Yesterday 8/1/07 The following happened at logon. I have worked most of yesterday and today to no avail. Any help is appreciated. Here is what has happened and the steps I've taken so far.
It starts with a IE popup:
"Security Warning!
Trojan.W32.Looksky detected on your machine. This virus is dietributed via the Internet through email and ActiveX objects. The worm has its own STMP engine which means it gathers e-mails from your local computer and redirects itself....This process should be removed from you system.
Type: Virus
System Affected: Windows 2000, NT, ME, XP, Vista
Security Risk (0-5): 5
Recommendations: Click Yest to remove it from your PC immediately."
If 'yes' is selected then a new window appears with "SecurePCCleaner may find dangerous traces that need to be cleaned. Don't let your privacy and reputation to be ruined by them. Making your private information public an cause problems with your boss, family and friends. Click 'OK' to start SecurePCCleaner scanner to remove compromising traces and setup controls to protect your privacy by cleaning or removing dangerous information."
If I select OK, three new windows popup over several minutes.
Regardless of my action, it also adds three shortcuts to desktop:
1. Error Cleaner
2. Privacy Protector
3. Spyware&Malware Protection
If I click 'cancel'...
It then redirects to: http://www.safewebna...s...;pn=0&pid=1
This site relaunches every one/two minutes regardless of action taken (end now, cancel or 'x')
Replaces wallpaper with one of its own - red background with chemical warning sign and:
"YOUR PRICACY IS IN DANGER!
DOWNLOAD PRIVACY PROTECTION SOFTWARE NOW"
I ran Norton360, Webroot Spy Sweeper and Adaware, which took about 5 hours (!) and all found traces and deletion of them cleaned things up during that session. They also found and quaritined Trojan-ace-x and Trojan - downloader-zlob, and produced a MRU list with 7 objects. The quaritine cleaned up the desktop and wallpaper during that session. After reboot everything came back, so today I ran the following.
1. Spybot Search - it cleared a bunch of hits.
2. HiJackThis - it returned the following:
Logfile of HijackThis v1.99.1
Scan saved at 9:24:26 PM, on 9/2/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Panasonic\LUMIXSimpleViewer\PhLeAutoRun.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\MSN\MSNCoreFiles\msn.exe
C:\Program Files\MSN\MSNIA\msniasvc.exe
C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\HJTHijackfix\Hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = [http://search.msn.com/spbasic.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityrespo...er/fix_homepage
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft....k/?LinkId=54843
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.h...a...o&pf=laptop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;127.0.0.1;<local>
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: MSVPS System - {208D7BCC-9857-4C9E-823B-D04E72490A67} - C:\WINDOWS\mxduo.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST1.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar1.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar1.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [Apoint] "C:\Program Files\Apoint2K\Apoint.exe"
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /install
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Microsoft Works Update Detection] "C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [mmtask] "c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: LUMIX Simple Viewer.lnk = ?
O8 - Extra context menu item: Update Page Content - C:\Program Files\MSN\MSNIA\CC\MSNCC\WA\refreshpage.htm
O8 - Extra context menu item: View All Originals On Page - C:\Program Files\MSN\MSNIA\CC\MSNCC\WA\getoriginal.htm
O8 - Extra context menu item: View Original Image - C:\Program Files\MSN\MSNIA\CC\MSNCC\WA\getoriginal.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=presario&pf=laptop
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://zone.msn.com/...mjolauncher.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn...ro.cab56649.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/...ploader_v10.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1A9C41D8-4B2B-4995-9BBF-9F4369C6C154}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\..\{24682632-ADFB-4511-9A09-810965CFD003}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\..\{3A1C18CC-15C5-49EA-BA1D-BAB3E3210C58}: NameServer = 205.171.3.65 205.171.2.65
O17 - HKLM\System\CCS\Services\Tcpip\..\{6366AC34-87CD-48AE-A092-605587C0F4AA}: NameServer = 85.255.116.91,85.255.112.234
O17 - HKLM\System\CS1\Services\Tcpip\..\{1A9C41D8-4B2B-4995-9BBF-9F4369C6C154}: NameServer = 85.255.116.91,85.255.112.234
O17 - HKLM\System\CS2\Services\Tcpip\..\{1A9C41D8-4B2B-4995-9BBF-9F4369C6C154}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS3\Services\Tcpip\..\{1A9C41D8-4B2B-4995-9BBF-9F4369C6C154}: NameServer = 208.67.220.220,208.67.222.222
O18 - Protocol: widimg - {EE7C2AFF-5742-44FF-BD0E-E521B0D3C3BA} - C:\WINDOWS\system32\btxppanel.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O21 - SSODL: wmphost - {696FE7A0-B0EF-4A67-ADC3-504E0E14C1CC} - C:\WINDOWS\wmphost.dll
O21 - SSODL: wmpdev - {FD2D608A-E29B-4A38-9B04-549B2A71F4AA} - C:\WINDOWS\wmpdev.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
So, which lines should I delete?
Thanks in advance for the assistance.