I work the graveyard shift and I can spell computer in under 5 tries. Usually. This somehow qualified me as tech support and I'm having issues.
A month or so ago we were having a lot of pop ups and other junk. I was able to track it down to smitfruad or some such. None of the tools I could find to remove it would actually do it unless i paid a subscription, so I used the manual instructions to remove the registry keys and files. this went pretty well actually. we had a few more minor issues for a few days, but they all seemed to happening on the day one particular person worked, and then only on the computer she uses for games and IM's (it's a pretty laid back place to work). Last week the office sprung for Kaspersky for all computers (Yay). It found Win32.ZenoSearch.ad and can't remove it. It's location is listed in C:\System volume information\_restore. There was only one I couldn't get rid of yesterday, today there are 8 with various names, including Win32.TTC.
I downloaded HijackThis, Combofix, ATC Cleaner, Smitfraudfix, and ccleaner and have run them all. That was yesterday, and I have the logs from then, but I'm really not sure what I'm looking for.
Tell me what you need.
One caveat though, Night guy... I'm only able to work on it from about 1 am to 5 am mountain time on weekdays. I may not be able to get back until the following day once the sun comes up.
Thanks