Network Connections are empty

LDTate has been helping me so far but said I needed one of the network/hardware techs.
This is part of the last thing I wrote to him:

I had to use the snapfiles download. The Network Connections are still empty.
Before I got to this point I did get a Network Connections box saying:

The Network Connections Folder was unable to retrieve the list of Network adapters on your machine. Please make sure that the Network Connections Service is enabled & running.

This is the link to the HijackThis log:

http://forums.whatthetech.com/Windows_XP_P…394#entry443394

Any help is much appreciated.
Thanks,
Mary

Hello Mary,

Sorry for the late response. Please see if the following fix works for you:
Go to Start | Run, type cmd, and press Enter. In the command prompt that appears, please enter each of the following commands, one at a time, pressing Enter after entering the command:
regsvr32 netshell.dll
regsvr32 netcfgx.dll
regsvr32 netman.dll

Let me if there is an error on any of these commands.

Regards,

Ax

Hi Ax!
Thanks for the reply. I took the computer into a shop to be fixed. At least that was the plan anyway. I've writen more on the subject in the Windows forum:

http://forums.whatthetech.com/Trouble_w_Wi…816#entry443816

I hope I did the link the right way.
Thanks again,
Mary