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I'm Jessica

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This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

so we were looking for water slides for our kids yesterday (online) and the next thing you know we have the gnarliest virus ever…..its the one where a red screen takes over your desktop and the computer keeps going to a website safe nav…..but doesn't really go anywhere…..my whole computer is totally bugged….can't use cntrl alt delete….can't check my e-mail….on the verge of death. need help desperately!
Hello Jmulheim and welcome to the forums,

firstly I'd like to say that I'm only an avid forum-ite here and do not represent the site in any way…. ATM that is ;)

secondly I think you've come to the right place for help. so I'll do my best to get you started.

Please visit the thread located: Here and read through this thoroughly and follow it's instructions. If you need help or have any problems respond here and I'll do my best to help you out.

again, welcome to the forums, have a look around and if you need anything, let me know.