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[Closed] Help please! Hijackthis log

5 min read

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Post #1
Forgive me, I'm not super tech-savvy so I hope I can include all the right info here. We're having some kind of spyware/malware/virus invasion! Running Windows XP on a Dell. We have CA Security Center and winpatrol/scotty. Some of the security alerts/warnings I'm getting:

–A change has been detected to your start page (and background display on desktop)
–File Type Change Alert: Run DLL as an App
–Security Warning! worm.win32.netsky detected
–Prompt to install PCSecureSystem–even when I close it or click no it takes me to a web page.

I'm clicking close or no on everything because I'm not even sure what's legit anymore!

Also CA keeps popping up with a Virus Infection Alert, but I can't do anything except close it. All the infections are in a temp folder, here are their names: win32/Malum.WAL (Quarantined), win32/Pripecs.Y (Deleted–on there twice), win32/Pripecs.W (deleted), win32/Malum.WAL (quarantined).

And here is a copy of the hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 4:42:43 PM, on 11/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\CA\ETRUST~1\ETRUST~1\ISafe.exe
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\Logi_MwX.Exe
C:\Program Files\Micro Innovations\Wireless Laser Mouse\moffice.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\CA\eTrust Internet Security Suite\cctray\cctray.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\CA\ETRUST~1\ETRUST~1\CAVRID.exe
C:\Program Files\Micro Innovations\Wireless Laser Mouse\MOUSE32A.DAT
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\capfasem.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\CA\ETRUST~1\ETRUST~1\VetMsg.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\CAPPActiveProtection.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\BillP Studios\WinPatrol\WinPatrolEx.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php?wmid=…6Ojg5&lid=2
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Micro Innovations\Wireless Laser Mouse\moffice.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [lxbymon.exe] "C:\Program Files\Lexmark P910 Series\lxbymon.exe"
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark P910 Series\ezprint.exe"
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\eTrust Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\PROGRA~1\CA\ETRUST~1\ETRUST~1\CAVRID.exe"
O4 - HKLM\..\Run: [cafwc] C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\cafw.exe -cl
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
O4 - HKLM\..\Run: [capfasem] C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\capfasem.exe
O4 - HKLM\..\Run: [capfupgrade] C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\capfupgrade.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O18 - Filter: text/html - (no CLSID) - (no file)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: PFW - C:\WINDOWS\SYSTEM32\UmxWnp.Dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O21 - SSODL: bindmod - {04FDCE80-599B-41E3-9B01-E30934C3E856} - C:\WINDOWS\bindmod.dll
O21 - SSODL: hupsrv - {CEC7B422-D609-4BB9-8703-4B5A9DB4B2B0} - C:\WINDOWS\hupsrv.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\PROGRA~1\CA\ETRUST~1\ETRUST~1\ISafe.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\PROGRA~1\CA\ETRUST~1\ETRUST~1\VetMsg.exe

Thanks for your time!
Post #2
Only for Windows XP and Windows 2000

Hello and welcome to the Forums.

Download SmitfraudFix (by S!Ri) to your Desktop.
http://siri.urz.free.fr/Fix/SmitfraudFix.exe
Double Click SmitfraudFix.exe on your Desktop. A folder named SmitfraudFix will be created on your Desktop.

[external image: Posted Image]

______________________________
Next:

Download the trial version of AVG Anti-Spyware from here and install it. When the program has been installed, and you click the Finish button, AVG Anti-Spyware will open.

If the program does not automatically update itself during installation, or you are unsure whether it has done so, please do the following:
  • Click the Update icon at the top and under Manual Update click the Start update button.
  • The program will either update or inform you that no update was available.
  • It is essential that you get the update - keep trying until successful. (Note: If you have problems getting the update, you can download an installer for the full database from here (save it on your desktop). Once you have downloaded the installer, make sure that AVG Anti-Spyware is closed and then double-click on avgas-signatures-full-current.exe to install the database).
Please set up the program as follows:
  • Click the Shield icon at the top and under Resident shield is… click active. This should now
    change to inactive.
  • Click the Update icon and untick the automatic update option.
  • Click on Scanner on the toolbar.
  • Click on the Settings tab.
  • Under How to act? - make sure that Quarantine is selected.
  • Under How to scan? - All checkboxes should be ticked.
  • Under Possibly unwanted software - All checkboxes should be ticked.
  • Under Reports - Select Do not automatically generate reports.
  • Under What to scan? - Select Scan every file.
Close all open windows.
Do not run a scan yet.

______________________________

Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press Enter

[external image: Posted Image]

This program will scan large amounts of files on your computer for known patterns so please be patient while it works. It will create a file named:
c:\rapport.txt


IMPORTANT: Do NOT run any other options until you are asked to do so!

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.

Please post:
C:\rapport.txt
Post #3
Okay…I've done the above…here's the 'Raport.txt.' SmitFraudFix v2.252 Scan done at 15:14:15.32, Mon 11/12/2007 Run from C:\Documents and Settings\Owner.COLLATERAL\Desktop\SmitfraudFix OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT The filesystem type is NTFS Fix run in normal mode »»»»»»»»»»»»»»»»»»»»»»»» Process C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\LEXBCES.EXE C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe C:\WINDOWS\system32\LEXPPS.EXE C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\PROGRA~1\CA\ETRUST~1\ETRUST~1\ISafe.exe C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe C:\WINDOWS\System32\snmp.exe C:\WINDOWS\System32\svchost.exe C:\PROGRA~1\CA\ETRUST~1\ETRUST~1\VetMsg.exe C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe C:\Program Files\Canon\CAL\CALMAIN.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\Logi_MwX.Exe C:\Program Files\Micro Innovations\Wireless Laser Mouse\moffice.exe C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe C:\Program Files\CA\eTrust Internet Security Suite\cctray\cctray.exe C:\PROGRA~1\CA\ETRUST~1\ETRUST~1\CAVRID.exe C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe C:\Program Files\Micro Innovations\Wireless Laser Mouse\MOUSE32A.DAT C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\capfasem.exe C:\Program Files\QuickTime\QTTask.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Softwin\BitDefender10\bdmcon.exe C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\capfsem.exe C:\Program Files\Softwin\BitDefender10\bdagent.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Program Files\Softwin\BitDefender10\vsserv.exe C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\CAPPActiveProtection.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\CA\eTrust Internet Security Suite\ccprovsp.exe C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPCtlPriv.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\system32\cmd.exe »»»»»»»»»»»»»»»»»»»»»»»» hosts »»»»»»»»»»»»»»»»»»»»»»»» C:\ »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32 »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Owner.COLLATERAL »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Owner.COLLATERAL\Application Data »»»»»»»»»»»»»»»»»»»»»»»» Start Menu »»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\OWNER~1.COL\FAVORI~1 »»»»»»»»»»»»»»»»»»»»»»»» Desktop »»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files »»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys »»»»»»»»»»»»»»»»»»»»»»»» Desktop Components [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components] "Source"="" "SubscribedURL"="" "FriendlyName"="" [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\1] "Source"="file:///C:\\WINDOWS\\privacy_danger\\index.htm" "SubscribedURL"="" "FriendlyName"="Privacy Protection" [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\2] "Source"="About:Home" "SubscribedURL"="About:Home" "FriendlyName"="My Current Home Page" »»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll »»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows] "AppInit_DLLs"="sockspy.dll" »»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon] "System"="" »»»»»»»»»»»»»»»»»»»»»»»» Rustock »»»»»»»»»»»»»»»»»»»»»»»» DNS Description: Broadcom 440x 10/100 Integrated Controller - Packet Scheduler Miniport DNS Server Search Order: 68.105.28.12 DNS Server Search Order: 68.105.29.12 DNS Server Search Order: 68.105.28.11 HKLM\SYSTEM\CCS\Services\Tcpip\..\{0E80C6D5-271A-44A8-9717-11B4FB53A2EB}: DhcpNameServer=[removed] [removed] [removed] HKLM\SYSTEM\CS1\Services\Tcpip\..\{0E80C6D5-271A-44A8-9717-11B4FB53A2EB}: DhcpNameServer=[removed] [removed] [removed] HKLM\SYSTEM\CS3\Services\Tcpip\..\{0E80C6D5-271A-44A8-9717-11B4FB53A2EB}: DhcpNameServer=[removed] [removed] [removed] HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=[removed] [removed] [removed] HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=[removed] [removed] [removed] HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=[removed] [removed] [removed] »»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection »»»»»»»»»»»»»»»»»»»»»»»» End
Post #4
Reboot your computer in Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.
______________________________

Clean out your Temporary Internet files. Proceed like this:
  • Quit Internet Explorer and quit any instances of Windows Explorer.
  • Click Start, click Control Panel, and then double-click Internet Options.
  • On the General tab, click Delete Files under Temporary Internet Files.
  • In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
  • On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
  • Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
  • Click OK.
Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.

Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.
______________________________
  • Lauch AVG Anti-Spyware by double-clicking the icon on your desktop.
  • Select the "Scanner" icon at the top and then the "Scan" tab
    then click on "Complete System Scan".
  • ewido will now begin the scanning process, be patient this may take a little
    time.
  • Let the program scan your computer.
  • When the scan has finished, follow the instructions below:
    • Make sure that Set all elements to: shows Quarantine
    • Important: Click on the Apply all Actions button (*** This must done before saving the report ***)
    • When the program has finished, it will display the message All actions have been applied.
    • Then click the Save Scan Report button.
    • Click the Save Report as button.
    • Save the report to your Desktop.
    • Right-click the AVG Tray Icon and select Exit. Confirm by clicking Yes.
    • Reboot in normal mode and copy the report back to this topic along with a new HijackThis log.

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