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Spyware / Malware / Virus Removal

[Closed] I have a trojan. Now my AVG wont turn on

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This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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ok, im trying to get all the necessary files to download and install to get infos bout malwares at the moment… but in the mean time. ima explain what happened ok, i downloaded a crack for this game called Risen, and im stupid enough to download it from untrusted websites. so baam! avg detected a virus, i chose to remove threat as power user, and i even scanned my whole system and they found the virus but i dont think avg can remove it… my laptop crashed several mins ago and when i went to turn it back on, avg wont even turn on.. so now im defenseless against virus attacks and im scared… "Infection";"Trojan horse Downloader.Generic8.CDHY";"C:\Users\Ricardo\AppData\Local\Temp\c.exe";"";"10/17/2009, 9:59:40 AM" (i have 6 of these) "Infection";"Trojan horse Generic14.CDAE";"C:\Windows\System32\logevent.dll";"";"10/16/2009, 9:34:36 AM" "Infection";"Trojan horse Downloader.Generic8.CDBT";"C:\Windows\msa.exe";"";"10/16/2009, 10:00:30 AM"
Hi,

Please do the following:

Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds.pif to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.
—————————————————
Please include the contents of the following in your next reply:

DDS.txt
Attach.txt.

NEXT


[external image: Posted Image]
Download GMER Rootkit Scanner from here or here.
  • Extract the contents of the zipped file to desktop.
  • Double click GMER.exe. If asked to allow gmer.sys driver to load, please consent .
  • If it gives you a warning about rootkit activity and asks if you want to run scan…click on NO.

    [external image: Posted Image]
    Click the image to enlarge it
  • In the right panel, you will see several boxes that have been checked. Uncheck the following …
    • Sections
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish.
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop, and post it in your next reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<— ROOKIT" entries

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