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Spyware / Malware / Virus Removal

[Resolved] Adware.Purityscan infection

4 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
Hello,

I have a computer that has been recently been infected with Adware.Purityscan. Symantec Antivirus picks it up but does not seem to fix the issue. Everytime I delete the file and restart it comes back. It seems to have a different file infected each time the computer is rebooted. The computer seems to run fine it's just Symantec keeps picking this up and it is getting rather annoying for the end user. Here is a sample of what Symantec is telling me:

Scan type: Auto-Protect Scan
Event: Risk Found!
Security risk detected: Adware.Purityscan
File: C:\Program Files\Common Files\a?sembly\lsass.exe
Location: C:\Program Files\Common Files\a?sembly
Computer: MAINTENANCE2
User: SYSTEM
Action taken: Pending Side Effects Analysis : Access allowed
Date found: Thursday, February 28, 2008 4:04:07 PM

This comes up everytime the computer is restarted. The only thing that may change is the file that is infected and it's location.

Here is my Highjackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 4:15:58 PM, on 2/28/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\Program Files\Symantec AntiVirus\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\System32\basfipm.exe
C:\CVIEW\Apps\comserv.exe
C:\CVIEW\Apps\ddesvr.exe
C:\WINDOWS\System32\RegSrvc.exe
C:\CVIEW\dbase\sqlany50\Win32\dbeng50.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\TIREMOTE\TIRemoteService.exe
C:\CVIEW\Apps\obsserv.exe
C:\CVIEW\Apps\repserv.exe
C:\CVIEW\Apps\actserv.exe
C:\CVIEW\Apps\guisvc.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\1XConfig.exe
C:\Program Files\Symantec AntiVirus\SmcGui.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\TIREMOTE\TIServiceMonitor.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\??curity\taskmgr.exe
C:\PROGRA~1\COMMON~1\ASEMBL~1\lsass.exe
C:\CVIEW\Apps\alarmind.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.starware.com/dp/startpage?src_id=337
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://as.starware.com/dp/search?x=wKX1ILE…Za8ZOnSiUjPJmM=
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: (no name) - {D49E9D35-254C-4c6a-9D17-95018D228FF5} - (no file)
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [bascstray] BascsTray.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Timekeeper Central] "C:\Program Files\Kronos\Timekeeper Central\tkc\RemapClientDrives.exe" Timekeeper Central
O4 - HKLM\..\Run: [ExploreUpdSched] C:\WINDOWS\SYSTEM32\mwinqndq.exe CHD003
O4 - HKLM\..\Run: [Track-It! Workstation Manager Service Monitor] C:\WINDOWS\TIREMOTE\TIServiceMonitor.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [Yiu] C:\WINDOWS\??curity\taskmgr.exe
O4 - HKCU\..\Run: [Ncao] "C:\PROGRA~1\COMMON~1\ASEMBL~1\lsass.exe" -vt ndrv
O4 - Startup: Think-Adz.lnk = C:\WINDOWS\SYSTEM32\mwinqndq.exe
O4 - Global Startup: ComfortVIEW Alarm Indicator.lnk = C:\CVIEW\Apps\alarmind.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {B2BE75F3-9197-11CF-ABF4-08000996E931} (Autodesk WHIP! Control) - http://www.kclcutsheets.com/KCLSearch/whip.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = sjph.local
O17 - HKLM\Software\..\Telephony: DomainName = sjph.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = sjph.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = sjph.local
O20 - Winlogon Notify: Sebring - C:\WINDOWS\System32\LgNotify.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Broadcom ASF IP monitoring service v6.0.3 (BAsfIpM) - Broadcom Corp. - C:\WINDOWS\System32\basfipm.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: ComfortVIEW ActionService - Carrier Corporation - C:\CVIEW\Apps\actserv.exe
O23 - Service: ComfortVIEW CommService - Carrier Corporation - C:\CVIEW\Apps\comserv.exe
O23 - Service: ComfortVIEW DDEService - Carrier Corporation - C:\CVIEW\Apps\ddesvr.exe
O23 - Service: ComfortVIEW GUIService - Carrier Corporation - C:\CVIEW\Apps\guisvc.exe
O23 - Service: ComfortVIEW ObjectService - Carrier Corporation - C:\CVIEW\Apps\obsserv.exe
O23 - Service: ComfortVIEW ReportService - Carrier Corporation - C:\CVIEW\Apps\repserv.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\SNAC.EXE
O23 - Service: SQL Anywhere - bsiv (SQLANYe_bsiv) - Unknown owner - C:\CVIEW\dbase\sqlany50\Win32\dbeng50.exe
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Track-It! Workstation Manager (TIRmtSvc) - Numara Software, Inc. - C:\WINDOWS\TIREMOTE\TIRemoteService.exe



I would also like to add that I have ran Symantec Antivirus, Adaware 2007 and ATF cleaner and nothing has worked so far. Thank you in advance for all your help.
Post #2
Hello

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
  • Please, never rename Combofix unless instructed.
  • Close any open browsers.
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

    ———————————————————–

    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

      ———————————————————–

    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

    ———————————————————–

  • Double click on combofix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.
**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**
Post #3
Thank you for the very fast reply. :notworthy: Here are both items as requested.

combofix
————–
ComboFix 08-03-01 - mvanwestenberg 2008-02-29 15:00:58.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.189 [GMT -5:00]
Running from: C:\Documents and Settings\[removed]\Desktop\ComboFix.exe
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
C:\Documents and Settings\maintenance\Start Menu\Programs\Startup\think-adz.lnk
C:\Documents and Settings\MVanWestenberg\Application Data\DOBE~1
C:\Documents and Settings\MVanWestenberg\Application Data\ICROSO~1.NET
C:\Documents and Settings\MVanWestenberg\Application Data\MANTEC~1
C:\Documents and Settings\MVanWestenberg\Application Data\MBOLS~1
C:\Documents and Settings\MVanWestenberg\Application Data\RACLE~1
C:\Documents and Settings\MVanWestenberg\Application Data\SKS~1
C:\Documents and Settings\MVanWestenberg\Application Data\WNSXS~1
C:\Documents and Settings\MVanWestenberg\My Documents\FNTS~1
C:\Documents and Settings\MVanWestenberg\My Documents\ICROSO~1
C:\Documents and Settings\MVanWestenberg\My Documents\MCROSO~1
C:\Documents and Settings\MVanWestenberg\My Documents\RACLE~1
C:\Documents and Settings\MVanWestenberg\My Documents\SCURIT~1
C:\Documents and Settings\MVanWestenberg\My Documents\SSEMBL~1
C:\Documents and Settings\MVanWestenberg\My Documents\SSTEM3~1
C:\Documents and Settings\MVanWestenberg\My Documents\YSTEM3~1
C:\Documents and Settings\MVanWestenberg\Start Menu\Programs\Startup\think-adz.lnk
C:\Program Files\Common Files\asembl~1
C:\Program Files\Common Files\asembl~1\a?sembly\
C:\Program Files\Common Files\asembl~1\lsass.exe
C:\Program Files\Common Files\crosof~1
C:\Program Files\Common Files\dobe~1
C:\Program Files\Common Files\dobe~2
C:\Program Files\Common Files\icroso~1.net
C:\Program Files\Common Files\pppatc~1
C:\Program Files\Common Files\sembly~1
C:\Program Files\Common Files\sks~1
C:\Program Files\Common Files\smbols~1
C:\Program Files\Common Files\Yazzle1281OinUninstaller.exe
C:\Program Files\Common Files\ymante~1
C:\Program Files\icroso~1.net
C:\Program Files\racle~1
C:\Program Files\sks~1
C:\Program Files\ystem3~1
C:\WINDOWS\crosof~1
C:\WINDOWS\curity~1
C:\WINDOWS\curity~1\taskmgr.exe
C:\WINDOWS\fnts~1
C:\WINDOWS\icroso~1.net
C:\WINDOWS\mantec~1
C:\WINDOWS\ssembl~1
C:\WINDOWS\stem~1
C:\WINDOWS\system32\crosof~1.net
C:\WINDOWS\system32\curity~1
C:\WINDOWS\system32\drivers\fad.sys
C:\WINDOWS\system32\icroso~1
C:\WINDOWS\system32\mcroso~1
C:\WINDOWS\system32\mcroso~1.net
C:\WINDOWS\system32\pppatc~1
C:\WINDOWS\system32\racle~1
C:\WINDOWS\system32\racle~2
C:\WINDOWS\system32\scurit~1
C:\WINDOWS\system32\sks~1
C:\WINDOWS\system32\smante~1
C:\WINDOWS\system32\winpfz32.sys
C:\WINDOWS\system32\wnscpsv32.exe
C:\WINDOWS\system32\ystem~1
C:\WINDOWS\system32\zxdnt3d.cfg
C:\WINDOWS\tsks~1
C:\WINDOWS\wnsxs~1

—– BITS: Possible infected sites —–

hxxp://sjph06
.
((((((((((((((((((((((((( Files Created from 2008-02-01 to 2008-03-01 )))))))))))))))))))))))))))))))
.

2008-02-29 00:23 . 2008-02-29 00:23 9,662 –a—— C:\WINDOWS\SYSTEM32\ZoneAlarmIconUS.ico

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-02-28 17:54 ——— d—–w C:\Program Files\The Weather Channel FW
2008-01-24 17:27 806 —-a-w C:\WINDOWS\system32\drivers\SYMEVENT.INF
2008-01-24 17:27 60,808 —-a-w C:\WINDOWS\SYSTEM32\S32EVNT1.DLL
2008-01-24 17:27 136,496 —-a-w C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2008-01-24 17:27 10,652 —-a-w C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2008-01-24 17:27 ——— d—–w C:\Program Files\Symantec
2008-01-10 17:56 ——— d—–w C:\Program Files\Symantec AntiVirus
2008-01-10 17:50 ——— d—–w C:\Program Files\Common Files\Symantec Shared
2008-01-10 17:50 ——— d—–w C:\Documents and Settings\All Users\Application Data\Symantec
2007-06-15 09:54 29,992 —-a-w C:\Documents and Settings\MVanWestenberg\Application Data\GDIPFONTCACHEV1.DAT
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Yiu"="C:\WINDOWS\??curity\taskmgr.exe" [ ]
"Ncao"="C:\PROGRA~1\COMMON~1\ASEMBL~1\lsass.exe" [ ]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="C:\Program Files\Apoint\Apoint.exe" [2003-06-11 00:07 147456]
"ATIModeChange"="Ati2mdxx.exe" [2001-09-04 17:24 28672 C:\WINDOWS\SYSTEM32\Ati2mdxx.exe]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2003-07-29 14:30 335872]
"bascstray"="BascsTray.exe" []
"PRONoMgr.exe"="C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe" [2003-05-28 18:32 86016]
"DVDSentry"="C:\WINDOWS\System32\DSentry.exe" [2002-07-17 11:18 28672]
"AdaptecDirectCD"="C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" [2002-12-17 13:28 684032]
"REGSHAVE"="C:\Program Files\REGSHAVE\REGSHAVE.exe" [2002-02-04 21:32 53248]
"Timekeeper Central"="C:\Program Files\Kronos\Timekeeper Central\tkc\RemapClientDrives.exe" [2002-08-27 15:50 24576]
"Track-It! Workstation Manager Service Monitor"="C:\WINDOWS\TIREMOTE\TIServiceMonitor.exe" [2007-06-01 10:13 165888]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-11-08 11:29 115560]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
ComfortVIEW Alarm Indicator.lnk - C:\CVIEW\Apps\alarmind.exe [2006-03-08 07:50:31 344064]
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2003-11-11 08:13:29 24576]
Exif Launcher.lnk - C:\Program Files\FinePixViewer\QuickDCF.exe [2002-01-09 20:53:14 200704]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2001-02-13 01:01:04 83360]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"disablecad"= 1 (0x1)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\Sebring]
C:\WINDOWS\System32\LgNotify.dll 2003-06-20 08:03 110592 C:\WINDOWS\SYSTEM32\LgNotify.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=

R2 ComfortVIEW ActionService;ComfortVIEW ActionService;C:\CVIEW\Apps\actserv.exe [2003-01-15 08:41]
R2 ComfortVIEW CommService;ComfortVIEW CommService;C:\CVIEW\Apps\comserv.exe [2003-01-15 08:40]
R2 ComfortVIEW DDEService;ComfortVIEW DDEService;C:\CVIEW\Apps\ddesvr.exe [2003-01-15 08:40]
R2 ComfortVIEW GUIService;ComfortVIEW GUIService;C:\CVIEW\Apps\guisvc.exe [2003-01-15 08:41]
R2 ComfortVIEW ObjectService;ComfortVIEW ObjectService;C:\CVIEW\Apps\obsserv.exe [2003-01-15 08:40]
R2 ComfortVIEW ReportService;ComfortVIEW ReportService;C:\CVIEW\Apps\repserv.exe [2003-01-15 08:40]
R2 SQLANYe_bsiv;SQL Anywhere - bsiv;C:\CVIEW\dbase\sqlany50\Win32\dbeng50.exe [1998-11-10 16:27]
R2 TIRmtSvc;Track-It! Workstation Manager;C:\WINDOWS\TIREMOTE\TIRemoteService.exe [2007-06-01 10:13]
R3 O2SCBUS;O2Micro SmartCardBus Reader;C:\WINDOWS\system32\DRIVERS\ozscr.sys [2002-11-08 14:13]

.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-03-01 15:03:04
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-03-01 15:03:53
ComboFix-quarantined-files.txt 2008-03-01 20:03:38
.
2007-08-06 18:28:11 — E O F —





Hijackthis
—————-

Logfile of HijackThis v1.99.1
Scan saved at 15:08, on 2008-02-29
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\Program Files\Symantec AntiVirus\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\System32\basfipm.exe
C:\CVIEW\Apps\comserv.exe
C:\CVIEW\Apps\ddesvr.exe
C:\WINDOWS\System32\RegSrvc.exe
C:\CVIEW\dbase\sqlany50\Win32\dbeng50.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\TIREMOTE\TIRemoteService.exe
C:\CVIEW\Apps\obsserv.exe
C:\CVIEW\Apps\repserv.exe
C:\CVIEW\Apps\actserv.exe
C:\CVIEW\Apps\guisvc.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\System32\1XConfig.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec AntiVirus\SmcGui.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\TIREMOTE\TIServiceMonitor.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\CVIEW\Apps\alarmind.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.starware.com/dp/startpage?src_id=337
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: (no name) - {D49E9D35-254C-4c6a-9D17-95018D228FF5} - (no file)
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [bascstray] BascsTray.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Timekeeper Central] "C:\Program Files\Kronos\Timekeeper Central\tkc\RemapClientDrives.exe" Timekeeper Central
O4 - HKLM\..\Run: [Track-It! Workstation Manager Service Monitor] C:\WINDOWS\TIREMOTE\TIServiceMonitor.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [Yiu] C:\WINDOWS\??curity\taskmgr.exe
O4 - HKCU\..\Run: [Ncao] "C:\PROGRA~1\COMMON~1\ASEMBL~1\lsass.exe" -vt ndrv
O4 - Global Startup: ComfortVIEW Alarm Indicator.lnk = C:\CVIEW\Apps\alarmind.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport; to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {B2BE75F3-9197-11CF-ABF4-08000996E931} (Autodesk WHIP! Control) - http://www.kclcutsheets.com/KCLSearch/whip.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = sjph.local
O17 - HKLM\Software\..\Telephony: DomainName = sjph.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = sjph.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = sjph.local
O20 - Winlogon Notify: Sebring - C:\WINDOWS\System32\LgNotify.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Broadcom ASF IP monitoring service v6.0.3 (BAsfIpM) - Broadcom Corp. - C:\WINDOWS\System32\basfipm.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: ComfortVIEW ActionService - Carrier Corporation - C:\CVIEW\Apps\actserv.exe
O23 - Service: ComfortVIEW CommService - Carrier Corporation - C:\CVIEW\Apps\comserv.exe
O23 - Service: ComfortVIEW DDEService - Carrier Corporation - C:\CVIEW\Apps\ddesvr.exe
O23 - Service: ComfortVIEW GUIService - Carrier Corporation - C:\CVIEW\Apps\guisvc.exe
O23 - Service: ComfortVIEW ObjectService - Carrier Corporation - C:\CVIEW\Apps\obsserv.exe
O23 - Service: ComfortVIEW ReportService - Carrier Corporation - C:\CVIEW\Apps\repserv.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\SNAC.EXE
O23 - Service: SQL Anywhere - bsiv (SQLANYe_bsiv) - Unknown owner - C:\CVIEW\dbase\sqlany50\Win32\dbeng50.exe
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Track-It! Workstation Manager (TIRmtSvc) - Numara Software, Inc. - C:\WINDOWS\TIREMOTE\TIRemoteService.exe


Thanks again.
Post #4
Hello

1. Please re-open HiJackThis and choose do a system scan only. Check the boxes next to ONLY the entries listed below(if present):

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.starware.com/dp/startpage?src_id=337
O3 - Toolbar: (no name) - {D49E9D35-254C-4c6a-9D17-95018D228FF5} - (no file)
O4 - HKCU\..\Run: [Yiu] C:\WINDOWS\??curity\taskmgr.exe
O4 - HKCU\..\Run: [Ncao] "C:\PROGRA~1\COMMON~1\ASEMBL~1\lsass.exe" -vt ndrv

2. Now close all windows other than HiJackThis, including browsers, so that nothing other than HijackThis is open, then click Fix Checked. A box will pop up asking you if you wish to fix the selected items. Please choose YES. Once it has fixed them, please exit/close HijackThis.



Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan. Check all the boxes and click Start Scan
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.


Reboot and post a new HijackThis log and tell me how your PC is running
Post #5
Here you go. Here's the MBAM log along with a new HijackThis log.

**NOTE**: The MBAM log says no action taken for all those files but I clicked remove selected and it quarantined/removed those files.


MBAM
—————-

Malwarebytes' Anti-Malware 1.05
Database version: 427

Scan type: Full Scan (A:\|C:\|G:\|J:\|K:\|L:\|M:\|P:\|)
Objects scanned: 56749
Time elapsed: 37 minute(s), 41 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 65

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\Software\Mozilla\Firefox\Extensions\{59a40ac9-e67d-4155-b31d-4b7330fcd2d6} (Adware.PurityScan) -> No action taken.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\QooBox\Quarantine\C\Program Files\Common Files\ASEMBL~1\lsass.exe.vir (Adware.PurityScan) -> No action taken.
C:\QooBox\Quarantine\C\WINDOWS\CURITY~1\taskmgr.exe.vir (Adware.ClickSpring) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1290\A0086524.exe (Adware.Purityscan) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1290\A0086529.dll (Adware.ZenoSearch) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1293\A0087575.exe (Adware.Purityscan) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1293\A0087580.dll (Adware.ZenoSearch) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1296\A0087636.exe (Adware.Purityscan) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1296\A0087641.dll (Adware.ZenoSearch) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1299\A0087685.exe (Adware.Purityscan) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1299\A0087690.dll (Adware.ZenoSearch) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1299\A0087706.exe (Adware.Purityscan) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1299\A0087711.dll (Adware.ZenoSearch) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1301\A0087753.exe (Adware.Purityscan) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1301\A0087758.dll (Adware.ZenoSearch) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1303\A0087815.exe (Adware.Purityscan) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1303\A0087820.dll (Adware.ZenoSearch) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1304\A0087852.exe (Adware.Purityscan) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1304\A0087857.dll (Adware.ZenoSearch) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1308\A0089947.exe (Adware.Purityscan) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1308\A0089952.dll (Adware.ZenoSearch) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1317\A0090344.exe (Adware.Purityscan) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1317\A0090349.dll (Adware.ZenoSearch) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1318\A0090373.exe (Adware.Purityscan) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1318\A0090377.dll (Adware.ZenoSearch) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1320\A0091405.exe (Adware.Purityscan) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1320\A0091409.dll (Adware.ClickSpring) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1321\A0091447.exe (Adware.Purityscan) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1321\A0091452.dll (Adware.ClickSpring) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1321\A0091497.exe (Adware.Purityscan) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1321\A0091501.dll (Adware.ClickSpring) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1324\A0091583.exe (Adware.Purityscan) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1324\A0091587.dll (Adware.ClickSpring) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1325\A0091608.exe (Adware.ClickSpring) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1325\A0091612.dll (Adware.ClickSpring) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1333\A0091704.exe (Adware.ClickSpring) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1333\A0091708.dll (Adware.ClickSpring) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1336\A0091767.exe (Adware.ClickSpring) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1336\A0091771.dll (Adware.ClickSpring) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1338\A0091806.exe (Adware.ClickSpring) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1338\A0091810.dll (Adware.ClickSpring) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1338\A0091826.exe (Adware.ClickSpring) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1338\A0091830.dll (Adware.ClickSpring) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1339\A0091849.exe (Adware.ClickSpring) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1339\A0091853.dll (Adware.ClickSpring) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1340\A0091877.exe (Adware.ClickSpring) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1340\A0091881.dll (Adware.ClickSpring) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1342\A0091936.exe (Adware.ClickSpring) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1342\A0091940.dll (Adware.ClickSpring) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1343\A0091975.exe (Adware.ClickSpring) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1343\A0091979.dll (Adware.ClickSpring) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1346\A0092050.exe (Adware.ClickSpring) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1346\A0092054.dll (Adware.ClickSpring) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1350\A0092142.exe (Adware.ClickSpring) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1350\A0092146.dll (Adware.ClickSpring) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1352\A0092180.exe (Adware.Hotbar) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1352\A0092192.dll (Adware.Hotbar) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1352\A0092193.dll (Adware.Hotbar) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1352\A0092195.exe (Adware.Hotbar) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1352\A0092196.exe (Adware.Hotbar) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1352\A0092197.exe (Adware.Hotbar) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1352\A0092198.exe (Adware.Hotbar) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1352\A0092199.exe (Adware.Hotbar) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1352\A0092209.dll (Adware.ClickSpring) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1356\A0092449.exe (Adware.PurityScan) -> No action taken.
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1356\A0092450.exe (Adware.ClickSpring) -> No action taken.



HijackThis
————–


Logfile of HijackThis v1.99.1
Scan saved at 4:11:06 PM, on 2008-02-29
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\Program Files\Symantec AntiVirus\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\System32\basfipm.exe
C:\CVIEW\Apps\comserv.exe
C:\CVIEW\Apps\ddesvr.exe
C:\WINDOWS\System32\RegSrvc.exe
C:\CVIEW\dbase\sqlany50\Win32\dbeng50.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\TIREMOTE\TIRemoteService.exe
C:\CVIEW\Apps\obsserv.exe
C:\CVIEW\Apps\repserv.exe
C:\CVIEW\Apps\actserv.exe
C:\CVIEW\Apps\guisvc.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\System32\1XConfig.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec AntiVirus\SmcGui.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\TIREMOTE\TIServiceMonitor.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\spoolsv.exe
C:\CVIEW\Apps\alarmind.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\userinit.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [bascstray] BascsTray.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Timekeeper Central] "C:\Program Files\Kronos\Timekeeper Central\tkc\RemapClientDrives.exe" Timekeeper Central
O4 - HKLM\..\Run: [Track-It! Workstation Manager Service Monitor] C:\WINDOWS\TIREMOTE\TIServiceMonitor.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - Global Startup: ComfortVIEW Alarm Indicator.lnk = C:\CVIEW\Apps\alarmind.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {B2BE75F3-9197-11CF-ABF4-08000996E931} (Autodesk WHIP! Control) - http://www.kclcutsheets.com/KCLSearch/whip.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = sjph.local
O17 - HKLM\Software\..\Telephony: DomainName = sjph.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = sjph.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = sjph.local
O20 - Winlogon Notify: Sebring - C:\WINDOWS\System32\LgNotify.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Broadcom ASF IP monitoring service v6.0.3 (BAsfIpM) - Broadcom Corp. - C:\WINDOWS\System32\basfipm.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: ComfortVIEW ActionService - Carrier Corporation - C:\CVIEW\Apps\actserv.exe
O23 - Service: ComfortVIEW CommService - Carrier Corporation - C:\CVIEW\Apps\comserv.exe
O23 - Service: ComfortVIEW DDEService - Carrier Corporation - C:\CVIEW\Apps\ddesvr.exe
O23 - Service: ComfortVIEW GUIService - Carrier Corporation - C:\CVIEW\Apps\guisvc.exe
O23 - Service: ComfortVIEW ObjectService - Carrier Corporation - C:\CVIEW\Apps\obsserv.exe
O23 - Service: ComfortVIEW ReportService - Carrier Corporation - C:\CVIEW\Apps\repserv.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\SNAC.EXE
O23 - Service: SQL Anywhere - bsiv (SQLANYe_bsiv) - Unknown owner - C:\CVIEW\dbase\sqlany50\Win32\dbeng50.exe
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Track-It! Workstation Manager (TIRmtSvc) - Numara Software, Inc. - C:\WINDOWS\TIREMOTE\TIRemoteService.exe


Thank you again. As far as how the computer is running. Everything seems normal. Symantec has not popped up yet about finding any infected files. But that may change. I am going to run a full system scan with Symantec and see if it says anything. Symantec was popping up when I ran the Malware removal program but I guess that's just normal.

The user that uses this computer is gone for the weekend so I will let them get on it Monday and find out how it's running from them. I will get back to you Monday and let you know how everything is running. Thank you so much for your help. If there is anything else you see that I can take care of just let me know and I will most likely get to it Monday morning.

Thanks–
Post #6
Your logs are clean ! We need to do a few things

Now lets uninstall Combofix:
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK
The above procedure will do the following:
  • Delete ComboFix and its associated files and folders.
  • Delete VundoFix backups, if present
  • Delete the C:\Deckard folder, if present
  • Delete the C:_OtMoveIt folder, if present
  • Reset the clock settings.
  • Hide file extensions, if required.
  • Hide System/Hidden files, if required.
  • Reset System Restore.



Below I have included a number of recommendations for how to protect your computer against malware infections.

* Keep Windows updated by regularly checking their website at :
http://windowsupdate.microsoft.com/
This will ensure your computer has always the latest security updates available installed on your computer.

* To reduce re-infection for malware in the future, I strongly recommend installing these free programs:
SpywareBlaster protects against bad ActiveX
IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all
Have a look at this tutorial for IE-Spyad here

* SpywareGuard offers realtime protection from spyware installation attempts.

Make Internet Explorer more secure
  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
  • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

* MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

* Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
Here

* Take a good look at the following suggestions for malware prevention by reading Tony Klein’s article 'How Did I Get Infected In The First Place'
Here

Thank you for your patience, and performing all of the procedures requested.
Post #7
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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