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Hello Phillius and Welcome to TomCoyote,

Please do the following:

Download this file – combofix.exe
and save it to your desktop. Also save the below command in Notepad as a text file so that you can copy/paste in safe mode.

"%userprofile%\desktop\combofix.exe" /wow

Boot into safe mode by tapping the F8 key just before Windows starts to load.

go to start –> run and copy/paste in the following:

"%userprofile%\desktop\combofix.exe" /wow

When finished, it shall produce a log for you. Save it and post that log in your next reply.

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

In your next post, please include

• new hijackthis log
• combofix log

*use separate posts to ensure the logs don't get cut off!

Thanks for helping me out Susan528! Anyways, here's my combofix log: "Philip" - 07-01-10 20:05:54 Service Pack 2 ComboFix 07-01-10 - Running from: "C:\Documents and Settings\Philip\desktop" Command switches used :: /wow (((((((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\CnsMin.zip C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\CnsMin1.zip C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\CnsMin10.zip C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\CnsMin100.zip C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\CnsMin101.zip C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\CnsMin102.zip C:\Documents and Settings\All Users\Application Data\Spybot - Search & 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Data\Spybot - Search & Destroy\Recovery\CnsMin70.zip C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\CnsMin71.zip C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\CnsMin72.zip C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\CnsMin73.zip C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\CnsMin74.zip C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\CnsMin75.zip C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\CnsMin76.zip C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\CnsMin77.zip C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\CnsMin78.zip C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\CnsMin79.zip C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\CnsMin8.zip C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\CnsMin80.zip C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\CnsMin81.zip C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\CnsMin82.zip C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\CnsMin83.zip C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\CnsMin84.zip C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\CnsMin85.zip C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\CnsMin86.zip C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\CnsMin87.zip C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\CnsMin88.zip C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\CnsMin89.zip C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\CnsMin9.zip C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\CnsMin90.zip C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\CnsMin91.zip C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\CnsMin92.zip C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\CnsMin93.zip C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\CnsMin94.zip C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\CnsMin95.zip C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\CnsMin96.zip C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\CnsMin97.zip C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\CnsMin98.zip C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\CnsMin99.zip C:\Documents and Settings\Philip\Local Settings\Temp\temp.fr51F6\CNSMIN.DAT C:\Documents and Settings\Philip\Local Settings\Temp\temp.fr6dfb\CNSMIN.DAT C:\Documents and Settings\Philip\Local Settings\Temp\temp.frA42D\CNSMIN.DAT C:\Documents and Settings\Philip\Local Settings\Temporary Internet Files\Content.IE5\050TUBTK\CnsMinExM[1].htm C:\Documents and Settings\Philip\Local Settings\Temporary Internet Files\Content.IE5\2SP7BI97\CnsMinCgM[1].htm C:\Documents and Settings\Philip\Local Settings\Temporary Internet Files\Content.IE5\2SP7BI97\CnsMinDT[1].cab C:\Documents and Settings\Philip\Local Settings\Temporary Internet Files\Content.IE5\2SP7BI97\CnsMinExM[1].htm C:\Documents and Settings\Philip\Local Settings\Temporary Internet Files\Content.IE5\33YUP4T1\CnsMinCgM[1].htm C:\Documents and Settings\Philip\Local Settings\Temporary Internet Files\Content.IE5\33YUP4T1\CnsMinHK[1].cab C:\Documents and Settings\Philip\Local Settings\Temporary Internet Files\Content.IE5\6QDR7CBS\CnsMinDT[1].cab C:\Documents and Settings\Philip\Local Settings\Temporary Internet Files\Content.IE5\6QDR7CBS\CnsMinM[1].htm C:\Documents and Settings\Philip\Local Settings\Temporary Internet Files\Content.IE5\6VSZFKDK\CnsMinHK[1].cab C:\Documents and Settings\Philip\Local Settings\Temporary Internet Files\Content.IE5\6W2T3PCC\CnsMinCgM[1].htm C:\Documents and Settings\Philip\Local Settings\Temporary Internet Files\Content.IE5\6W2T3PCC\CnsMinM[1].htm C:\Documents and Settings\Philip\Local Settings\Temporary Internet Files\Content.IE5\753CPFJK\CnsMinExM[1].htm C:\Documents and Settings\Philip\Local Settings\Temporary Internet Files\Content.IE5\DNJH3HZ4\CnsMinAL[1].cab C:\Documents and Settings\Philip\Local Settings\Temporary Internet Files\Content.IE5\DNJH3HZ4\CnsMinCgM[1].htm C:\Documents and Settings\Philip\Local Settings\Temporary Internet Files\Content.IE5\E3CJIPM9\CnsMinAL[1].cab C:\Documents and Settings\Philip\Local Settings\Temporary Internet Files\Content.IE5\E3CJIPM9\CnsMinAL[2].cab C:\Documents and Settings\Philip\Local Settings\Temporary Internet Files\Content.IE5\E3CJIPM9\CnsMinExM[1].htm C:\Documents and Settings\Philip\Local Settings\Temporary Internet Files\Content.IE5\E3CJIPM9\CnsMinUpM[1].cab C:\Documents and Settings\Philip\Local Settings\Temporary Internet Files\Content.IE5\EVG9A5ID\CnsMinCgM[1].htm C:\Documents and Settings\Philip\Local Settings\Temporary Internet Files\Content.IE5\EVG9A5ID\CnsMinExM[1].htm C:\Documents and Settings\Philip\Local Settings\Temporary Internet Files\Content.IE5\EVG9A5ID\CnsMinHK[1].cab C:\Documents and Settings\Philip\Local Settings\Temporary Internet Files\Content.IE5\EVG9A5ID\CnsMinM[1].htm C:\Documents and Settings\Philip\Local Settings\Temporary Internet Files\Content.IE5\P573QKYX\CnsMinCgM[1].htm C:\Documents and Settings\Philip\Local Settings\Temporary Internet Files\Content.IE5\P573QKYX\CnsMinDT[1].cab C:\Documents and Settings\Philip\Local Settings\Temporary Internet Files\Content.IE5\P573QKYX\CnsMinDT[2].cab C:\Documents and Settings\Philip\Local Settings\Temporary Internet Files\Content.IE5\P573QKYX\CnsMinExM[1].cab C:\Documents and Settings\Philip\Local Settings\Temporary Internet Files\Content.IE5\Q5STOB0B\CnsMinExM[1].cab C:\Documents and Settings\Philip\Local Settings\Temporary Internet Files\Content.IE5\Q5STOB0B\CnsMinExM[2].cab C:\Documents and Settings\Philip\Local Settings\Temporary Internet Files\Content.IE5\Q5STOB0B\CnsMinM[1].htm C:\Documents and Settings\Philip\Local Settings\Temporary Internet Files\Content.IE5\RT4KD7VL\CnsMinCgM[1].htm C:\Documents and Settings\Philip\Local Settings\Temporary Internet Files\Content.IE5\RT4KD7VL\CnsMinExM[1].htm C:\Documents and Settings\Philip\Local Settings\Temporary Internet Files\Content.IE5\RT4KD7VL\CnsMinExM[2].htm C:\Documents and Settings\Philip\Local Settings\Temporary Internet Files\Content.IE5\USEU3KQY\CnsMinAL[1].cab C:\Documents and Settings\Philip\Local Settings\Temporary Internet Files\Content.IE5\USEU3KQY\CnsMinExM[1].cab C:\Documents and Settings\Philip\Local Settings\Temporary Internet Files\Content.IE5\UTSJ2TCX\CnsMinM[1].htm C:\WINDOWS\Downloaded Program Files\CONFLICT.1\CnsMin.inf C:\WINDOWS\Downloaded Program Files\CONFLICT.1\CnsMin.ini C:\WINDOWS\Downloaded Program Files\CONFLICT.1\CnsMinAL.cab C:\WINDOWS\Downloaded Program Files\CONFLICT.1\CnsMinCg.ini C:\WINDOWS\Downloaded Program Files\CONFLICT.1\CnsMinDT.cab C:\WINDOWS\Downloaded Program Files\CONFLICT.1\CnsMinDT.dll C:\WINDOWS\Downloaded Program Files\CONFLICT.1\CnsMinEx.cab C:\WINDOWS\Downloaded Program Files\CONFLICT.1\CnsMinEx.ini C:\WINDOWS\Downloaded Program Files\CONFLICT.1\CnsMinHK.cab C:\WINDOWS\Downloaded Program Files\CONFLICT.1\CnsMinUp.cab C:\WINDOWS\Downloaded Program Files\CONFLICT.1\cns02.dat C:\WINDOWS\Downloaded Program Files\CONFLICT.1\CnsHint.cab C:\WINDOWS\Downloaded Program Files\CONFLICT.1\cnshint.dll C:\WINDOWS\Downloaded Program Files\CONFLICT.1\cnsio.dll C:\WINDOWS\Downloaded Program Files\CONFLICT.1\CnsMin.inf C:\WINDOWS\Downloaded Program Files\CONFLICT.1\CnsMin.ini C:\WINDOWS\Downloaded Program Files\CONFLICT.1\CnsMinAL.cab C:\WINDOWS\Downloaded Program Files\CONFLICT.1\CnsMinCg.ini C:\WINDOWS\Downloaded Program Files\CONFLICT.1\CnsMinDT.cab C:\WINDOWS\Downloaded Program Files\CONFLICT.1\CnsMinDT.dll C:\WINDOWS\Downloaded Program Files\CONFLICT.1\CnsMinEx.cab C:\WINDOWS\Downloaded Program Files\CONFLICT.1\CnsMinEx.ini C:\WINDOWS\Downloaded Program Files\CONFLICT.1\CnsMinHK.cab C:\WINDOWS\Downloaded Program Files\CONFLICT.1\CnsMinUp.cab C:\WINDOWS\Downloaded Program Files\CONFLICT.1\CnsPlus.cab C:\WINDOWS\Downloaded Program Files\CONFLICT.1\cnsplus.dll C:\WINDOWS\Downloaded Program Files\CONFLICT.1\CnsUp.ini C:\Program Files\3721 C:\WINDOWS\Downloaded Program Files\CONFLICT.1\CnsMin.dll C:\WINDOWS\system32\drivers\CnsMinKP.sys C:\WINDOWS\Downloaded Program Files\CONFLICT.1\CnsHook.dll C:\WINDOWS\Downloaded Program Files\CONFLICT.1\CnsMin.dll C:\WINDOWS\system32\cns.dat C:\WINDOWS\system32\cns.exe C:\Program Files\360safe . . . . failed to delete C:\Program Files\Baigoo . . . . failed to delete ((((((((((((((((((((((((((((((( Files Created from 2006-12-10 to 2007-01-10 )))))))))))))))))))))))))))))))))) 2007-01-10 20:11 d——– C:\WINDOWS\erdnt 2007-01-10 14:34 d——– C:\Program Files\HJT 2007-01-09 21:01 32,256 –a—— C:\WINDOWS\system32\drivers\mgpfrbl.sys 2007-01-01 20:43 dr-h—– C:\$VAULT$.AVG 2007-01-01 20:15 816,672 –a—— C:\WINDOWS\system32\drivers\avg7core.sys 2007-01-01 20:15 4,960 –a—— C:\WINDOWS\system32\drivers\avgtdi.sys 2007-01-01 20:15 4,224 –a—— C:\WINDOWS\system32\drivers\avg7rsw.sys 2007-01-01 20:15 3,968 –a—— C:\WINDOWS\system32\drivers\avgclean.sys 2007-01-01 20:15 28,416 –a—— C:\WINDOWS\system32\drivers\avg7rsxp.sys 2007-01-01 20:15 18,240 –a—— C:\WINDOWS\system32\drivers\avgmfx86.sys 2007-01-01 20:15 d——– C:\DOCUME~1\Philip\Application Data\AVG7 2007-01-01 20:15 d——– C:\DOCUME~1\LOCALS~1\Application Data\AVG7 2007-01-01 20:14 d——– C:\Program Files\Grisoft 2007-01-01 20:14 d——– C:\DOCUME~1\ALLUSE~1\Application Data\Grisoft 2007-01-01 20:14 d——– C:\DOCUME~1\ALLUSE~1\Application Data\avg7 2007-01-01 01:02 d——– C:\DOCUME~1\Philip\Application Data\Uniblue 2006-12-29 15:12 76,560 –a—— C:\WINDOWS\system32\drivers\tmcomm.sys 2006-12-29 10:32 d——– C:\DOCUME~1\ALLUSE~1\Application Data\Spybot - Search & Destroy 2006-12-28 13:21 d——– C:\DOCUME~1\Philip\Application Data\System Restore 2006-12-14 18:24 d——– C:\DOCUME~1\Philip\Iso 2006-12-13 22:31 223,128 –a—— C:\WINDOWS\system32\drivers\vaxscsi.sys 2006-12-13 06:49 31,744 –a—— C:\WINDOWS\system32\drivers\ndmgpepfp.sys (((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))) 2007-01-10 12:31 ——– d——– C:\Documents and Settings\Philip\Application Data\skype 2007-01-10 12:28 ——– d——– C:\Program Files\messenger 2007-01-10 00:38 ——– d——– C:\Documents and Settings\Philip\Application Data\avg7 2007-01-06 17:10 ——– d——– C:\Program Files\starcraft 2007-01-04 18:32 ——– d——– C:\Program Files\quicktime 2007-01-04 18:24 ——– d——– C:\Program Files\google 2007-01-04 18:23 ——– d——– C:\Program Files\Common Files\lightscribe 2007-01-01 20:14 ——– d—s—- C:\Documents and Settings\Philip\Application Data\microsoft 2007-01-01 01:02 ——– d——– C:\Documents and Settings\Philip\Application Data\uniblue 2006-12-28 13:21 ——– d——– C:\Documents and Settings\Philip\Application Data\system restore 2006-12-15 15:42 ——– d——– C:\Documents and Settings\Philip\Application Data\bittorrent 2006-12-08 18:22 30720 –a—— C:\WINDOWS\system32\drivers\ndlfmiqf.sys 2006-12-06 21:48 ——– d——– C:\Program Files\mozilla firefox 2006-12-06 21:29 2374472 –a—— C:\WINDOWS\system32\wmvcore.dll 2006-12-06 12:45 30720 –a—— C:\WINDOWS\system32\drivers\kgocneohr.sys 2006-12-02 13:21 142 –a—— C:\Program Files\page.html 2006-12-01 19:51 ——– d——– C:\Program Files\Common Files\ahead 2006-12-01 19:22 639224 –a—— C:\WINDOWS\system32\drivers\sptd.sys 2006-12-01 16:51 0 -rahs—- C:\MSDOS.SYS 2006-12-01 16:51 0 -rahs—- C:\IO.SYS 2006-11-29 21:08 ——– d——– C:\Documents and Settings\Philip\Application Data\ahead 2006-11-19 16:16 ——– d——– C:\Program Files\Common Files\ti shared 2006-11-19 16:15 ——– d–h—– C:\Program Files\installshield installation information 2006-11-19 16:15 ——– d——– C:\Program Files\vernier software 2006-11-17 15:49 ——– d——– C:\Program Files\msxml 4.0 2006-11-10 16:45 ——– d——– C:\Documents and Settings\Philip\Application Data\google 2006-11-07 21:06 679424 –a—— C:\WINDOWS\system32\inetcomm.dll 2006-11-04 14:14 1245696 –a—— C:\WINDOWS\system32\msxml4.dll 2006-10-23 17:56 73216 –a—— C:\WINDOWS\st6unst.exe 2006-10-23 17:56 286720 ——— C:\WINDOWS\setup1.exe 2006-10-19 05:56 713216 –a—— C:\WINDOWS\system32\sxs.dll 2006-10-13 18:59 66560 –a—— C:\WINDOWS\kb20060111.exe 2006-10-13 04:35 142336 –a—— C:\WINDOWS\system32\nwprovau.dll (((((((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))) *Note* empty entries & legit default entries are not shown [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run] "MSMSGS"="\"C:\\Program Files\\Messenger\\msmsgs.exe\" /background" "ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe" "Skype"="\"C:\\Program Files\\Skype\\Phone\\Skype.exe\" /nosplash /minimized" "BitTorrent"="\"C:\\Program Files\\BitTorrent\\bittorrent.exe\" –force_start_minimized" "swg"="C:\\Program Files\\Google\\GoogleToolbarNotifier\\1.2.908.5008\\GoogleToolbarNotifier.exe" "BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="\"C:\\Program Files\\Common Files\\Ahead\\Lib\\NMBgMonitor.exe\"" "PID41IER.exe "="C:\\WINDOWS\\system32\\PID41IER.exe " [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run] "ATIPTA"="\"C:\\Program Files\\ATI Technologies\\ATI Control Panel\\atiptaxx.exe\"" "SynTPLpr"="C:\\Program Files\\Synaptics\\SynTP\\SynTPLpr.exe" "SynTPEnh"="C:\\Program Files\\Synaptics\\SynTP\\SynTPEnh.exe" "hpWirelessAssistant"="C:\\Program Files\\hpq\\HP Wireless Assistant\\HP Wireless Assistant.exe" "HP Software Update"="C:\\Program Files\\Hp\\HP Software Update\\HPWuSchd2.exe" "QPService"="\"C:\\Program Files\\HP\\QuickPlay\\QPService.exe\"" "eabconfg.cpl"="C:\\Program Files\\HPQ\\Quick Launch Buttons\\EabServr.exe /Start" "Cpqset"="C:\\Program Files\\HPQ\\Default Settings\\cpqset.exe" "RecGuard"="C:\\Windows\\SMINST\\RecGuard.exe" "SunJavaUpdateSched"="C:\\Program Files\\Java\\jre1.5.0_06\\bin\\jusched.exe" "IMJPMIG8.1"="\"C:\\WINDOWS\\IME\\imjp8_1\\IMJPMIG.EXE\" /Spoil /RemAdvDef /Migration32" "MSPY2002"="C:\\WINDOWS\\system32\\IME\\PINTLGNT\\ImScInst.exe /SYNC" "PHIME2002ASync"="C:\\WINDOWS\\system32\\IME\\TINTLGNT\\TINTSETP.EXE /SYNC" "PHIME2002A"="C:\\WINDOWS\\system32\\IME\\TINTLGNT\\TINTSETP.EXE /IMEName" "QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime" "DAEMON Tools"="\"C:\\Documents and Settings\\Philip\\My Documents\\BitTorrent Downloads\\DAEMON Tools\\daemon.exe\" -lang 1033" "AVG7_CC"="C:\\PROGRA~1\\Grisoft\\AVG7\\avgcc.exe /STARTUP" "biwori"="C:\\WINDOWS\\$NtUninstallKB893066$\\biwori.exe" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents] [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\IMAIL] "Installed"="1" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MAPI] "NoChange"="1" "Installed"="1" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MSFS] "Installed"="1" [HKEY_USERS\.default\software\microsoft\windows\currentversion\run] "AVG7_Run"="C:\\PROGRA~1\\Grisoft\\AVG7\\avgw.exe /RUNONCE" [HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\run] "AVG7_Run"="C:\\PROGRA~1\\Grisoft\\AVG7\\avgw.exe /RUNONCE" [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders] "SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll" [HKEY_LOCAL_MACHINE\software\Microsoft\Windows NT\CurrentVersion\Svchost] HTTPFilter REG_MULTI_SZ HTTPFilter\0\0 LocalService REG_MULTI_SZ Alerter\0WebClient\0LmHosts\0RemoteRegistry\0upnphost\0SSDPSRV\0\0 NetworkService REG_MULTI_SZ DnsCache\0\0 DcomLaunch REG_MULTI_SZ DcomLaunch\0TermService\0\0 rpcss REG_MULTI_SZ RpcSs\0\0 imgsvc REG_MULTI_SZ StiSvc\0\0 termsvcs REG_MULTI_SZ TermService\0\0 [HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{341b89d6-0825-11db-a213-001636331956}] Shell\1\Command F:\.\RECYCLER\RECYCLER\autorun.exe Shell\2\Command F:\.\RECYCLER\RECYCLER\autorun.exe Shell\AutoRun\command C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL .\RECYCLER\RECYCLER\autorun.exe Completion time: 07-01-10 20:14:35

Hello Phillius,

I noticed that the ComboFix failed to delete the C:\Program Files\360safe
What do you know about 360safe and is it something that you want to keep?

http://www.redherring.com/Article.aspx?a=1…+Gets+Personal+

What evidently prompted Alibaba’s open attack on Mr. Zhou was Qihoo’s launch in late July of free antivirus software called 360safe, developed in cooperation with the Moscow-based antivirus company Kaspersky Labs.

360safe includes Yahoo Assistant, which remains one of the key drivers of traffic to Yahoo China, on the list of malware that it disables.

STEP 1.
======
Uninstall Manager

Let's see if we can find out what it got installed with.

• Open HijackThis
• Click on the configure button on the bottom right
• Click on the tab "Misc Tools"
• Click on the Box that says "Uninstall Manager"
• Click on the button "Save list"
• Copy and past the List from notepad into your next reply

STEP 2.
======
Please show all files for your system.
You will need to reverse this process when all steps are done.


Submit File to Jotti
Please click on Jotti
Use the "Browse" button and locate the following file on your computer:
C:\WINDOWS\$NtUninstallKB893066$\biwori.exe
Click the "Submit" button.
Please copy and post (reply) with the results

If Jotti's service load is too high, you can use the following scanner instead:
http://www.virustotal.com/xhtml/index_en.html

Please also check the properties of those files (right-click and select properties from the popupmenu). Look if you can find some company information, etc.

STEP 3.
======
Scan with HijackThis. Place a check against each of the following:
O2 - BHO: 0 - {C5AED511-DCBD-455C-6284-D80D2C26C620} - C:\Program Files\Messenger\rybis.dll
O4 - HKCU\..\Run: [PID41IER.exe ] C:\WINDOWS\system32\PID41IER.exe
O16 - DPF: {2D2BEE6E-3C9A-4D58-B9EC-458EDB28D0F6} - http://www.drivecleaner.com/.freeware/inst…leanerstart.cab
O16 - DPF: {4AD73894-A895-4FC2-B233-299867E08753} - http://apps.deskwizz.com/ax/adwerkz.cab
Close all windows or browsers except for Hijackthis. Click on Fix Checked when finished and exit HijackThis.

Reboot into Safe Mode: please see here if you are not sure how to do this.

Using Windows Explorer, locate the following files/folders, and delete them:
C:\Program Files\Messenger\rybis.dll<=file
C:\WINDOWS\system32\PID41IER.exe<=file
Exit Explorer, and reboot as normal afterwards.

Post (reply) with the uninstall list, the results from Jotti, a fresh HijackThis log and we will take another look and what you know about 360safe.

Hi Susan528, I got the uninstall list and I deleted the files. However, I wasn't able to find C:\WINDOWS\$NtUninstallKB893066$\biwori.exe, so I couldn't scan it. I found C:\WINDOWS\$NtUninstallKB893066$, but there wasn't a biwori.exe in there. Here's the Uninstall List: Ad-Aware SE Personal Adobe Reader 6.0.1 Adobe Shockwave Player Athlon 64 Processor Driver ATI - Software Uninstall Utility ATI Control Panel ATI Display Driver AVG 7.5 BitTorrent 5.0.0 Cataclysm Demo Version Conexant AC-Link Audio Customer Experience Enhancement Data Fax SoftModem with SmartCP Diablo II DivX DivX Player DivX Web Player Google Earth Google Toolbar for Internet Explorer HijackThis 1.99.1 Hotfix for Windows XP (KB896256) HP DVD Play 2.0 HP Help and Support HP Imaging Device Functions 6.0 HP Photosmart Premier Software 6.0 HP Software Update HP User Guides 0024 HP User Guides–System Recovery HP Wireless Assistant 2.00 B3 ijji ISO Recorder J2SE Runtime Environment 5.0 Update 6 Kaplan Essential Review - Writing and Vocabulary LoggerPro 3.2 Macromedia Flash Player 8 Microsoft .NET Framework 1.1 Microsoft Office 2000 SR-1 Disc 2 Microsoft Office 2000 SR-1 Professional Microsoft Works Mozilla Firefox (1.5) MSXML 4.0 SP2 (KB927978) muvee autoProducer 4.5 Office 2003 Trial Assistant Quick Launch Buttons 5.20 F2 QuickTime Security Update for Step By Step Interactive Training (KB898458) Security Update for Windows Media Player (KB911564) Security Update for Windows Media Player 10 (KB911565) Security Update for Windows Media Player 10 (KB917734) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows XP (KB890046) Security Update for Windows XP (KB893066) Security Update for Windows XP (KB893756) Security Update for Windows XP (KB896358) Security Update for Windows XP (KB896422) Security Update for Windows XP (KB896423) Security Update for Windows XP (KB896424) Security Update for Windows XP (KB896428) Security Update for Windows XP (KB899587) Security Update for Windows XP (KB899591) Security Update for Windows XP (KB900725) Security Update for Windows XP (KB901017) Security Update for Windows XP (KB901190) Security Update for Windows XP (KB901214) Security Update for Windows XP (KB902400) Security Update for Windows XP (KB903235) Security Update for Windows XP (KB904706) Security Update for Windows XP (KB905414) Security Update for Windows XP (KB905749) Security Update for Windows XP (KB908519) Security Update for Windows XP (KB911562) Security Update for Windows XP (KB911567) Security Update for Windows XP (KB911927) Security Update for Windows XP (KB912812) Security Update for Windows XP (KB912919) Security Update for Windows XP (KB913446) Security Update for Windows XP (KB913580) Security Update for Windows XP (KB914388) Security Update for Windows XP (KB914389) Security Update for Windows XP (KB916281) Security Update for Windows XP (KB917159) Security Update for Windows XP (KB917344) Security Update for Windows XP (KB917422) Security Update for Windows XP (KB917953) Security Update for Windows XP (KB918439) Security Update for Windows XP (KB918899) Security Update for Windows XP (KB919007) Security Update for Windows XP (KB920213) Security Update for Windows XP (KB920214) Security Update for Windows XP (KB920670) Security Update for Windows XP (KB920683) Security Update for Windows XP (KB920685) Security Update for Windows XP (KB921398) Security Update for Windows XP (KB921883) Security Update for Windows XP (KB922616) Security Update for Windows XP (KB922760) Security Update for Windows XP (KB922819) Security Update for Windows XP (KB923191) Security Update for Windows XP (KB923414) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB923694) Security Update for Windows XP (KB923980) Security Update for Windows XP (KB924191) Security Update for Windows XP (KB924270) Security Update for Windows XP (KB924496) Security Update for Windows XP (KB925454) Security Update for Windows XP (KB925486) Security Update for Windows XP (KB926255) Security Update for Windows XP (KB929969) Skype 2.0 Sonic Audio Module Sonic Copy Module Sonic Data Module Sonic Express Labeler Sonic MyDVD Plus Sonic Update Manager Spybot - Search & Destroy 1.4 Starcraft StarCraft X-tra Editor Version 2.5 StarForge Synaptics Pointing Device Driver Texas Instruments PCIxx21/x515/xx12 drivers. Update for Windows XP (KB894391) Update for Windows XP (KB896727) Update for Windows XP (KB898461) Update for Windows XP (KB900485) Update for Windows XP (KB908531) Update for Windows XP (KB910437) Update for Windows XP (KB911280) Update for Windows XP (KB916595) Update for Windows XP (KB920872) Update for Windows XP (KB922582) WinAce Archiver Windows Installer 3.1 (KB893803) Windows Media Format Runtime Windows Media Player 10 Windows XP Hotfix - KB873333 Windows XP Hotfix - KB873339 Windows XP Hotfix - KB884575 Windows XP Hotfix - KB885250 Windows XP Hotfix - KB885464 Windows XP Hotfix - KB885835 Windows XP Hotfix - KB885836 Windows XP Hotfix - KB885855 Windows XP Hotfix - KB885884 Windows XP Hotfix - KB886185 Windows XP Hotfix - KB887472 Windows XP Hotfix - KB887742 Windows XP Hotfix - KB888113 Windows XP Hotfix - KB888239 Windows XP Hotfix - KB888302 Windows XP Hotfix - KB888402 Windows XP Hotfix - KB889673 Windows XP Hotfix - KB890859 Windows XP Hotfix - KB891781 Windows XP Hotfix - KB892559 WinRAR archiver WinZip Wireless Home Network Setup

It is looking better. It appears that file morphed into C:\WINDOWS\$NtUninstallKB894391$\duba.exe

Please download ATF Cleaner by Atribune.

This program is for XP and Windows 2000 only

• Double-click ATF-Cleaner.exe to run the program.
• Under Main choose: Select All
• Click the Empty Selected button.

If you use Firefox browser

• Click Firefox at the top and choose:Select All
• Click the Empty Selected button.
• NOTE: If you would like to keep your saved passwords, please click
• No at the prompt.

If you use Opera browser

• Click Opera at the top and choose: Select All
• Click the Empty Selected button.
• NOTE:If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

Delete Files with Killbox

Download Pocket Killbox

Reboot into Safemode

• Open Pocket Killbox
• Copy and paste this entire path into Full Path of File to Delete

C:\WINDOWS\$NtUninstallKB894391$\duba.exe

• Set it to Delete on Reboot
• Tick the box that says End Explorer shell while killing file
• Click on the Red circle with the white X
• It will ask you to confirm the deletionSay yes
• It will ask you to reboot, say Yes

Updating Java

• Download the latest version of Java Runtime Environment (JRE) 6.0.
• Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
• Click the "Download" button to the right.
• Check the box that says: "Accept License Agreement".
• The page will refresh.
• Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java versions.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on jre-6-windows-i586.exe to install the newest version.

Scan with HijackThis. Place a check against each of the following:
O4 - HKLM\..\Run: [duba] C:\WINDOWS\$NtUninstallKB894391$\duba.exe
O9 - Extra button: (no name) - {6354ABE6-05F1-49ed-B850-E423120EC338} - http://cn.widget.yahoo.com/index.htm?source=Cns (file missing)
Close all windows or browsers except for Hijackthis. Click on Fix Checked when finished and exit HijackThis.

Now run this online scan using Internet Explorer:
Kaspersky Online Scanner from http://www.kaspersky.com/virusscanner

Next Click on Launch Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then begin downloading the latest definition files:
• Once the files have been downloaded click on NEXT
• Now click on Scan Settings
• In the scan settings make that the following are selected:
• Scan using the following Anti-Virus database:
• Standard
• Scan Options:
• Scan Archives
• Scan Mail Bases
• Click OK
• Now under select a target to scan:
• Select My Computer
• This will program will start and scan your system.
• The scan will take a while so be patient and let it run.
• Once the scan is complete it will display if your system has been infected.
• Now click on the Save as Text button:
• Save the file to your desktop.

Copy and paste that information from Kapersky in your next post.


Post (reply) with a fresh HijackThis log and the log from Kapersky.

My computers looking a lot better, thanks! Here's the kaspersky results: Friday, January 12, 2007 4:36:03 PM Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600) Kaspersky Online Scanner version: 5.0.83.0 Kaspersky Anti-Virus database last update: 12/01/2007 Kaspersky Anti-Virus database records: 243612 Scan Settings Scan using the following antivirus database standard Scan Archives true Scan Mail Bases true Scan Target My Computer C:\ D:\ E:\ Scan Statistics Total number of scanned objects 52494 Number of viruses found 0 Number of infected objects 0 / 0 Number of suspicious objects 0 Duration of the scan process 01:01:32 Infected Object Name Virus Name Last Action C:\Documents and Settings\All Users\Application Data\avg7\Log\emc.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\muvee Technologies\030625\0102\0314\values Object is locked skipped C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\Philip\Cookies\index.dat Object is locked skipped C:\Documents and Settings\Philip\Local Settings\Application Data\ApplicationHistory\hpqimzone.exe.3204510e.ini.inuse Object is locked skipped C:\Documents and Settings\Philip\Local Settings\Application Data\HP\Digital Imaging\db\administrativeInfo.dbf Object is locked skipped C:\Documents and Settings\Philip\Local Settings\Application Data\HP\Digital Imaging\db\albumImagesTable.cdx Object is locked skipped C:\Documents and Settings\Philip\Local Settings\Application Data\HP\Digital Imaging\db\albumImagesTable.dbf Object is locked skipped C:\Documents and Settings\Philip\Local Settings\Application Data\HP\Digital Imaging\db\albumTable.cdx Object is locked skipped C:\Documents and Settings\Philip\Local Settings\Application Data\HP\Digital Imaging\db\albumTable.dbf Object is locked skipped C:\Documents and Settings\Philip\Local Settings\Application Data\HP\Digital Imaging\db\CB_Server_Errors.txt Object is locked skipped C:\Documents and Settings\Philip\Local Settings\Application Data\HP\Digital Imaging\db\EXIFTable.cdx Object is locked skipped C:\Documents and Settings\Philip\Local Settings\Application Data\HP\Digital Imaging\db\EXIFTable.dbf Object is locked skipped C:\Documents and Settings\Philip\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.cdx Object is locked skipped C:\Documents and Settings\Philip\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.dbf Object is locked skipped C:\Documents and Settings\Philip\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.fpt Object is locked skipped C:\Documents and Settings\Philip\Local Settings\Application Data\HP\Digital Imaging\db\keywordImagesTable.cdx Object is locked skipped C:\Documents and Settings\Philip\Local Settings\Application Data\HP\Digital Imaging\db\keywordImagesTable.dbf Object is locked skipped C:\Documents and Settings\Philip\Local Settings\Application Data\HP\Digital Imaging\db\keywordTable.cdx Object is locked skipped C:\Documents and Settings\Philip\Local Settings\Application Data\HP\Digital Imaging\db\keywordTable.dbf Object is locked skipped C:\Documents and Settings\Philip\Local Settings\Application Data\HP\Digital Imaging\db\managedFolderTable.dbf Object is locked skipped C:\Documents and Settings\Philip\Local Settings\Application Data\HP\Digital Imaging\db\pathnameTable.cdx Object is locked skipped C:\Documents and Settings\Philip\Local Settings\Application Data\HP\Digital Imaging\db\pathnameTable.dbf Object is locked skipped C:\Documents and Settings\Philip\Local Settings\Application Data\HP\Digital Imaging\db\propertiesTable.cdx Object is locked skipped C:\Documents and Settings\Philip\Local Settings\Application Data\HP\Digital Imaging\db\propertiesTable.dbf Object is locked skipped C:\Documents and Settings\Philip\Local Settings\Application Data\HP\Digital Imaging\db\ROFImagesTable.cdx Object is locked skipped C:\Documents and Settings\Philip\Local Settings\Application Data\HP\Digital Imaging\db\ROFImagesTable.dbf Object is locked skipped C:\Documents and Settings\Philip\Local Settings\Application Data\HP\Digital Imaging\db\ROFTable.cdx Object is locked skipped C:\Documents and Settings\Philip\Local Settings\Application Data\HP\Digital Imaging\db\ROFTable.dbf Object is locked skipped C:\Documents and Settings\Philip\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\Philip\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\Philip\Local Settings\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\Philip\Local Settings\Temp\~DF31E7.tmp Object is locked skipped C:\Documents and Settings\Philip\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\Philip\NTUSER.DAT Object is locked skipped C:\Documents and Settings\Philip\ntuser.dat.LOG Object is locked skipped C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped C:\System Volume Information\_restore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP131\A0040667.exe Object is locked skipped C:\System Volume Information\_restore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP135\change.log Object is locked skipped C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped C:\WINDOWS\SchedLgU.Txt Object is locked skipped C:\WINDOWS\SoftwareDistribution\EventCache\{B1DBECEB-49F4-435D-8A49-0D18F409EEBA}.bin Object is locked skipped C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped C:\WINDOWS\Sti_Trace.log Object is locked skipped C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\default Object is locked skipped C:\WINDOWS\system32\config\default.LOG Object is locked skipped C:\WINDOWS\system32\config\SAM Object is locked skipped C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\SECURITY Object is locked skipped C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped C:\WINDOWS\system32\config\software Object is locked skipped C:\WINDOWS\system32\config\software.LOG Object is locked skipped C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\system Object is locked skipped C:\WINDOWS\system32\config\system.LOG Object is locked skipped C:\WINDOWS\system32\drivers\sptd.sys Object is locked skipped C:\WINDOWS\system32\drivers\vaxscsi.sys Object is locked skipped C:\WINDOWS\system32\h323log.txt Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped C:\WINDOWS\wiadebug.log Object is locked skipped C:\WINDOWS\wiaservc.log Object is locked skipped C:\WINDOWS\WindowsUpdate.log Object is locked skipped Scan process completed.

Good work Phillius! I am glad your computer is running better. Your logs appear to be clean.

I did not see a firewall application installed. Please do not rely solely on the Windows XP firewall. Using a firewall will allow you to give/deny access for applications that want to go online. Maybe you have a hardware firewall application but a combination of a hardware firewall and software firewall is better as long as there are no conflicts.

Select one of these, or another of your choice:

• ZoneAlarm
• Tiny Personal Firewall
• OutPost Firewall

Test your Firewall - Please test your firewall and make sure it is working properly.
Test Firewall

======
System Restore for Windows XP
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)

• Turn off System Restore.
• On the Desktop, right-click My Computer.
• Click Properties.
• Click the System Restore tab.
• Check Turn off System Restore.
• Click Apply, and then click OK.

Reboot.

Turn ON System Restore.

• On the Desktop, right-click My Computer.
• Click Properties.
• Click the System Restore tab.
• UN-Check *Turn off System Restore*.
• Click Apply, and then click OK.

======
DON’T BECOME OVERCONFIDENT WITH ANTIVIRUS APPLICATIONS INSTALLED!!!

http://forum.malwareremoval.com/viewtopic….39eba6ea0b5e8ee

Stay up to date on security patches and be extremely wary of clicking on links and attachments that arrive unbidden in instant messages and e-mail.

"The number one thing the majority of the malicious code we're seeing now does is disable or delete anti-virus and other security software," Dunham said. "In a lot of cases, once the user clicks on that attachment, it's already too late."

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

• Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
  
  
• Visit Microsoft's Update Site Frequently - It is important that you visit Windows Updates regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  
  
• Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.
  A tutorial on installing & using this product can be found here:
  Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers
  
  
• Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.
  A tutorial on installing & using this product can be found here:
  Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer
  
  
• Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
  A tutorial on installing & using this product can be found here:
  Using SpywareBlaster to protect your computer from Spyware and Malware
  
  
• More info on how to prevent malware you can also find here (By Tony Klein)

Follow this list and your potential for being infected again will reduce dramatically.

Thank you for allowing me to assist you.

Susan

Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoyote.org/index.php?showtopic=31418

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