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jmrv

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hello
please help. i don't know what to remove or fix from this log.

i can't use the online scanner TREND MICRO HOUSECALL. I can't install java, my "windows installer" shows an error, it tells me that i can not have access to "windows installer" because windows may be in safe mode, or because windows installer is not correctly installed, however i reinstall the windows installer and the computer is not running in safemode but the error keeps poping up. What can i do???

thanks for your help

Logfile of HijackThis v1.99.1
Scan saved at 12:14:43 AM, on 2/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Archivos de programa\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Archivos de programa\Microsoft Office\OFFICE11\WINWORD.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Archivos de programa\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\DOCUME~1\JM\CONFIG~1\Temp\Directorio temporal 2 para hijackthis.zip\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Solid Converter PDF - {259F616C-A300-44F5-B04A-ED001A26C85C} - C:\Archivos de programa\SolidDocuments\SolidConverterPDF\SCPDF\ExploreExtPDF.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Archivos de programa\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O3 - Toolbar: Solid Converter PDF - {259F616C-A300-44F5-B04A-ED001A26C85C} - C:\Archivos de programa\SolidDocuments\SolidConverterPDF\SCPDF\ExploreExtPDF.dll
O3 - Toolbar: (no name) - {84938242-5C5B-4A55-B6B9-A1507543B418} - (no file)
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [IntelZeroConfig] C:\Archivos de programa\Intel\Wireless\bin\ZCfgSvc.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Archivos de programa\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [Apoint] C:\Archivos de programa\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Archivos de programa\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Archivos de programa\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [\\Vrodrig\EPSON Stylus C63 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I4C1.EXE /P33 "\\Vrodrig\EPSON Stylus C63 Series" /O6 "USB001" /M "Stylus C63"
O4 - HKLM\..\Run: [Detectando automáticamente EPSON Stylus C63 Series en Vrodrig] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I4C1.EXE /P61 "Detectando automáticamente EPSON Stylus C63 Series en Vrodrig" /O18 "\\VRODRIG\Printer2" /M "Stylus C63"
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Archivos de programa\Archivos comunes\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Archivos de programa\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Archivos de programa\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [DVDLauncher] "C:\Archivos de programa\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [\\vrodriguez\EPSON Stylus C63 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I4C1.EXE /P36 "\\vrodriguez\EPSON Stylus C63 Series" /O6 "USB001" /M "Stylus C63"
O4 - HKLM\..\Run: [nod32kui] "C:\Archivos de programa\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [Detectando automáticamente EPSON Stylus C63 Series en vrodriguez] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I4C1.EXE /P64 "Detectando automáticamente EPSON Stylus C63 Series en vrodriguez" /O21 "\\VRODRIGUEZ\EPSONSty" /M "Stylus C63"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Archivos de programa\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Archivos de programa\MessengerPlus! 3\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [MsnMsgr] "C:\Archivos de programa\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Inicio rápido de Adobe Reader.lnk = C:\Archivos de programa\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Inicio rápido de Microsoft Office OneNote 2003.lnk = C:\Archivos de programa\Microsoft Office\OFFICE11\ONENOTEM.EXE
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\ARCHIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Referencia - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARCHIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O9 - Extra button: (no name) - SolidConverterPDF - (no file) (HKCU)
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - https://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab31267.cab
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://a516.g.akamai.net/f/516/25175/7d/ru…cat-no-eula.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Archivos de programa\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/m…01/mcinsctl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1154207983838
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1154207973478
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab31267.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab53083.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/m…,26/mcgdmgr.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{DBB5A62B-113F-4260-841C-747F3A85F394}: NameServer = 200.91.75.5,208.133.206.44
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = icetel.ice
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = icetel.ice
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\ARCHIV~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\ARCHIV~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: IntelWireless - C:\Archivos de programa\Intel\Wireless\Bin\LgNotify.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O21 - SSODL: exemplars - {2acf3add-34a1-4f2f-99cf-cc69785d1e90} - (no file)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Archivos de programa\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: EvtEng - Intel Corporation - C:\Archivos de programa\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Archivos de programa\Archivos comunes\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Archivos de programa\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Archivos de programa\Eset\nod32krn.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Archivos de programa\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Archivos de programa\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Archivos de programa\Intel\Wireless\Bin\WLKeeper.exe
We are sorry that your topic was overlooked. The new infections that are coming out require us to spend more time on each topic, that and the lack of qualified helpers means that some of the topics will get passed over. Yours was one of those. :o

The reason for closing this topic is because you would not have been notified, should somebody have replied. Because the thread had gone 20 days without a reply. ;)

Should you return to the forums and still require assistance, please started a thread (topic). After doing so please post in this thread, with a link to this topic, and the new when you started. :wavey:

To help keep your PC clean follow the recommendations in Tony Klein's article So how did I get infected in the first place?

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