Kyllinge
Topic Starter
I updated my PCs to Windows XP SP3 recently, but one of them used a Belkin wireless adapter (Wireless G Plus MIMO Part # F5D9050) to connect to my network/internet. Afterward I discover that that PC is no longer connecting to the internet. I check Windows wireless connections and far as Windows can tell, it's connected and working fine. I run the Explorer diagnostic tool and the repair option in the network connections, but neither help. It can't browse the internet nor the home network.
Typical troubleshooting, you uninstall most recent changes and work backwards, led to Service Pack 3 being the cause. Which I conferred further by re-installing and uninstalling a few times. (a concept the techs at Belkin can't seem to grasp)
Upon asking Belkin, the first tech concluded it was incompatible with SP3 but when they escalated the issue to another tech, he'd outright refuse to accept it was thier product that wouldn't work and went on the most obvious things to try for the cause. Told them repeatedly it worked before SP3 and when I removed it, it worked perfectly again, then reinstall and it fails, etc. The same goes for each of my PCs and not just the one. My laptop's built in wireless (Dell) connects fine with the new service pack.
Microsoft gave me a temporary bypassuntil Belkin develops a new driver. (Bypasses Windows update from forcing SP3 upgrade)
Any ideas as to what causes this or how to remedy it?
Tried the 3.x and the 4.x (latest) drivers, ran the 2 network tools, and tried directly connecting it to a USB port instead of it's extension stand.
Typical troubleshooting, you uninstall most recent changes and work backwards, led to Service Pack 3 being the cause. Which I conferred further by re-installing and uninstalling a few times. (a concept the techs at Belkin can't seem to grasp)
Upon asking Belkin, the first tech concluded it was incompatible with SP3 but when they escalated the issue to another tech, he'd outright refuse to accept it was thier product that wouldn't work and went on the most obvious things to try for the cause. Told them repeatedly it worked before SP3 and when I removed it, it worked perfectly again, then reinstall and it fails, etc. The same goes for each of my PCs and not just the one. My laptop's built in wireless (Dell) connects fine with the new service pack.
Microsoft gave me a temporary bypassuntil Belkin develops a new driver. (Bypasses Windows update from forcing SP3 upgrade)
Any ideas as to what causes this or how to remedy it?
Tried the 3.x and the 4.x (latest) drivers, ran the 2 network tools, and tried directly connecting it to a USB port instead of it's extension stand.