"Ping default gateway"

I keep losing my internet connection, I have followed through the replies to LUCKYDOG1 about his problem, reset the router to factory settings and run a diagnostic at the end of the set up wizard. This is the results: Wizard Setup - ISP Parameters for Internet Access ________________________________________ WAN Information: Mode: Routing Encapsulation: PPPoE Multiplexing: LLC VPI/VCI: 8/32 Service Name : User Name : adslppp@telefonicanetpa Password : ******** IP Address : Obtain an IP Address Automatically Network Address Translation: SUA Only Connection: Nailed-Up Connection LAN Information: IP Address: 192.168.1.1 IP Mask: 255.255.255.0 DHCP: ON Client IP Pool Starting Address: 192.168.1.33 Size of Client IP Pool: 222 ________________________________________ Wizard Setup - ISP Parameters for Internet Access ________________________________________ LAN connections Test your Ethernet Connection PASS WAN connections Test ADSL synchronization PASS Test ADSL(ATM OAM) loopback test PASS Test PPP/PPPoE server connection PASS Ping default gateway FAIL ________________________________________

I just read through the thread of luckydogs, Some modems and routers can be and are configured not to reply to the ping. I'm not sure if that was your router or modem not repling to the ping, it kind of looked like the modem because it would be the gateway. Have you tryed pinging past the modem? We can step you thru that if needed. What other symptoms are you having, I assume the internet isn't working?