Hi there i am totally new to this site, i came accross it while i was looking for ways to remove Trojan.Vundo.EWS. I have bitdefender total security (trial) and i did a deep system scan and it picked up the Trojan.Vundo.EWS and said 'No action could be taken because the file is in an archive'. Im really pissed coz i dont see the point of having an anti virus programme that tells you that your computer has a virus and it cant even remove the virus! whats the point!
the virus is in C:\System Volume Information\ which is a hidden folder. I tried opening it to attempt to manually delete the virus but it denies me access to open the folder so i really dont know what to do. i even downloaded malwarebytes and it came up with nothing!
please can u guys help me!!! thanks..
BitDefender Log File !!!!!
Product : BitDefender Total Security 2008
Version : BitDefender UIScanner v.11
Log date : 23:57:33 19/07/2008
Log path : C:\Documents and Settings\All Users\Application Data\BitDefender\Desktop\Profiles\Logs\deep_scan\1216501053_1_02.xml
Scan Paths:Path0000: C:\
Scan Options:Scan for viruses : Yes
Scan for adware : Yes
Scan for spyware : Yes
Scan for applications : Yes
Scan for dialers : Yes
Scan for rootkits : Yes
Target selection options:Scan registry keys : Yes
Scan cookies : Yes
Scan boot sectors : Yes
Scan memory processes : Yes
Scan archives : Yes
Scan runtime packers : Yes
Scan emails : Yes
Scan all files : Yes
Heuristic Scan : Yes
Scanned extensions :
Excluded extensions :
Target ProcessingDefault action for infected objects : Disinfect
Default action for suspicious objects : None
Default action for hidden objects : None
Scan engines summaryNumber of virus signatures : 1382008
Archive plugins : 43
Email plugins : 6
Scan plugins : 12
Archive plugins : 43
System plugins : 4
Unpack plugins : 7
Overall scan summaryScanned items : 139429
Infected items : 1
Suspicious items : 0
Resolved items : 0
Individual viruses found : 1
Scanned directories : 2815
Scanned boot sectors : 2
Scanned archives : 7241
Input-output errors : 29
Scan time : 00:00:38:16
Files per second : 60
Scanned processes summaryScanned : 52
Infected : 0
Scanned registry keys summaryScanned : 335
Infected : 0
Scanned cookies summaryScanned : 0
Infected : 0
Remaining issues:Object Name Threat Name Final Status
C:\System Volume Information\_restore{FA76AAE1-0D6B-45E6-A0E5-2E9BB81BE9AD}\RP7\A0000931.exe=](CAB Sfx r)=]is159549.exe Trojan.Vundo.EWS Infected (no action was possible, file was in an archive)
Resolved issues:Object Name Threat Name Final Status
Objects that were not scanned:Object Name Reason Final Status
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