just me

hi my name is raven kerns from indiana. and im having massive computer problems. i hope everyone can help

Welcome Raven, You've posted in the best spot to get Expert assistance with your HJT Log. Please know that you should limit your internet browsing if you are connecting via SAFE Mode with Networking, since the major portions of your antivirus and firewall protections are disabled in that SAFE Mode boot state. It would certainly be better to use a different machine for general browsing and online activities, including when you come on line to check your thread here. Otherwise, limit the use of the infected machine until clear and fully functioning with adequate protections. Be patient with the Malware Removal Team, as they are all volunteers and as you can see carry quite a load. Best Regards, Doug

Thanks so much for you help. Im posting a log file for my other computer too. they are both messed up. it sucks

hello , i am new to this forum. and my name is Helen

Hi Austinhan, Welcome to WTT Forums, You can also start your own introduction thread is you like. Hope you find your visit to be enjoyable. Best Regards