"Something" has happened during the update/installation of these 11 items that caused a bad/aborted installation.
In the process, some associated junk files were left behind that now make it difficult for these same items to be installed.
This has occurred in so many instances that Microsoft has developed a Tool to deal with the problem.
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Steps:
Use the MS Update page to "find" these 11 items that have failed to install.
Write down "all" of the identifying information, including any KB numbers.
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Read about the Microsoft Installer Cleanup Utility
Download the Microsoft Installer CleanUp Utility
http://support.microsoft.com/kb/290301
Don't run any of the above just yet.
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Be sure you have MS Installer 3.1
http://www.microsoft.com/downloads/details…;displaylang=en
Download and install now, if you don't have it installed already.
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To run the Windows Installer Clean Up Utility, use either of the following methods:
- Click 'Start', click 'All Programs' (or 'Programs' on some operating systems), and then click the shortcut for the
Windows Installer Clean Up Utility.
- Find and run the Msicuu.exe file.
IMPORTANT: Select only the 11 items that have failed to properly install, or which have persistently presented for download.
Carefully understand and follow the MS printed instructions for using Microsoft Installer Cleanup Utility
Allow MSICUU.exe to do its thing, removing the present installation junk for those 11 items.
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Go Back to MS Updates.
It will again find the 11 items, but this time you have a fair shot at actually getting them installed.
Best Regards
