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3 replies to this topic

#1 Bear12003

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Posted 29 March 2008 - 05:45 PM

:pullhair: I don't know if any of you can assist, but where do I locate info on "smrgdf program not found - autocheck cancelled" ?

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#2 LDTate

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Posted 08 April 2008 - 03:28 PM

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Sorry about the delay in responding :(

If you still need help, Scan again with HijackThis, and copy/paste" a new log file into this thread.

Also please describe how your computer behaves at the moment.

The forum is run by volunteers who donate their time and expertise.

Want to help others? Join the ClassRoom and learn how.

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#3 Bear12003

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Posted 09 April 2008 - 04:27 PM

:thumbup: Better late than never - thank you. I followed the advise you had written plus info from another 'sounding' board and completely removed everything after about three hours. As well I contacted the company and requested info to be sure everything was removed and why they allow their program to install in this way - apparently it is a flaw that they are looking into and hope to have resolved soon. They do not like the negative responses (I told them about the site) as they truly believe in their product....will see what happens. Again thank you....my computer is running nicely, albeit a little slow but that is better than it was. 'The Bear'

#4 LDTate

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Posted 09 April 2008 - 04:49 PM

Thanks for posting back and letting us know :thumbup:

The forum is run by volunteers who donate their time and expertise.

Want to help others? Join the ClassRoom and learn how.

Logs will be closed if you haven't replied within 3 days

 

If you would like to paypal.gif for the help you received.
 

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