What the Tech?! Free tech support Archive
This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

Google search engine

3 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Post #1
Hi, mi name is Gabriel, and my problem concern to the use of Google. When I choose a selection from the search results, I always go to an adult search engine, wich change it's name every time. I'll appreciate your help to fix this. Thanks.

Logfile of HijackThis v1.99.1
Scan saved at 9:30:12 PM, on 1/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Archivos de programa\Panda Software\Panda Platinum 2006 Internet Security\TPSrv.exe
C:\WINDOWS\system32\svchost.exe
C:\Archivos de programa\Panda Software\Panda Platinum 2006 Internet Security\pavsrv51.exe
C:\Archivos de programa\Panda Software\Panda Platinum 2006 Internet Security\AVENGINE.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\archivos de programa\panda software\panda platinum 2006 internet security\firewall\PNMSRV.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Archivos de programa\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Archivos de programa\QuickTime\qttask.exe
C:\Archivos de programa\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Archivos de programa\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Archivos de programa\Archivos comunes\Real\Update_OB\realsched.exe
C:\Archivos de programa\Panda Software\Panda Platinum 2006 Internet Security\APVXDWIN.EXE
C:\Archivos de programa\Messenger\msmsgs.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Archivos de programa\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Archivos de programa\Archivos comunes\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Archivos de programa\Panda Software\Panda Platinum 2006 Internet Security\PavFnSvr.exe
C:\Archivos de programa\Archivos comunes\Panda Software\PavShld\pavprsrv.exe
C:\Archivos de programa\Panda Software\Panda Platinum 2006 Internet Security\AntiSpam\pskmssvc.exe
C:\Archivos de programa\Panda Software\Panda Platinum 2006 Internet Security\PsImSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\alg.exe
C:\Archivos de programa\Panda Software\Panda Platinum 2006 Internet Security\SRVLOAD.EXE
C:\Archivos de programa\Panda Software\Panda Platinum 2006 Internet Security\WebProxy.exe
C:\WINDOWS\System32\svchost.exe
C:\Archivos de programa\HijackThis\HijackThis.exe
C:\Archivos de programa\Internet Explorer\iexplore.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\ARCHIV~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [RemoteControl] C:\Archivos de programa\CyberLink\PowerDVD\PDVDServ.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Jet Detection] "C:\Archivos de programa\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [CTStartup] C:\Archivos de programa\Creative\Splash Screen\CTEaxSpl.EXE /run
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Archivos de programa\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Archivos de programa\Archivos comunes\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Archivos de programa\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Archivos de programa\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Archivos de programa\Archivos comunes\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [APVXDWIN] "C:\Archivos de programa\Panda Software\Panda Platinum 2006 Internet Security\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [SCANINICIO] "C:\Archivos de programa\Panda Software\Panda Platinum 2006 Internet Security\Inicio.exe"
O4 - HKLM\..\Run: [dmufl.exe] C:\WINDOWS\system32\dmufl.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Archivos de programa\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [updateMgr] "C:\Archivos de programa\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_7 -reboot 1
O4 - HKCU\..\Run: [igndlm.exe] C:\Archivos de programa\IGN\Download Manager\DLM.exe /windowsstart /startifwork
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Archivos de programa\Archivos comunes\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Inicio rápido de Adobe Reader.lnk = C:\Archivos de programa\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\ARCHIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Referencia - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARCHIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15015/CTSUEng.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.3.3.102.cab
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15023/CTPID.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{BFEEC0B5-5C2E-4600-B698-B66D8F31B6BA}: NameServer = 85.255.113.138,85.255.112.115
O17 - HKLM\System\CCS\Services\Tcpip\..\{C8673BE1-859E-4FA2-B5B8-CCB110860EAF}: NameServer = 85.255.113.138,85.255.112.115
O17 - HKLM\System\CCS\Services\Tcpip\..\{FB5BABEB-3F26-427A-BECC-8052E3F4A950}: NameServer = 85.255.113.138,85.255.112.115
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.113.138 85.255.112.115
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.113.138 85.255.112.115
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.113.138 85.255.112.115
O20 - Winlogon Notify: avldr - C:\WINDOWS\SYSTEM32\avldr.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Archivos de programa\Archivos comunes\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Archivos de programa\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software International - C:\Archivos de programa\Panda Software\Panda Platinum 2006 Internet Security\PavFnSvr.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Archivos de programa\Archivos comunes\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software International - C:\Archivos de programa\Panda Software\Panda Platinum 2006 Internet Security\pavsrv51.exe
O23 - Service: Panda Antispam Engine (pmshellsrv) - Panda Software International - C:\Archivos de programa\Panda Software\Panda Platinum 2006 Internet Security\AntiSpam\pskmssvc.exe
O23 - Service: Panda Network Manager (PNMSRV) - Panda Software - c:\archivos de programa\panda software\panda platinum 2006 internet security\firewall\PNMSRV.EXE
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software - C:\Archivos de programa\Panda Software\Panda Platinum 2006 Internet Security\PsImSvc.exe
O23 - Service: Panda TPSrv (TPSrv) - Panda Software - C:\Archivos de programa\Panda Software\Panda Platinum 2006 Internet Security\TPSrv.exe
Post #2
Hello Gabriel and Welcome to TomCoyote,

You may want to print out these instructions for reference, since you will have to restart your computer during the fix.

Please download FixWareout from one of these sites:
http://downloads.subratam.org/Fixwareout.exe
http://www.bleepingcomputer.com/files/lonny/Fixwareout.exe

Save it to your desktop and run it. Click Next, then Install, then make sure "Run fixit" is checked and click Finish. The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.

At the end of the fix, you may need to restart your computer again.

Please set your system to show all files; please see here if you're unsure how to do this.

Scan with HijackThis. Place a check against each of the following:
O4 - HKLM\..\Run: [dmufl.exe] C:\WINDOWS\system32\dmufl.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{BFEEC0B5-5C2E-4600-B698-B66D8F31B6BA}: NameServer = 85.255.113.138,85.255.112.115
O17 - HKLM\System\CCS\Services\Tcpip\..\{C8673BE1-859E-4FA2-B5B8-CCB110860EAF}: NameServer = 85.255.113.138,85.255.112.115
O17 - HKLM\System\CCS\Services\Tcpip\..\{FB5BABEB-3F26-427A-BECC-8052E3F4A950}: NameServer = 85.255.113.138,85.255.112.115
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.113.138 85.255.112.115
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.113.138 85.255.112.115
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.113.138 85.255.112.115
Close all windows or browsers except for Hijackthis. Click on Fix Checked when finished and exit HijackThis.

Using Windows Explorer, locate the following files/folders, and delete them:
C:\WINDOWS\system32\dmufl.exe<=file
Exit Explorer, and reboot as normal afterwards.

Finally, please post a fresh HijackThis log, along with the contents of the logfile C:\fixwareout\report.txt
Post #3
Susan: thank you very much. The problem was fixed. I'll be sending a donation when I finish this reply and I'll tell to my friends of this incredible site. God bless you amiga. Here's the report and the HijackThis log.


Fixwareout
Last edited 1/14/2006
Post this report in the forums please
…
Prerun check
»»»»» HKLM run and Winlogon System values
C:\WINDOWS\system32\dmpoa.exe will be moved to C:\WINDOWS\temp\dmpoa.ren at reboot.
»»»»» System restarted
…
Reg Entries that were deleted
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ruins\}A06D8D7F206F-CD9A-DA74-ABF0-4F800C28{
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls\0mdm
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls\1mdm
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion "dpid"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion "pid"
…
Random Runs removed from HKLM
"dmpoa.exe"=-
…
PLEASE NOTE, There WILL be LEGITIMATE FILES LISTED. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.

»»»»» Searching by size/names…

»»»»»
Search five digit cs, dm kd and jb files.
This WILL/CAN also list Legit Files, Submit them at Virustotal

Other suspects.

»»»»» Misc files.

»»»»» Checking for older varients covered by the Rem3 tool.

»»»»» Postrun check
»»»»» HKLM run
»»»»» Winlogon System value
"system"=""
»»»»»


And the HijackThis log

Logfile of HijackThis v1.99.1
Scan saved at 8:10:51 PM, on 1/24/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Archivos de programa\Panda Software\Panda Platinum 2006 Internet Security\TPSrv.exe
C:\WINDOWS\system32\svchost.exe
C:\Archivos de programa\Panda Software\Panda Platinum 2006 Internet Security\pavsrv51.exe
C:\Archivos de programa\Panda Software\Panda Platinum 2006 Internet Security\AVENGINE.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\archivos de programa\panda software\panda platinum 2006 internet security\firewall\PNMSRV.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Archivos de programa\Archivos comunes\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Archivos de programa\Panda Software\Panda Platinum 2006 Internet Security\PavFnSvr.exe
C:\Archivos de programa\Archivos comunes\Panda Software\PavShld\pavprsrv.exe
C:\Archivos de programa\Panda Software\Panda Platinum 2006 Internet Security\AntiSpam\pskmssvc.exe
C:\Archivos de programa\Panda Software\Panda Platinum 2006 Internet Security\PsImSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Archivos de programa\Panda Software\Panda Platinum 2006 Internet Security\apvxdwin.exe
C:\Archivos de programa\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Archivos de programa\QuickTime\qttask.exe
C:\Archivos de programa\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Archivos de programa\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Archivos de programa\Archivos comunes\Real\Update_OB\realsched.exe
C:\Archivos de programa\Messenger\msmsgs.exe
C:\Archivos de programa\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Archivos de programa\Panda Software\Panda Platinum 2006 Internet Security\SRVLOAD.EXE
C:\WINDOWS\System32\svchost.exe
C:\Archivos de programa\Panda Software\Panda Platinum 2006 Internet Security\WebProxy.exe
C:\Archivos de programa\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Clientesin\Escritorio\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\ARCHIV~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [RemoteControl] C:\Archivos de programa\CyberLink\PowerDVD\PDVDServ.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Jet Detection] "C:\Archivos de programa\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [CTStartup] C:\Archivos de programa\Creative\Splash Screen\CTEaxSpl.EXE /run
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Archivos de programa\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Archivos de programa\Archivos comunes\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Archivos de programa\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Archivos de programa\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Archivos de programa\Archivos comunes\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [APVXDWIN] "C:\Archivos de programa\Panda Software\Panda Platinum 2006 Internet Security\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [SCANINICIO] "C:\Archivos de programa\Panda Software\Panda Platinum 2006 Internet Security\Inicio.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Archivos de programa\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [updateMgr] "C:\Archivos de programa\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_7 -reboot 1
O4 - HKCU\..\Run: [igndlm.exe] C:\Archivos de programa\IGN\Download Manager\DLM.exe /windowsstart /startifwork
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Archivos de programa\Archivos comunes\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Inicio rápido de Adobe Reader.lnk = C:\Archivos de programa\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\ARCHIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Referencia - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARCHIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15015/CTSUEng.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.3.3.102.cab
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15023/CTPID.cab
O20 - Winlogon Notify: avldr - C:\WINDOWS\SYSTEM32\avldr.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Archivos de programa\Archivos comunes\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Archivos de programa\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software International - C:\Archivos de programa\Panda Software\Panda Platinum 2006 Internet Security\PavFnSvr.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Archivos de programa\Archivos comunes\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software International - C:\Archivos de programa\Panda Software\Panda Platinum 2006 Internet Security\pavsrv51.exe
O23 - Service: Panda Antispam Engine (pmshellsrv) - Panda Software International - C:\Archivos de programa\Panda Software\Panda Platinum 2006 Internet Security\AntiSpam\pskmssvc.exe
O23 - Service: Panda Network Manager (PNMSRV) - Panda Software - c:\archivos de programa\panda software\panda platinum 2006 internet security\firewall\PNMSRV.EXE
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software - C:\Archivos de programa\Panda Software\Panda Platinum 2006 Internet Security\PsImSvc.exe
O23 - Service: Panda TPSrv (TPSrv) - Panda Software - C:\Archivos de programa\Panda Software\Panda Platinum 2006 Internet Security\TPSrv.exe
Post #4
You are very welcome! :) I am glad that the problem seems to be fixed. With this infection, it is also recommended that we check for possible rootkit.

So please do the following:

STEP 1.
======
GMER
Please create a new subfolder in the Program Files folder called GMER. If you have an older version of GMER installed, you must delete it.
  • Download GMER and extract it to the C:\program files\GMER folder.
  • Please rename the GMER file
    Note: You can rename gmer.exe to anything you like as long as you keep the .exe ending.
    Run the Gmer.exe renamed program by double-clicking the executable file (gmer.exe) in Windows Explorer.
    You may be prompted to scan immediately if GMER detects rootkit activity.
  • If you are prompted to scan your system click "yes" to begin the scan.
  • If you are not prompted, Click the "Rootkit" tab, then click "Scan".
DO NOT touch the PC at ALL for Whatever reason/s until it has 100% completed its scan, or attempted scan in case of some error etc !

At the end of the scan, click "Copy" to copy the scan results to the clipboard. Then paste the results in a notepad file and also paste them back in your next reply.

Please post (reply) with the results from the GMER scan, and a fresh hijackthis log.
Post #5
Susan, thanks again for your advisory. Sorry for the delay in my response. The result of the GMER Scan, was 397277 characters and the maximum allowed to post are 102400. What can I do?
Post #7
Because no reply was made. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI