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Internet Very Slow, Some Pages Dont Fully Load ?


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7 replies to this topic

#1 v6rs97

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Posted 18 May 2007 - 12:01 PM

My brother just got a new computer in his house. nothing great its an emachines with vista and 512mb or ram. He is set up through cable modem, and connected through a wireless linksys g router. Now i know on my computer if i put the mouse over the network connection icon in the task bar it says connected 100.00 mbps, now if i do that at his house it only says connected at 11.00mbps. The pages are kinda slow to upload and some pages will not load at all. We tried to upgrade his ram but that didnt help. is there anything that we can do ? thanks guys

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#2 paws

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Posted 21 May 2007 - 05:00 AM

Hi,
On the face of it it looks like different network speeds at the two addresses.
For more information and the difference between 10 and 100 Mbps and lots of other useful stuff on download/upload time/speed go here
http://www.homenethe...work-speeds.asp
Regards
paws
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#3 v6rs97

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Posted 21 May 2007 - 08:27 AM

so is there basically notheing that he can do ? we both have the same internet provider if that matters

#4 paws

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Posted 21 May 2007 - 10:31 AM

Hi A 10Mbps network connection should provide acceptably rapid access to websites and apart from specialised uses the differences between this and 100Mbps would not be likely to present a problem,. Are you sure that there is a real problem with a slow down in opening pages... ?? or could it be a question of perception? or perhaps some other cause such as a difference in performance of each machine You can easily do a reasonably scientific test. 1 Synchronise watches with your brother 2 Agree a time to open 100 known webpages (with no other applications running) 3 Agree between you, how you will time each page has fully opened ( say when the "done" message appears) 4 Write down start/finish times for each page on a log sheet (use a stop watch for accuracy) 5 Repeat all 100 sites 10 times but after each 100 pages delete all temp files, browser cache (you can use ATF-Cleaner by Atribune if you like) You can then compare notes with your brother and if you are into Maths you can work out the average time taken to open each page 10 times, and then work out the standard deviation, draw a Histogram of the results and compare with your brothers results. It might be instructive to also calculate the median and the mode to give you additional insight into the performance. This should help you identify the differences between your addresses and your different networks, of course you will need to weight the results to allow for the possible difference in performance between each machine (you could bench-mark each one, create an index and apply this to your raw timings to eliminate as far as possible extraneous elements. You could also physically swop each machine with the other, so each computer is working first on it's own network and then second on the other one (configure them correctly) do the same timings and Maths again, and compare results to improve the accuracy of the test. In an ideal world you would want to repeat the test over a period of time as it would not be sound to extrapolate results from a limited data set. Let us know how you get on, it might prove very interesting. Regards paws

Edited by paws, 21 May 2007 - 10:34 AM.

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#5 v6rs97

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Posted 21 May 2007 - 11:21 AM

Thanks for the info, dont know if i am that interested in creating a graph or anything. the main reason why i as is b/c on his computer this page wont load at all http://www.wi.k12.ny.us/ along with a few myspace pages and on mine it loads no problem

#6 Doug

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Posted 21 May 2007 - 11:41 AM

Your brother may want to connect his machine via CAT5 ethernet cable during the period of his trouble-shooting.
DSL via Cable should be blistering fast.

As I understand your post, you have taken your machine to his residence, where you found that your machine functioned adequately, but slower than at your own residence, while his machine continued to fail to access the various websites that you mention. <-- Please correct me if I am misunderstanding this.

Do either/both machines run better when connected by wire (CAT5 ethernet cable)?
Do either/bot machines run better when connected directly to the CableModem via wire? (bypassing the router)

He may need to disconnect and reinstall his Cable Modem.
He may need to disconnect and reinstall his linksys router.
He may need to reinstall the drivers for the wireless adapter in his machine.

He "may" benefit by flushing his DNS client service. (If the specific IP's for the sites he can't access have become scrambled in his Domain Name Service client, flushing them out and giving another try may do it. (won't solve the "speed" problem)

Start - Run - (type)ipconfig /flushdns - enter - Reboot and try internet again.

Please keep us posted with your progress.
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#7 v6rs97

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Posted 21 May 2007 - 11:46 AM

i will try this out when i go to his house. as u said - "As I understand your post, you have taken your machine to his residence, where you found that your machine functioned adequately, but slower than at your own residence, while his machine continued to fail to access the various websites that you mention. <-- Please correct me if I am misunderstanding this" We never exchanged machines. all i know is his pc is newer and has more ram than mine and is way slower. we both have the same intenet provider and router. the difference is he is connected wirelessly and i an connected through a wire

#8 Doug

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Posted 21 May 2007 - 01:02 PM

Check the manufacturer's specs on internet access throughput from his wireless router and the wireless network interface adapter in his machine. I'm not terribly familiar with all the products, but seems some of the older ones were limited to 10mb/s and newer ones moved up to 100mb/s. <-- I could be way wrong on this and haven't researched it recently.

Can we presume that the Router "antenna" and NIC "antenna" are relatively close and have no obstacles like walls, appliances and electronic equipment blocking their "line of sight"?

Wireless is generally slower than wired, but should be giving relatively brisk internet browsing and no access failures.

I'll bet you'd like to see what your machine would do on his internet connection setup.
So would I, for comparison/trouble-shooting.
Not "necessary", just interested.

his pc is newer and has more ram than mine and is way slower


Way slower? Meaning in its general functioning. or Way Slower only with regard to Internet speeds?

If Way Slower generally, you might want to Run a Pit Test over at http://www.pcpitstop.com on that machine.
Follow any Tune-up Recommendations from the Pit Test, and/or post the TechExpress link for us to review.
(I think you've run Pit Tests before?)

Best Regards

Edited by dough, 21 May 2007 - 01:06 PM.

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