My RCA Lyra won't connect to my computer or turn on correctly. When I turn it on it says that something is corrupted. The warranty has expired so I can't return it. I'm hoping to format it, but I don't know how to. Need help please, thank you in advance.
Hi,
What happened when you went here? (extracted from the RCA lyra Manual)
"How you get service:
• Contact us on the Internet at www.rca.com and have your unit’s date of purchase and model/serial number ready. The model/serial number
information is on your unit.
• Self diagnostic screens will allow you to troubleshoot your problem over the Internet.
• If after going through the troubleshooting screens, you determine that your player requires service, contact us at [removed]. You must contact us
to obtain a Service Request Number (SR) for a service repair or exchange. No returns will be accepted without the SR number."
Regards
paws
Hi, and welcome to the WTT forums,
this thread is more than 3 years old…so the link I gave in post 2 is no longer active:
You can probably download the owners manual from here: http://www.retrevo.com/samples/RCA-MP3-Player-manuals.html
and reset your player (follow the instructions carefully) and see if that does the trick.
Further information available from here: http://blog.casey-sweat.us/?p=73
Regards
paws
Yes I understand.. it looks like you are not alone… I see that a firm of lawyers were seeking information from folks with similar problems about starting a "class action" against the firm. This was a year or two ago now..see the previous link I gave you: http://blog.casey-sweat.us/?p=73
Maybe there is some extra milage for you in that blog?
I hope so
Regards
paws
