dial-up disconnect

Make sure Google Accelerator is still "uninstalled". Use Control Panel to "Remove" your Modem Drivers. Re-install Modem and set up your account again. Best Regards

I just reinstalled the modem…. well see how it goes. thanks much

Been a while since I used dial-up, but when I did, my ISP, like many others has a policy of "disconnecting" if the line was seen to be "idle" for a specific period of time. (some are as little as 10 minutes) You can imagine the number of "disconnects" that can occur, for instance if your have distractions in the home or office, or if you have another phone line that you are answering. All of those conditions applied to me. But "idle" can also mean "connected to a Website" and reading a rather long article, such as news, or a detailed PDF file. This could easily take me more than 10 minutes, resulting in my "disconnect" by policy of my ISP. The "solution" that I decided on was to set my email client to "check for new mail" every 5 minutes. That way, no matter what I was doing, my connection "appeared" active. If there are no other problems affecting your connectivity, you might try a similar "solution". Best Regards

Dough, No, the line is not idle or interrupted by the phone. The disconnects happen less than a half a minute after i first dial and often immediately after log-in. It often happens repeatedly over just a couple minutes. I tried crating a new connection (in network connections) and also tried reinstalling the modem to no avail.

FOr me , i dont reallly trust those programme which say they can accelerate your internet speed or enchance your dial-up speed.. as there was a limit (Max) capacity for your modem

Hi product53, Reviewing what you've told us, you uninstalled the Google accelerator. You Removed and reinstalled your Modem drivers. You used Network Connections - "Create a New Connection" - "Network Setup Wizard" Your Dial-up internet connection does achieve connection to your ISP, but frequently fails within just a few minutes. If the above is correct, then it is time to contact your ISP by telephone and ask one of their "techs" to walk you through the details of your connection settings and modem advanced connection settings. Many/Most ISP's do a good job of assisting their customers with dial-up connection settings. What to watch out for…… Some ISP tech's will play off your problem, suggesting that you've installed some third-party software that is interferring, or that your modem is faulty, or that telephone company wiring or the wiring in your house is at fault. Of course, any of these concerns "can" possibly be the cause of your trouble, and you should walk through each suggestion. But keep the tech focused back to your actual dial-up connection settings. Since your machine was previously able to connect to the internet and stay connected, there is no reason to suspect phone company or house wiring (unless a change has occurred). Similarly your Modem has performed successfully before and should continue to do so. Further, you've uninstalled the Google software which should not have interferred in the first place, but which should now be a non-issure. Give all the history information to the tech. You don't want the tech to be helping you "blindly". But don't allow the tech to play off your problem onto issues that you've already corrected. If the tech does that, ask for a suggested "solutions" and have the tech stay on the phone as you walk through the solution. Keep in mind that, depending on your location, your ISP probably has several dial-up telephone numbers to serve you. Ask for an alternate local number. The ISP tech will be able to "see" when you dial in to their modems and "see" the connection status. And a final note……… regarding "offshore" help lines. For instance, SBC/ATT use online help in India and the Philipines. I've found the Philipines helpers to be superior, but don't ask me why. Bottom line with tech support……… if you find yourself unsuccessfully "going in circles" with an online "techie", you have the right to ask for a Supervisor. And in many/most instances, you also have the right to ask for Tech Support originating in your home country. Ask for it. Please keep us posted with your progress, as other Members may benefit from your experience. Best Regards