: [CXMon] "C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Adobe Version Cue CS2] "C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [hp Update 3300C] C:\sj650\hpupdate.exe 3300C+
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [PestPatrol Control Center] c:\PROGRA~1\PESTPA~1\PPControl.exe
O4 - HKLM\..\Run: [PPMemCheck] c:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] c:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [D-Link AirPlus XtremeG] C:\Program Files\D-Link\AirPlus XtremeG\AirPlusCFG.exe
O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AdobeUpdateManager.exe" AcPro7_0_8 -reboot 1
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Push Client.LNK = C:\Program Files\Interwise\Participant\pull.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: intu-help-qb1 - {9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3} - C:\Program Files\Intuit\QuickBooks 2008\HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WinCtrl32 - C:\WINDOWS\
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: McAfee Application Installer Cleanup (0018821218723850) (0018821218723850mcinstcleanup) - Unknown owner - C:\WINDOWS\TEMP\001882~1.EXE (file missing)
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Version Cue CS2 - Unknown owner - C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe" -win32service (file missing)
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InstallDriver Table Manager IDriverTWmiApSrv (IDriverTWmiApSrv) - Unknown owner - ð%€|x .exe (file missing)
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6261\SAService.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: System Restore Service srservice XP spl Service (srservice XP spl Service) - Unknown owner - ð%€|x .exe (file missing)

Computer seems to be working, not too slow but there may still be some things that need to be cleaned up.

Thanks in advance for your help with this.

Janice.
Update - Sorry, I posted the wrong MalwareBytes log - here is the correct one: Malwarebytes' Anti-Malware 1.24 Database version: 1056 Windows 5.1.2600 Service Pack 2 12:04:07 AM 16/08/2008 mbam-log-8-16-2008 (00-04-07).txt Scan type: Quick Scan Objects scanned: 44185 Time elapsed: 5 minute(s), 56 second(s) Memory Processes Infected: 0 Memory Modules Infected: 2 Registry Keys Infected: 4 Registry Values Infected: 3 Registry Data Items Infected: 2 Folders Infected: 13 Files Infected: 26 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: C:\WINDOWS\system32\adsntk.dll (Trojan.Agent) -> Delete on reboot. C:\WINDOWS\system32\WinCtrl32.dll (Trojan.Agent) -> Delete on reboot. Registry Keys Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\rhc1hdj0e3ae (Rogue.Multiple) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\rhc1hdj0e3ae (Rogue.Multiple) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WinCtrl32 (Trojan.Agent) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Software Notifier (Rogue.Multiple) -> Quarantined and deleted successfully. Registry Values Infected: HKEY_CURRENT_USER\Control Panel\Desktop\wallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\Control Panel\Desktop\originalwallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\Control Panel\Desktop\convertedwallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully. Registry Data Items Infected: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\NoDispBackgroundPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\NoDispScrSavPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully. Folders Infected: C:\Program Files\rhc1hdj0e3ae (Rogue.Multiple) -> Quarantined and deleted successfully. C:\Documents and Settings\Janice Wood\Application Data\rhc1hdj0e3ae (Rogue.Multiple) -> Quarantined and deleted successfully. C:\Documents and Settings\Janice Wood\Application Data\rhc1hdj0e3ae\Quarantine (Rogue.Multiple) -> Quarantined and deleted successfully. C:\Documents and Settings\Janice Wood\Application Data\rhc1hdj0e3ae\Quarantine\Autorun (Rogue.Multiple) -> Quarantined and deleted successfully. C:\Documents and Settings\Janice Wood\Application Data\rhc1hdj0e3ae\Quarantine\Autorun\HKCU (Rogue.Multiple) -> Quarantined and deleted successfully. C:\Documents and Settings\Janice Wood\Application Data\rhc1hdj0e3ae\Quarantine\Autorun\HKCU\RunOnce (Rogue.Multiple) -> Quarantined and deleted successfully. C:\Documents and Settings\Janice Wood\Application Data\rhc1hdj0e3ae\Quarantine\Autorun\HKLM (Rogue.Multiple) -> Quarantined and deleted successfully. C:\Documents and Settings\Janice Wood\Application Data\rhc1hdj0e3ae\Quarantine\Autorun\HKLM\RunOnce (Rogue.Multiple) -> Quarantined and deleted successfully. C:\Documents and Settings\Janice Wood\Application Data\rhc1hdj0e3ae\Quarantine\Autorun\StartMenuAllUsers (Rogue.Multiple) -> Quarantined and deleted successfully. C:\Documents and Settings\Janice Wood\Application Data\rhc1hdj0e3ae\Quarantine\Autorun\StartMenuCurrentUser (Rogue.Multiple) -> Quarantined and deleted successfully. C:\Documents and Settings\Janice Wood\Application Data\rhc1hdj0e3ae\Quarantine\BrowserObjects (Rogue.Multiple) -> Quarantined and deleted successfully. C:\Documents and Settings\Janice Wood\Application Data\rhc1hdj0e3ae\Quarantine\Packages (Rogue.Multiple) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Start Menu\Programs\Antivirus XP 2008 (Rogue.AntivirusXP2008) -> Quarantined and deleted successfully. Files Infected: C:\WINDOWS\system32\adsntk.dll (Trojan.Agent) -> Delete on reboot. C:\WINDOWS\system32\drivers\Wincs10.sys (Rootkit.Agent) -> Quarantined and deleted successfully. C:\Program Files\rhc1hdj0e3ae\database.dat (Rogue.Multiple) -> Quarantined and deleted successfully. C:\Program Files\rhc1hdj0e3ae\license.txt (Rogue.Multiple) -> Quarantined and deleted successfully. C:\Program Files\rhc1hdj0e3ae\MFC71.dll (Rogue.Multiple) -> Quarantined and deleted successfully. C:\Program Files\rhc1hdj0e3ae\MFC71ENU.DLL (Rogue.Multiple) -> Quarantined and deleted successfully. C:\Program Files\rhc1hdj0e3ae\msvcp71.dll (Rogue.Multiple) -> Quarantined and deleted successfully. C:\Program Files\rhc1hdj0e3ae\msvcr71.dll (Rogue.Multiple) -> Quarantined and deleted successfully. C:\Program Files\rhc1hdj0e3ae\rhc1hdj0e3ae.exe (Rogue.Multiple) -> Quarantined and deleted successfully. C:\Program Files\rhc1hdj0e3ae\rhc1hdj0e3ae.exe.local (Rogue.Multiple) -> Quarantined and deleted successfully. C:\Program Files\rhc1hdj0e3ae\Uninstall.exe (Rogue.Multiple) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Start Menu\Programs\Antivirus XP 2008\Antivirus XP 2008.lnk (Rogue.AntivirusXP2008) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Start Menu\Programs\Antivirus XP 2008\How to Register Antivirus XP 2008.lnk (Rogue.AntivirusXP2008) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Start Menu\Programs\Antivirus XP 2008\License Agreement.lnk (Rogue.AntivirusXP2008) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Start Menu\Programs\Antivirus XP 2008\Register Antivirus XP 2008.lnk (Rogue.AntivirusXP2008) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Start Menu\Programs\Antivirus XP 2008\Uninstall.lnk (Rogue.AntivirusXP2008) -> Quarantined and deleted successfully. C:\WINDOWS\system32\WinCtrl32.dll (Trojan.Agent) -> Delete on reboot. C:\WINDOWS\system32\WinCtrl32.dl_ (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\~.exe (Trojan.Downloader) -> Quarantined and deleted successfully. C:\WINDOWS\system32\blphc5hdj0e3ae.scr (Trojan.FakeAlert) -> Quarantined and deleted successfully. C:\WINDOWS\system32\lphc5hdj0e3ae.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully. C:\WINDOWS\system32\phc5hdj0e3ae.bmp (Trojan.FakeAlert) -> Quarantined and deleted successfully. C:\WINDOWS\system32\pphc5hdj0e3ae.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Start Menu\Programs\Antivirus XP 2008.lnk (Rogue.AntivirusXP) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Desktop\Antivirus XP 2008.lnk (Rogue.Antivirus) -> Quarantined and deleted successfully. C:\Documents and Settings\Janice Wood\Application Data\Microsoft\Internet Explorer\Quick Launch\Antivirus XP 2008.lnk (Rogue.Antivirus2008) -> Quarantined and deleted successfully. Thanks, Janice

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