[Resolved] Complete novice needing help with malware and trojans&

Good Morning,

Your fine, glad things are running better for you


This free cleaner will run on Vista, it will remove all the temp files and such.


Download CCleaner from here to clean temp files from your computer.

• Double click on the file to start the installation of the program.
• Select your language and click OK, then next.
• Read the license agreement and click I Agree.
• Click next to use the default install location. Click Install then finish to complete installation.
• Double click the CCleaner shortcut on the desktop to start the program.
• On the "Windows" tab, under "Internet Explorer," uncheck "Cookies" if you do not want them deleted. (If deleted, you will likely need to reenter your passwords at all sites where a cookie is used to recognize you when you visit).
• If you use either the Firefox or Mozilla browsers, the box to uncheck for "Cookies" is on the Applications tab, under Firefox/Mozilla.
• Click on the "Options" icon at the left side of the window, then click on "Advanced."
  deselect "Only delete files in Windows Temp folders older than 48 hours."
• Click on the "Cleaner" icon on the left side of the window, then click Run Cleaner to run the program.
• Caution: It is not recommended that you use the "Issues" feature unless you are very familiar with the registry as it has been known to find legitimate items.
• After CCleaner has completed its process, click Exit.

*NOTE* CCleaner deletes EVERYTHING out of temp/temporary folders. If you have anything in a temp folder, back it up or move it to a permanent folder prior to running CCleaner!
**Note** Go to Options> Cookies and any you want to keep move them to The Keep window

• How did I get infected in the first place ? Read these links and find out how to prevent getting infected again.
• Tutorial for System Restore <– Do this first to prevent yourself from being reinfected.
• WhattheTech
• TonyKlein CastleCops
• Grinler BleepingComputer
• GeeksTo Go
• Dslreports

Safe Surfn
Ken

I want to thank you so much!!! You are Da BOMB!!! I'm definitely donating to this site on payday. My computer is running better than it did new thanks to you!!! I wish I knew how to do what you do!

Thats great

If your interested you can join our classroom
http://forums.whatthetech.com/What_the_Tec…oom_t80368.html

Stay Well,
Ken

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