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[Closed] Antivirus XP 2008 removal confirmation

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Post #1
All right, this computer has been having pop-ups for Antivirus XP 2008 for a while, and I looked up the self-help comments and did as instructed. Having finished, I'm posting the Malwarebytes and HJT logs here for review.

OS: Windows Vista 32 bit

Malwarebytes log:

Malwarebytes' Anti-Malware 1.28
Database version: 1145
Windows 6.0.6001 Service Pack 1

9/14/2008 3:09:59 PM
mbam-log-2008-09-14 (15-09-59).txt

Scan type: Quick Scan
Objects scanned: 43268
Time elapsed: 3 minute(s), 5 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 6
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 6
Files Infected: 19

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\activetoolband.showbarobj (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{834f470c-e0fd-43d9-aa5f-c0b974be1b2b} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{f98e5a01-8da8-408e-ba53-a9f7db2f8811} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{83a2f9b1-01a2-4aa5-87d1-45b6b8505e96} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\activetoolband.showbarobj.1 (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Secure Solutions (Rogue.Multiple) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\s9201 (Rogue.Multiple) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\cmds (Malware.Trace) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\ProgramData\Secure Solutions (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\ProgramData\Secure Solutions\Antispyware 2008 XP (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\ProgramData\Secure Solutions\Antispyware 2008 XP\BASE (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\ProgramData\Secure Solutions\Antispyware 2008 XP\DELETED (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\ProgramData\Secure Solutions\Antispyware 2008 XP\LOG (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\ProgramData\Secure Solutions\Antispyware 2008 XP\SAVED (Rogue.Multiple) -> Quarantined and deleted successfully.

Files Infected:
C:\Acer\Empowering Technology\eDataSecurity\x86\ActiveToolBand.dll (Adware.BHO) -> Quarantined and deleted successfully.
C:\ProgramData\Secure Solutions\Antispyware 2008 XP\as2008xp.exe (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\ProgramData\Secure Solutions\Antispyware 2008 XP\LOG\20080813015617725.log (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\ProgramData\Secure Solutions\Antispyware 2008 XP\LOG\20080814033901599.log (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\ProgramData\Secure Solutions\Antispyware 2008 XP\LOG\20080816023441146.log (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\ProgramData\Secure Solutions\Antispyware 2008 XP\LOG\20080816183029094.log (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\ProgramData\Secure Solutions\Antispyware 2008 XP\LOG\20080820042755940.log (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\ProgramData\Secure Solutions\Antispyware 2008 XP\LOG\20080823021617727.log (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\ProgramData\Secure Solutions\Antispyware 2008 XP\LOG\20080823023716818.log (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\ProgramData\Secure Solutions\Antispyware 2008 XP\LOG\20080824040312199.log (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\ProgramData\Secure Solutions\Antispyware 2008 XP\LOG\20080831160857479.log (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\ProgramData\Secure Solutions\Antispyware 2008 XP\LOG\20080901015734926.log (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\ProgramData\Secure Solutions\Antispyware 2008 XP\LOG\20080908144221221.log (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\ProgramData\Secure Solutions\Antispyware 2008 XP\LOG\20080908144936958.log (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\ProgramData\Secure Solutions\Antispyware 2008 XP\LOG\20080908145953993.log (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\ProgramData\Secure Solutions\Antispyware 2008 XP\LOG\20080910221357007.log (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\ProgramData\Secure Solutions\Antispyware 2008 XP\LOG\20080912013439602.log (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\ProgramData\Secure Solutions\Antispyware 2008 XP\LOG\20080912233242648.log (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Users\Jon\AppData\Local\Temp\xxyabcAP.dll (Malware.Trace) -> Quarantined and deleted successfully.

HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 3:10:41 PM, on 9/14/2008
Platform: Unknown Windows (WinNT 6.00.1905 SP1)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)

Running processes:
C:\Windows\Explorer.EXE
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\RtHDVCpl.exe
C:\Users\Jon\AppData\Local\Temp\RtkBtMnt.exe
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Symantec AntiVirus\VPTray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Wavexpress\TVTonic\TVTonicControlPanel.exe
C:\Windows\system32\igfxext.exe
C:\Windows\ehome\ehmsas.exe
C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE
C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE
C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE
C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil9e.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [url="http://en.us.acer.yahoo.com"]http://en.us.acer.yahoo.com[/url]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [url="http://go.microsoft.com/fwlink/?LinkId=54896"]http://go.microsoft.com/fwlink/?LinkId=54896[/url]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [url="http://go.microsoft.com/fwlink/?LinkId=54896"]http://go.microsoft.com/fwlink/?LinkId=54896[/url]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [url="http://en.us.acer.yahoo.com"]http://en.us.acer.yahoo.com[/url]
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "c:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
O4 - HKLM\..\Run: [Acer Assist Launcher] C:\Program Files\Acer\Acer Assist\launcher.exe
O4 - HKLM\..\Run: [Acer Product Registration] "C:\Program Files\Acer\Acer Registration\ACE1.exe" /startup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - Startup: Acer Product Registration.lnk = C:\Program Files\Acer\Acer Registration\ACE1.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Clean Access Agent.lnk = C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgentLauncher.exe
O4 - Global Startup: Empowering Technology Launcher.lnk = ?
O4 - Global Startup: TVTonic Control Panel.lnk = C:\Program Files\Wavexpress\TVTonic\TVTonicControlPanel.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll
O11 - Options group: [INTERNATIONAL] International*
O13 - Gopher Prefix: 
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - [url="http://javadl-esd.sun.com/update/1.6.0/jinstall-6-windows-i586.cab"]http://javadl-esd.sun.com/update/1.6.0/jinstall-6-windows-i586.cab[/url]
O16 - DPF: {D30CA0FD-1CA0-11D4-AC78-006008A9A8BC} (WebBasedClientInstall Class) - [url="https://antivirus.uwlax.edu/WEBINST/WebInst.cab"]https://antivirus.uwlax.edu/WEBINST/WebInst.cab[/url]
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O20 - Winlogon Notify: igfxcui - C:\Windows\SYSTEM32\igfxdev.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: eDataSecurity Service - Egis Incorporated - C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
O23 - Service: @%SystemRoot%\ehome\ehstart.dll,-101 (ehstart) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: eLock Service (eLockService) - Acer Inc. - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe
O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
O23 - Service: SQL Server (MSSMLBIZ) (MSSQL$MSSMLBIZ) - Unknown owner - C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sMSSMLBIZ (file missing)
O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %ProgramFiles%\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: TVTonic RSS (WXRSS) - Wavexpress, Inc. - C:\Program Files\Wavexpress\TVTonic\WXRSS.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
Post #2
Hello Jondera

Welcome to the Whatthetech Malware Removal Forum, sorry about the delay, but the amount of people posting with infected computers is through the roof and sometimes we can't get to logs as fast as we would like to.

It looks like you got it, Malwarebytes does a good job of removing that infection. Your HJT program is outdated, drag it to the trash and download and install the latest version by Trendmicro and post a new log, please do not code it , its easier for me to see it when you just copy and paste it in to this thread.

Download Trendmicros Hijackthis to your desktop.
  • Double click it to install
  • Follow the prompts and by default it will install in C:\Program Files\Trendmicro\Hijackthis\Highjackthis.exe
  • Open HJT Scan and Save a Log File, it will open in Notepad
  • Go to Format and make sure Wordwrap is Unchecked
  • Go to Edit> Select All…..Edit > Copy and Paste the new log into this thread by using the Post Reply and not start a New Thread.

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