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Spyware / Malware / Virus Removal

[Resolved] Blue Screen!, Blue Screen!...

3 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1 last edited
Well, I'm no expert with computers but I know that getting a blue screen isn't a good sign…

I haven't had my computer that long, less than a couple of months, but the last couple of weeks I've been having a few problems playing videos. Well, when I say a few problems, I mean that I can't. Whenever I load up a video I get a blue screen saying.. Err… Something about emptying files, or something like that. Given that I've seen it so many bloody times now, you'd think that I would be able to remember! This kicks in straight away, about half a second after the video starts, every time. I've run videos with DivX, Quicktime and WMP and I always get the same thing… It just seemed to happen overnight.

I was curious as to whether it's a hardware problem, being that my computer is new, or if it's infected… Saying that, videos worked fine for the first month and a half, so…

Yeah. Any help is really appreciated!

Edit: Oh, and I ran a Bullguard, Adaware and Spybot system scan and they found nothing of any merit.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:21:25, on 17/01/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\BullGuard Software\BullGuard\BullGuardUpdate.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\ASUS\GamerOSD\GamerOSD.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\pspvideo9\pspVideo9.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\BullGuard Software\BullGuard\bullguard.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Belkin\USB F5D7050\Wireless Utility\Belkinwcui.exe
C:\Program Files\KWorld Multimedia\DVB-T 220 Utilities\HMP3XCtl.exe
C:\PROGRA~1\Mozilla Firefox\firefox.exe
C:\Program Files\Java\jre1.6.0_01\bin\jucheck.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.meshcomputers.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.meshcomputers.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [Ptipbmf] rundll32.exe ptipbmf.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ASUSGamerOSD] C:\Program Files\ASUS\GamerOSD\GamerOSD.exe
O4 - HKLM\..\Run: [BullGuard] "C:\Program Files\BullGuard Software\BullGuard\bullguard.exe" -boot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [PSPVideo9] C:\Program Files\pspvideo9\pspVideo9.exe -t
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BullGuard] "C:\Program Files\BullGuard Software\BullGuard\bullguard.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
O4 - HKCU\..\Run: [CTSyncU.exe] "C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Belkin Wireless USB Utility.lnk = C:\Program Files\Belkin\USB F5D7050\Wireless Utility\Belkinwcui.exe
O4 - Global Startup: Remote Control.lnk = C:\Program Files\KWorld Multimedia\DVB-T 220 Utilities\HMP3XCtl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.meshcomputers.com
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: ATK Keyboard Service (ATKKeyboardService) - ASUSTeK COMPUTER INC. - C:\WINDOWS\ATKKBService.exe
O23 - Service: BullGuard LiveUpdate (BGLiveSvc) - BullGuard Software - C:\Program Files\BullGuard Software\BullGuard\BullGuardUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

–
End of file - 7184 bytes
Post #2
Hello and Welcome to the forum.

Nothing bad jumps out but lets see if we can eliminate any bad guys.


I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.

Next:

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.


(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time.

Next:

Download ComboFix from Here to your Desktop.

**Note: In the event you already have Combofix, please delete it from your desktop and download this new version . It is important that it is saved directly to your desktop**
——————————————————————–
  • Close any open browsers and make sure you are disconnected from the net. Unplug the cable if need be before running combofix.
  • WARNING: IF you have not already done so Combofix will disconnect your machine from the Internet when it starts
  • Please do not re-connect your machine back to the Internet until Combofix has completely finished.
——————————————————————–

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review

****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.
Post #3
Hey LDTate!, thanks a lot for taking your time to help me out.

Your help is massively appreciated.

Sorry, I'm not sure what bits of this you need, but here it is:

ComboFix 08-01-20.1 - Jim 2008-01-21 22:25:11.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2473 [GMT 0:00]
Running from: C:\Documents and Settings\[removed]\Desktop\ComboFix.exe
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\system32\Cache

.
((((((((((((((((((((((((( Files Created from 2007-12-21 to 2008-01-21 )))))))))))))))))))))))))))))))
.

2008-01-21 22:24 . 2000-08-31 08:00 51,200 –a—— C:\WINDOWS\NirCmd.exe
2008-01-17 20:21 . 2008-01-17 20:21 d——– C:\Program Files\Trend Micro
2008-01-15 18:45 . 2008-01-15 18:45 d——– C:\Program Files\Lavasoft
2008-01-15 18:45 . 2008-01-15 18:45 d——– C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-01-15 18:44 . 2008-01-15 18:44 d——– C:\Program Files\Common Files\Wise Installation Wizard
2008-01-15 18:21 . 2008-01-15 18:44 d——– C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-01-15 15:12 . 2008-01-15 15:12 d——– C:\Documents and Settings\Guest\Application Data\Talkback
2008-01-13 16:16 . 2003-06-18 17:31 17,920 –a—— C:\WINDOWS\system32\mdimon.dll
2008-01-13 16:16 . 2008-01-13 16:16 376 –a—— C:\WINDOWS\ODBC.INI
2008-01-13 16:15 . 2008-01-13 16:15 d——– C:\Program Files\Microsoft ActiveSync
2008-01-12 14:59 . 2008-01-12 14:59 d——– C:\Program Files\GoldWave
2008-01-11 02:15 . 2008-01-11 02:15 d——– C:\Documents and Settings\Guest\Application Data\DivX
2008-01-11 02:13 . 2007-05-25 08:37 d——– C:\Documents and Settings\Guest\Application Data\CyberLink
2008-01-11 02:13 . 2008-01-11 02:16 d——– C:\Documents and Settings\Guest\Application Data\BullGuard
2008-01-05 01:54 . 2008-01-05 01:54 d——– C:\Program Files\pspvideo9
2008-01-05 01:54 . 2008-01-05 01:54 d——– C:\Program Files\AviSynth 2.5
2008-01-05 01:43 . 2008-01-11 18:09 d——– C:\Program Files\Handbrake
2008-01-05 01:30 . 2008-01-11 17:34 d——– C:\Documents and Settings\All Users\Application Data\Metacafe
2008-01-04 21:56 . 2008-01-04 21:56 156,992 –a—— C:\WINDOWS\system32\DivXCodecVersionChecker.exe
2007-12-27 19:09 . 2007-12-27 19:09 d——– C:\Documents and Settings\Jim\Application Data\Creative
2007-12-27 19:05 . 2000-05-22 08:58 647,872 ——— C:\WINDOWS\system32\Mscomct2.ocx
2007-12-27 19:05 . 1999-10-10 17:00 41,984 ——— C:\WINDOWS\Ctregrun.exe
2007-12-27 19:04 . 2007-12-27 19:04 417,792 –a—— C:\WINDOWS\system32\awrdscdc.ax
2007-12-27 19:03 . 2003-03-18 21:20 1,060,864 ——— C:\WINDOWS\system32\mfc71.dll
2007-12-27 19:02 . 2007-12-27 19:04 d——– C:\Program Files\Audible
2007-12-27 19:01 . 2007-12-27 19:01 d——– C:\Documents and Settings\All Users\Application Data\Creative
2007-12-27 19:00 . 2007-12-27 19:05 d——– C:\Program Files\Creative

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-01-21 22:26 ——— d—–w C:\Documents and Settings\Jim\Application Data\DNA
2008-01-21 22:07 ——— d—–w C:\Documents and Settings\All Users\Application Data\BullGuard
2008-01-17 20:05 196,608 —-a-w C:\WINDOWS\system32\drivers\nStandard.bin
2008-01-14 00:37 ——— d—–w C:\Program Files\DivX
2008-01-12 16:09 ——— d—–w C:\Documents and Settings\Jim\Application Data\BullGuard
2007-12-27 19:47 ——— d–h–w C:\Program Files\InstallShield Installation Information
2007-12-20 02:41 ——— d—–w C:\Documents and Settings\Jim\Application Data\BitTorrent
2007-12-19 20:36 ——— d—–w C:\Documents and Settings\Jim\Application Data\uTorrent
2007-12-17 00:02 ——— d—–w C:\Program Files\uTorrent
2007-12-16 19:19 ——— d—–w C:\Program Files\DNA
2007-12-16 19:19 ——— d—–w C:\Program Files\BitTorrent
2007-12-14 11:32 12,632 —-a-w C:\WINDOWS\system32\lsdelete.exe
2007-12-11 23:41 ——— d—–w C:\Documents and Settings\Jim\Application Data\AdobeUM
2007-12-11 21:36 ——— d—–w C:\Program Files\Gabest
2007-12-09 00:13 98,304 —-a-w C:\WINDOWS\system32\CmdLineExt.dll
2007-12-08 21:35 ——— d—–w C:\Documents and Settings\Jim\Application Data\Apple Computer
2007-12-02 20:34 ——— d—–w C:\Documents and Settings\Jim\Application Data\Samsung
2007-12-02 19:34 ——— d—–w C:\Program Files\Samsung
2007-11-28 03:00 ——— d—–w C:\Documents and Settings\All Users\Application Data\Microsoft Help
2007-11-27 13:09 ——— d—–w C:\Program Files\Sierra
2007-11-26 16:34 ——— d—–w C:\Program Files\MSXML 4.0
2007-11-25 23:25 ——— d—–w C:\Program Files\Bethesda Softworks
2007-11-25 22:30 ——— d—–w C:\Program Files\Java
2007-11-25 22:24 ——— d—–w C:\Documents and Settings\LocalService\Application Data\DivX
2007-11-23 12:50 ——— d—–w C:\Documents and Settings\Jim\Application Data\DivX
2007-11-23 10:48 ——— d—–w C:\Program Files\iTunes
2007-11-23 10:48 ——— d—–w C:\Program Files\iPod
2007-11-23 10:48 ——— d—–w C:\Documents and Settings\All Users\Application Data\Apple Computer
2007-11-23 10:47 ——— d—–w C:\Program Files\Common Files\Apple
2007-11-23 10:47 ——— d—–w C:\Program Files\Apple Software Update
2007-11-23 10:47 ——— d—–w C:\Documents and Settings\All Users\Application Data\Apple
2007-11-23 10:30 ——— d—–w C:\Documents and Settings\Jim\Application Data\Talkback
2007-11-23 10:27 20,048 —-a-w C:\WINDOWS\system32\BgOutlookHook.dll
2007-11-23 10:27 14,152 —-a-w C:\WINDOWS\system32\lccl.dll
2007-11-23 10:27 14,152 —-a-w C:\WINDOWS\system32\client_cc.dll
2007-11-23 10:26 50,896 —-a-w C:\WINDOWS\system32\drivers\BdFileSpy.sys
2007-11-22 14:26 ——— d—–w C:\Program Files\Belkin
2007-11-22 09:50 ——— d—–w C:\Program Files\LucasArts
2007-11-22 09:42 ——— d—–w C:\Program Files\Internet
2007-11-20 13:39 315,392 —-a-w C:\WINDOWS\HideWin.exe
2007-11-07 09:26 721,920 —-a-w C:\WINDOWS\system32\lsasrv.dll
2007-10-29 22:43 1,287,680 —-a-w C:\WINDOWS\system32\quartz.dll
2007-10-27 17:40 227,328 —-a-w C:\WINDOWS\system32\wmasf.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\system32\ctfmon.exe" [2006-03-15 12:00 15360]
"Power2GoExpress"="" []
"BullGuard"="C:\Program Files\BullGuard Software\BullGuard\bullguard.exe" [2007-12-07 12:28 308552]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 16:24 1694208]
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 16:45 313472]
"BitTorrent DNA"="C:\Program Files\DNA\btdna.exe" [2007-12-16 19:19 290112]
"CTSyncU.exe"="C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe" [2006-06-12 14:32 700416]
"SpybotSD TeaTimer"="C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" [2007-08-31 16:46 1460560]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="C:\WINDOWS\ehome\ehtray.exe" [2004-08-10 03:04 59392]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe" [2007-03-14 03:43 83608]
"RemoteControl"="C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe" [2006-11-23 14:10 56928]
"LanguageShortcut"="C:\Program Files\CyberLink\PowerDVD\Language\Language.exe" [2006-12-05 21:55 54832]
"Ptipbmf"="ptipbmf.dll" [2003-06-20 14:06 118784 C:\WINDOWS\system32\ptipbmf.dll]
"RTHDCPL"="RTHDCPL.EXE" [2007-05-10 18:08 16342528 C:\WINDOWS\RTHDCPL.exe]
"NvCplDaemon"="C:\WINDOWS\system32\NvCpl.dll" [2007-06-28 16:43 8466432]
"nwiz"="nwiz.exe" [2007-06-28 16:43 1626112 C:\WINDOWS\system32\nwiz.exe]
"NvMediaCenter"="C:\WINDOWS\system32\NvMcTray.dll" [2007-06-28 16:43 81920]
"ASUSGamerOSD"="C:\Program Files\ASUS\GamerOSD\GamerOSD.exe" [2007-07-12 10:03 380928]
"BullGuard"="C:\Program Files\BullGuard Software\BullGuard\bullguard.exe" [2007-12-07 12:28 308552]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-11-15 13:11 267048]
"PSPVideo9"="C:\Program Files\pspvideo9\pspVideo9.exe" [2005-10-01 20:50 606208]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\system32\CTFMON.EXE" [2006-03-15 12:00 15360]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 22:05:26 29696]
Belkin Wireless USB Utility.lnk - C:\Program Files\Belkin\USB F5D7050\Wireless Utility\Belkinwcui.exe [2005-10-28 11:23:10 1404928]
Remote Control.lnk - C:\Program Files\KWorld Multimedia\DVB-T 220 Utilities\HMP3XCtl.exe [2007-11-20 13:58:54 61440]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"InstallVisualStyle"= C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"= C:\WINDOWS\Resources\Themes\Royale.theme

R1 VFILT;BullGuard Firewall Kernel Driver;C:\Program Files\BullGuard Software\BullGuard\FwEngine\FiltNt.sys [2006-11-02 11:36]
R2 BdFileSpy;BullGuard File Monitor Driver;C:\WINDOWS\system32\drivers\BdFileSpy.sys [2007-11-23 10:26]
R2 BsFileScan;BullGuard File Scan Service;C:\WINDOWS\System32\svchost.exe [2006-03-15 12:00]
R2 BsFwall;BullGuard Firewall Service;C:\WINDOWS\System32\svchost.exe [2006-03-15 12:00]
R2 SMTPSVC;Simple Mail Transfer Protocol (SMTP);C:\WINDOWS\system32\inetsrv\inetinfo.exe [2006-03-15 12:00]
R3 3xHybrid;3xHybrid service;C:\WINDOWS\system32\DRIVERS\3xHybrid.sys [2006-02-15 06:52]
R3 asusgsb;ASUS Virtual Video Capture Device Driver;C:\WINDOWS\system32\drivers\asusgsb.sys [2007-07-12 10:03]
R3 PROTECT.DLL;BullGuard Firewall Protection Plugin;C:\Program Files\BullGuard Software\BullGuard\FwEngine\Protect.dll [2006-11-02 11:36]
R3 Reconn;BullGuard Email Monitor;C:\Program Files\BullGuard Software\BullGuard\reconn.sys [2007-11-23 10:26]
R3 Video3D;ASUS Video3D Service;C:\WINDOWS\system32\Drivers\Video3D32.sys [2007-07-12 10:03]
S3 ADBLOCK.DLL;BullGuard Firewall Adware Plugin;C:\Program Files\BullGuard Software\BullGuard\FwEngine\AdBlock.dll []
S3 HTMLFILT.DLL;BullGuard Firewall HTML Plugin;C:\Program Files\BullGuard Software\BullGuard\FwEngine\HtmlFilt.dll []
S3 HTTPFILT.DLL;BullGuard Firewall HTTP Plugin;C:\Program Files\BullGuard Software\BullGuard\FwEngine\HttpFilt.dll []
S4 iteraid;ITERAID_Service_Install;C:\WINDOWS\system32\DRIVERS\iteraid.sys [2004-07-16 16:12]
S4 m5287;m5287;C:\WINDOWS\system32\DRIVERS\m5287.sys [2005-09-23 17:53]
S4 m5288;m5288;C:\WINDOWS\system32\DRIVERS\m5288.sys [2005-12-23 21:54]
S4 m5289;m5289;C:\WINDOWS\system32\DRIVERS\m5289.sys [2005-07-04 13:21]
S4 SI3112r;Silicon Image SiI 3512 SATARaid Controller;C:\WINDOWS\system32\DRIVERS\SI3112r.sys [2003-05-09 15:55]
S4 viamraid;viamraid;C:\WINDOWS\system32\DRIVERS\viamraid.sys [2004-03-29 12:45]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
BullGuard REG_MULTI_SZ BgMainSvc BsFileScan BsMailProxy
BullGuardFw REG_MULTI_SZ BsFwall

*Newly Created Service* - PROCEXP90
.
Contents of the 'Scheduled Tasks' folder
"2008-01-10 16:51:00 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-01-21 22:26:53
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-01-21 22:27:07
.
2008-01-17 19:44:15 — E O F —






Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 23:15:36, on 21/01/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\BullGuard Software\BullGuard\BullGuardUpdate.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\ASUS\GamerOSD\GamerOSD.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\pspvideo9\pspVideo9.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\BullGuard Software\BullGuard\bullguard.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Belkin\USB F5D7050\Wireless Utility\Belkinwcui.exe
C:\Program Files\KWorld Multimedia\DVB-T 220 Utilities\HMP3XCtl.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.meshcomputers.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.meshcomputers.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [Ptipbmf] rundll32.exe ptipbmf.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ASUSGamerOSD] C:\Program Files\ASUS\GamerOSD\GamerOSD.exe
O4 - HKLM\..\Run: [BullGuard] "C:\Program Files\BullGuard Software\BullGuard\bullguard.exe" -boot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [PSPVideo9] C:\Program Files\pspvideo9\pspVideo9.exe -t
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BullGuard] "C:\Program Files\BullGuard Software\BullGuard\bullguard.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
O4 - HKCU\..\Run: [CTSyncU.exe] "C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Belkin Wireless USB Utility.lnk = C:\Program Files\Belkin\USB F5D7050\Wireless Utility\Belkinwcui.exe
O4 - Global Startup: Remote Control.lnk = C:\Program Files\KWorld Multimedia\DVB-T 220 Utilities\HMP3XCtl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.meshcomputers.com
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: ATK Keyboard Service (ATKKeyboardService) - ASUSTeK COMPUTER INC. - C:\WINDOWS\ATKKBService.exe
O23 - Service: BullGuard LiveUpdate (BGLiveSvc) - BullGuard Software - C:\Program Files\BullGuard Software\BullGuard\BullGuardUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

–
End of file - 7171 bytes
Post #5
I downloaded something from www.metacafe.com so that I could download videos from there. That's all I can think of recently. I uninstalled it after the problem started, as I did everything except WMP that I had used to play videos. I got the impression that something had been corrupted because, around the same time as the blue screens, my browser was crashing every time I opened any page that used quicktime. I uninstalled quicktime and that seemed to fix it. The browser problem, anyway. Cheers again.
Post #9 last edited
Right, I installed WMP 11 and still no joy. The blue screen that I'm getting says "IRQL NOT LESS OR RQUAL", and that it's dumped physical memory and such.

… No idea what that means, to be honest. But it's pretty frustrating. Do you think that I'll have to get in touch with the manufacturer, or is there anything else that you suggest looking at that could be causing this?

Again, many thanks.

Oh, and I looked at the file types in WMP. Nothing really stuck out to me, but to be honest I wasn't too sure what I was looking for.
Post #10
Do this first.

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.

    • [external image: Posted Image]


    Here's my usual all clean post

    Log looks good :D


    You need to create a new Clean restore point.

    Note: This will remove all previous Restore Points

    Click Start Menu > Run > copy and paste

    %SystemRoot%\System32\restore\rstrui.exe

    Press OK. Choose Create a Restore Point then click Next. Name it (something you'll remember) and click Create, when the confirmation screen shows the restore point has been created click Close.

    Double-click My Computer.
    Click the Tools menu, and then click Folder Options.
    Click the View tab.
    Check "Hide file extensions for known file types."
    Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
    Check "Hide protected operating system files."
    Click Apply, and then click OK.


    After the above post the errors you're having here: (start a new topic)

    http://forums.whatthetech.com/Microsoft_Windows_f119.html
Post #12
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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