CharleneDe
Topic Starter
Hi. I am new to your website and would love if you could help me. I'm not the most computer savvy person in the world so please forgive my ignorance. I recently received a pop up stating that Spyware had been detected on my laptop. I purchase Norton 360 to install and get rid of the virus. Problem is now I can't log onto my computer. When I turn the computer on I get the pop up relating to the Spyware and a message stating that "The application or DLL c:\windows\System32\wowfx.dll is not a valid windows image. Please check this against your installation diskette". So now I'm at a loss. I can't get rid of a virus if I can't login to install the software. The computer is a few years old so I have no problem purchasing another laptop if need by but I would like to at least retrive my digital photos. Any help would be much appreciated. Thanks!