[Resolved] Need help with pop-ups

wbocock Topic Starter

Post #1April 12, 2009, 4:20 PM UTC

I'm trying to help friend of mine cleanup his PC. He didn't have any Spyware or Antivirus protection on it, and now has managed to make a real mess of it. When I got it, there were command windows popping up all over the place, both during startup and when online. Those have now stopped, but I believe it's not clean yet. I have installed Spybot, Malwarebytes Antimalware, and Avast Antivirus, updated all of them and run scans. They have all cleaned up a ton of stuff. I have also run a Kaspersky online scan and it has found some more infections. I'm posting the HJT log and the Kaspersky report in hopes someone can help me get this thing cleaned up completely.

——————————————————————————–
KASPERSKY ONLINE SCANNER 7.0 REPORT
Sunday, April 12, 2009
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Program database last update: Sunday, April 12, 2009 15:47:07
Records in database: 2037888
——————————————————————————–

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\
F:\
G:\
H:\
I:\

Scan statistics:
Files scanned: 90289
Threat name: 1
Infected objects: 47
Suspicious objects: 0
Duration of the scan: 01:27:06

File name / Threat name / Threats count
C:\WINDOWS\system32\wvggdr.dll//PE_Patch.PECompact//PecBundle//PECompact/C:\WINDOWS\system32\wvggdr.dll//PE_Patch.PECompact//PecBundle//PECompact Infected: Packed.Win32.Krap.o 29
C:\WINDOWS\System32\wvggdr.dll//PE_Patch.PECompact//PecBundle//PECompact/C:\WINDOWS\System32\wvggdr.dll//PE_Patch.PECompact//PecBundle//PECompact Infected: Packed.Win32.Krap.o 2
C:\WINDOWS\system32\bamagedo.dll Infected: Packed.Win32.Krap.o 1
C:\WINDOWS\system32\geyeyusi.dll Infected: Packed.Win32.Krap.o 1
C:\WINDOWS\system32\jepafovi.dll Infected: Packed.Win32.Krap.o 1
C:\WINDOWS\system32\kelarozo.dll Infected: Packed.Win32.Krap.o 1
C:\WINDOWS\system32\lehudezo.dll Infected: Packed.Win32.Krap.o 1
C:\WINDOWS\system32\linanotu.dll Infected: Packed.Win32.Krap.o 1
C:\WINDOWS\system32\nimaboyu.dll Infected: Packed.Win32.Krap.o 1
C:\WINDOWS\system32\nofovuzu.dll Infected: Packed.Win32.Krap.o 1
C:\WINDOWS\system32\rufebapu.dll Infected: Packed.Win32.Krap.o 1
C:\WINDOWS\system32\ruzojohe.dll Infected: Packed.Win32.Krap.o 1
C:\WINDOWS\system32\sakabefi.dll Infected: Packed.Win32.Krap.o 1
C:\WINDOWS\system32\sitigena.dll Infected: Packed.Win32.Krap.o 1
C:\WINDOWS\system32\tofekopo.dll Infected: Packed.Win32.Krap.o 1
C:\WINDOWS\system32\vabojulu.dll Infected: Packed.Win32.Krap.o 1
C:\WINDOWS\system32\vadihitu.dll Infected: Packed.Win32.Krap.o 1
C:\WINDOWS\system32\wvggdr.dll Infected: Packed.Win32.Krap.o 1

The selected area was scanned.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:09:38 PM, on 4/12/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\zHotkey.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Java\jre1.6.0_05\bin\jucheck.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch…;Sys=DTP&M=
O1 - Hosts: 82.98.231.89 browser-security.microsoft.com
O1 - Hosts: 82.98.231.89 best-click-scanner.info
O1 - Hosts: 82.98.231.89 antivirus-xp-pro-2009.com
O1 - Hosts: 82.98.231.89 microsoft.infosecuritycenter.com
O1 - Hosts: 82.98.231.89 microsoft.softwaresecurityhelp.com
O1 - Hosts: 82.98.231.89 onlinenotifyq.net
O1 - Hosts: 82.98.231.89 antivirusxp-pro-2009.com
O1 - Hosts: 82.98.231.89 microsoft.browser-security-center.com
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll
O2 - BHO: (no name) - {e3069ea7-d7d5-4ddf-9a1b-13cbb4ae88da} - (no file)
O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-18\..\Run: [Power2GoExpress] NA (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Power2GoExpress] NA (User 'Default user')
O8 - Extra context menu item: &Search - ?p=ZKxdm021YYUS
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe (file missing)
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: ActiveGS.cab - http://www.virtualapple.org/gs.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1…toUploader5.cab
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/Farm%20Frenzy%20-%20Pizza%20Party/Images/stg_drm.ocx
O16 - DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} (MeadCo ScriptX Advanced) - https://eagent.farmersinsurance.com/PLA/eAg…ctiveX/smsx.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/software/…tiveXPlugin.cab
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file://C:\Program Files\Mysteryville\Images\armhelper.ocx
O18 - Filter hijack: text/html - {2AB289AE-4B90-4281-B2AE-1F4BB034B647} - (no file)
O20 - AppInit_DLLs: wvggdr.dll bbxlex.dllc:\windows\system32\fabapufu.dll
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

–
End of file - 9546 bytes

Noviciate

Post #2April 12, 2009, 7:16 PM UTC

You may not want to read this, but the system is as good as hosed. Running a PC without adequate security has turned it into a slime magnet and the amount of crud you've already removed supports this fact.
As it is impossible to accurately identify all the malicious files that have been dropped, legitimate files replaced or infected, and security settings altered to make infection more likely in the future, the only sensible option is to reformat and reinstall the Operating System.

You'll also need to warn your friend to keep an eye on any bank accounts accessed or cards used for transactions carried out online - the PC has no firewall installed at the moment, apart from the perhaps the Service Pack 2 one which doesn't monitor outbound connections, there's nothing to stop any nasty collecting card numbers, account details and passwords and sending them home.

If it was my PC, i'd wipe it and start over, so that's what I recommend you do.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

There are a few free firewalls available.
Comodo Firewall Pro, available here. This download has both a firewall and anti-virus in the same package, so be sure that you uncheck the AV option if you choose to install this one.
PC Tools Firewall Plus, available here.
Online Armor Free, available here.

It is important to note that you should only have one firewall installed at a time, but you can download them all to your Desktop and install each in turn to see which one you prefer.

Understanding and Using Firewalls: http://www.bleepingcomputer.com/tutorials/tutorial60.html

wbocock

Post #3April 12, 2009, 7:39 PM UTC

Well, I can recommend that to them, but is there any chance of getting it clean without doing that? I know it is pretty badly infected, it's what happens when kids are allowed to run amuck with no adequate protection on the PC. I'd like to be able to present them with the cleanup option if possible, even if it takes a while.

Noviciate

Post #4April 12, 2009, 9:12 PM UTC

It's not just time that's the issue here. Whether you spend one day or a week on it, a PC with that amount of crud onboard, especially bearing in mind the lack of security programs, is still going to be considered compromised and will need a reformat to guarantee a clean system.

wbocock

Post #5April 12, 2009, 10:29 PM UTC

Ok, I'll let him know. I appreciate you having a look.

Noviciate

Post #6April 13, 2009, 7:16 PM UTC

Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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