trojan removal

Hello there I recently have been having problems with bugs in my PC. Usually, when the laptop seams to have a virus, the 'fan' goes on overdrive. {its really anoying}. this time, it is a "Trojan horse PSW. Generic 5 RQA " I use AVG, and yes, it picked it up as a virus, however removing it another problem. It seams that it is unable to remove it. If i am correct, it is in the Windows Temp folder, and there i saw a file that was created on 10/10/07 names "startdrv". And i think that was the file which is the virus. I did not want to delite it without advice, so i came on here to ask if anyone could help me. And bitheway, my PC, after it got infected, has been moving at an ever increasing slow pace, and i cant even tell you the frustration i am feeling. And while i am here, could you also advice me on other programs that i can use to further protect my laptop from attack and keep it safe in this ever increasing dangerus world. Thank you. Habasha

Hello and welcome to the forum. Sorry about the delay in responding If you still need help, Scan again with HijackThis, and copy/paste" a new log file into this thread. Also please describe how your computer behaves at the moment.