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Why is know one acknowledging my request please


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3 replies to this topic

#1 lmortiss

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Posted 13 December 2007 - 01:57 PM

why is know one acknowledging my request please have posted two Hijacthis printouts but no joy over the past week I have also tried to send the moderators an email or message but I keep getting that I am not allowed I am a member can you assit me please I await in anticipation yours sincerly lmortiss

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#2 jpshortstuff

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Posted 13 December 2007 - 03:15 PM

Hi lmortiss

Looking at your posts, the first log you posted was 3 days ago. You must appreciate that we get many, many logs here every day, and we only have a limited amount of helpers. We have members that have been waiting far longer than you have. Sending messages to moderators will not speed the process up in any way, nor will posting multiple topics.

Its not that your log hasn't been acknowledged, its the fact that its just that no-one has got round to it yet. Helpers have methods of finding topics that haven't been replied to yet, and we usually start with older logs, so I'm afraid you must wait your turn. Just take a look a few pages back in the forum, you will see many other logs with 0 replies.

If you haven't received a reply by the 5th day of posting your first HijackThis log, take a look here:
http://forums.whatth...ays_t83910.html

Thanks,

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#3 lmortiss

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Posted 14 December 2007 - 09:49 AM

HiYa jpshortstuffThanks for replying and Im sorry to have bothered you so please accept my appologise Again cheersA Very Merry Xmaslmortiss

#4 jpshortstuff

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Posted 14 December 2007 - 11:14 AM

Thats OK, glad I could give some info.

Proud Graduate of the TC/WTT Classroom

At weekends (GMT) I may not be able to reply promptly due to various commitments. Please be patient and I will respond as soon as I can.

My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here Posted Image

Need help remembering those important computer maintenance tasks? Let SCars do it for you.

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