[Closed] Vista problems with Vundo

Hi Guys,

I have a PC that the BIL has done something to, not admitting anything, you know how it goes.with the comment "it just stopped working properly". He was only getting on it to "check the real estate websites" though I know that's not the case as he was logged into msn messager and who knows what else.

The PC started having problems when he was using it.
Now that I have it the symptoms are:
On start up there is a short moment where it appears that the video driver is not working correctly as there is a few funny lines on a black screen before it goes into Vista startup.
I log on as per normal and it does it fairly quickly.

Once I log on, I start getting popup error msgs about missing files and a WordPerfect Registration popup.

I removed the HDD and attached it to my working Win XP Laptop and Norton 360 came up with a bunch of Error msgs relating to Vundo infection.

I let it take care of them, and reinstalled the HDD after a reboot.
Now when I log in it comes up with
Error loading C:\users\username\Appdata\Local\Temp\kkxwfbcp.dll
Error loading C:\users\username\Appdata\Local\Temp\gebcy.dll
Error loading C:\users\username\Appdata\Local\Temp\wvctnggx.dll
Error loading C:\users\username\Appdata\Local\Temp\hgday.dll

And a final popup saying the Recycle Bin on C:\ is corrupted. Do you want to empty the Recycle Bin for this drive?

I looked around for a Vundo Fix but it appears it's only good for 2000/XP not Vista. This machine has Home Premium on it.

Logfile of HijackThis v1.99.1
Scan saved at 10:50:51 AM, on 21/02/2008
Platform: Unknown Windows (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16609)

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\CyberLink\PowerCinema\PCMService.exe
C:\Program Files\Nero\Nero 7\InCD\InCD.exe
C:\Program Files\Lexmark 9300 Series\lxcqmon.exe
C:\Program Files\Lexmark 9300 Series\ezprint.exe
C:\Windows\System32\spool\drivers\w32x86\3\WrtMon.exe
C:\Program Files\Windows Live\Family Safety\fssui.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Common Files\MySoftware\Newsflsh.exe
C:\Program Files\PlayTV B1000\PVRemote.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\System32\spool\drivers\w32x86\3\WrtProc.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Windows Live OneCare Family Safety Browser Helper - {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - C:\Program Files\Windows Live\Family Safety\fssbho.dll
O2 - BHO: (no name) - {69B98C68-D2B8-4A4E-9CB7-E85B6F3A7014} - C:\Program Files\Video Add-on\isfmdl.dll (file missing)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WordPerfect Office 1215] C:\Program Files\WordPerfect Office 12\Programs\Registration.exe /title="WordPerfect Office 12" /date=101907 serial=wo12wrx-0052863-qwe lang=EN
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\CyberLink\PowerCinema\PCMService.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Nero\Nero 7\InCD\InCD.exe
O4 - HKLM\..\Run: [lxcqmon.exe] "C:\Program Files\Lexmark 9300 Series\lxcqmon.exe"
O4 - HKLM\..\Run: [Lexmark 9300 Series Fax Server] "C:\Program Files\Lexmark 9300 Series\fm3032.exe" /s
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 9300 Series\ezprint.exe"
O4 - HKLM\..\Run: [WrtMon.exe] C:\Windows\system32\spool\drivers\w32x86\3\WrtMon.exe
O4 - HKLM\..\Run: [LXCQCATS] rundll32 C:\Windows\system32\spool\DRIVERS\W32X86\3\LXCQtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [fssui] "C:\Program Files\Windows Live\Family Safety\fssui.exe" -autorun
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MSServer] rundll32.exe C:\Users\CYCLON~1\AppData\Local\Temp\hgday.dll,#1
O4 - HKCU\..\Run: [cmds] rundll32.exe C:\Users\CYCLON~1\AppData\Local\Temp\gebcy.dll,c
O4 - HKCU\..\Run: [MS Juan] rundll32 "C:\Users\CYCLON~1\AppData\Local\Temp\wvctnggx.dll",run
O4 - HKCU\..\Run: [1a2e7202] rundll32.exe "C:\Users\CYCLON~1\AppData\Local\Temp\kkxwfbcp.dll",b
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Newsflash.lnk = ?
O4 - Global Startup: PVRemote.lnk = C:\Program Files\PlayTV B1000\PVRemote.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: (no name) - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.securesoftwarefeed.com/redirect.php (file missing)
O9 - Extra 'Tools' menuitem: IE Anti-Spyware - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.securesoftwarefeed.com/redirect.php (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll
O11 - Options group: [INTERNATIONAL] International*
O13 - Gopher Prefix:
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
O18 - Protocol: wlmailhtml - {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - C:\Program Files\Windows Live\Mail\mailcomm.dll
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\CyberLink\PowerCinema\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\CyberLink\PowerCinema\Kernel\TV\CLSched.exe
O23 - Service: @%SystemRoot%\ehome\ehstart.dll,-101 (ehstart) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
O23 - Service: lxcq_device - - C:\Windows\system32\lxcqcoms.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %ProgramFiles%\Windows Media Player\wmpnetwk.exe (file missing)

I also got the following errors when running HJT

I was unable to access the Hosts file and need to do it manually.

An unexpected error has occurred at procedure: modMain_CheckOther1Item()
Error #75 - Path/File access error

Please email me at [removed], reporting the following:
* What you were trying to fix when the error occurred, if applicable
* How you can reproduce the error
* A complete HijackThis scan log, if possible

Windows version: Windows NT 6.00.1904
MSIE version: 7.0.6000.16609
HijackThis version: 1.99.1

This message has been copied to your clipboard.
Click OK to continue the rest of the scan.

Hi Schotty,

Please download and install the latest version of HijackThis from here:
http://downloads.malwareremoval.com/HJTInstall.exe

Once you have downloaded the new version, remove the old version via Start->Control Panel->Programs and Features and then use Windows Explorer (right-click Start & select Explore) to delete the old program file:

C:\Program Files\HijackThis\HijackThis.exe

Then run the new version's installer HJTInstall.exe and follow the prompts.
After installing, HijackThis will open automatically, close the program for now.

————————————————————————

Next, download SmitfraudFix (by S!Ri) to your Desktop.
http://siri.urz.free.fr/Fix/SmitfraudFix.exe

Right-click SmitfraudFix.exe and select Run as administrator
Select option #1 - Search by typing 1 and press Enter
This program will scan large amounts of files on your computer for known patterns so please be patient while it works. When it is done, the results of the scan will be displayed and it will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed.

IMPORTANT: Do NOT run any other options until you are asked to do so!

If the tool fails to launch from the Desktop, please move SmitfraudFix.exe directly to the root of the system drive (usually C: ), and launch from there.

Note: process.exe is detected by some antivirus programs as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user. Further info is available here.

————————————————————————

Download Deckard's System Scanner (DSS) to your Desktop (right-click the link, select Save Target As…, select your Desktop and press Save)

• Close all applications and windows.
• Double-click on dss.exe to run it, and follow the prompts.
• When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt<-this one will be minimized
• Make sure Format->Word Wrap is unchecked
• Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and extra.txt in your reply

————————————————————————

Once complete, please post the SmitfraudFix report and both DSS logs, you won't need to produce a new HijackThis log as DSS produces one for you.