11 replies to this topic

[Brandy2006]

My RCA Lyra won't connect to my computer or turn on correctly. When I turn it on it says that something is corrupted. The warranty has expired so I can't return it. I'm hoping to format it, but I don't know how to. Need help please, thank you in advance.

[paws]

Hi,
Sorry to hear of the problem with your RCA Lyra,
If you go here:
http://www.techolio....ewforum.php?f=1
you will find practically everything you need (I hope!)
Regards
paws

[Brandy2006]

I read almost every topic and none of them help me.

[paws]

Hi,
What happened when you went here? (extracted from the RCA lyra Manual)

"How you get service:
• Contact us on the Internet at www.rca.com and have your unit’s date of purchase and model/serial number ready. The model/serial number
information is on your unit.
• Self diagnostic screens will allow you to troubleshoot your problem over the Internet.
• If after going through the troubleshooting screens, you determine that your player requires service, contact us at 580-634-0115. You must contact us
to obtain a Service Request Number (SR) for a service repair or exchange. No returns will be accepted without the SR number."
Regards
paws

[video dog]

my disk is bad need to download any free software for lyra 2762 and my files are corupt thanks video dog

[paws]

Hi, and welcome to the WTT forums,
this thread is more than 3 years old...so the link I gave in post 2 is no longer active:
You can probably download the owners manual from here:
http://www.retrevo.c...er-manuals.html
and reset your player (follow the instructions carefully) and see if that does the trick.
Further information available from here:
http://blog.casey-sweat.us/?p=73
Regards
paws

[video dog]

thanks PAWS i have the manual i need the software the disk is bad thanks anyway video dog

[paws]

Yes I understand.. it looks like you are not alone... I see that a firm of lawyers were seeking information from folks with similar problems about starting a "class action" against the firm. This was a year or two ago now..see the previous link I gave you:
http://blog.casey-sweat.us/?p=73
Maybe there is some extra milage for you in that blog?
I hope so
Regards
paws

[video dog]

hey paws can't find the reply hard to use this forum i go to the link you gave me can't find it thanks video dog

[paws]

Hi, do you mean that you cant open the link? Regards paws

[video dog]

hey paws i got it ,andthanks for help ,i can get a 2G player for 15 bucks, you know how it is got to fix things thanks mikec

[paws]